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Western Union in Brookhaven, GA

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Brookhaven, GA's Western Union at 3330 Buford Hwy NE provides money transfers, check cashing, and bill payment services daily 10AM-8PM.

Data compiled from public sources

Western Union Review

Located at 3330 Buford Hwy NE in Brookhaven, GA, this Western Union is a standalone location open daily from 10 AM to 8 PM, making it convenient for residents and visitors throughout the Brookhaven area who need quick financial services.

This Brookhaven Western Union location specializes in international money transfers, domestic wire services, check cashing, and bill payments. Staff can assist with a variety of financial transactions. For specific questions about services available or current rates, call +1 404-593-2960.

If you live in Brookhaven, GA and need to send money abroad or cash a check quickly, this location on Buford Highway is open seven days a week during extended hours. Bring a valid government-issued ID for any transaction.

Services & Features

Bill payment services
Cash pickup at agent locations
Inmate payment processing
Mobile top-up (prepaid mobile phone credits)
Money orders
Money transfers (domestic and international)
Multi-language customer support
Online transaction initiation at WU.com
Receive money on a card
Transfer tracking and history
Western Union Prepaid cards
Wire transfers

Feature Checklist

Mobile App
Online Portal
Score Tracking
Credit Education
Personal Advisor
Identity Theft Protection

Pros & Cons

Pros

  • Extensive agent network with 150+ locations in Colorado alone through major retailers (Walmart, Safeway, City Market, Kroger, Circle K)
  • 24/7 online transaction initiation at WU.com with flexible in-store pickup based on agent hours
  • Multiple service languages including English, Spanish, Haitian Creole, Chinese, French, and Vietnamese
  • Diverse service offerings including money transfers, bill payment, mobile top-up, money orders, and prepaid cards
  • Real-time transfer tracking available for monitoring sent money
  • Western Union Rewards program for eligible customers
  • Inmate payment services available, serving listed consumer needs

Cons

  • No pricing information displayed on location finder—customers must check separately for fees and exchange rates
  • Service availability limited to retail partner store hours rather than 24/7 in-person access
  • Payment system outages noted on website (Orange wallet temporarily unavailable at time of content capture)
  • Heavy reliance on third-party retail partnerships creates inconsistent service experiences across locations
  • Limited information about competitor comparison or service quality metrics on their location pages

Consumer Complaint Record

Western Union received 491 consumer complaints in the past 12 months. All complaints received a timely response from the company.

491

Complaints (12 months)

1.0%

Resolved with relief

Stable

Complaint trend

Most Common Complaint Categories

Other transaction problem
22.8%
Fraud or scam
21.2%
Money was not available when promised
17.6%

Source: Consumer Financial Protection Bureau

State Consumer Finance Context

This is state-level context for Check Cashing & Money Services consumers in Brookhaven, GA. It does not confirm that Western Union or this specific location is licensed.

State regulator

Georgia Department of Banking and Finance

Money services context in Georgia

Short-term lending status: Banned

General rate context: 5% simple interest (7% contract rate); payday lending banned under industrial loan act repeal

Georgia bans payday lending and treats violations as felony racketeering, providing among the strongest anti-payday protections in the country. Licensed installment lenders are regulated by the Department of Banking and Finance. Consumers can file complaints through the Governor's Office of Consumer Protection.

Key state rules to check

  • Payday lending is banned; Georgia repealed the industrial loan act that authorized small loans.
  • The Georgia Industrial Loan Act criminalizes payday-style lending as a felony racketeering offense.
  • Licensed installment lenders can charge tiered rates up to 60% for smallest loans.

Source: CreditDoc state-law summary and listed public regulator resources. Verify licensing directly with the listed state regulator before relying on a provider.

Frequently Asked Questions

What services does Western Union offer?

Western Union offers 12 services including Money transfers (domestic and international), Cash pickup at agent locations, Money orders, Bill payment services, Mobile top-up (prepaid mobile phone credits), and 7 more.

What profile signals are listed for Western Union?

Western Union has profile signals associated with Customers needing international money transfers and remittances without a traditional bank account, Unbanked and underbanked consumers seeking convenient retail-based financial services in their community, Individuals who prefer in-person transactions with short-term cash access pickup rather than digital-only options, Users sending money to multiple countries who benefit from Western Union's global agent network.

What are the strengths and weaknesses of Western Union?

Key strengths: Extensive agent network with 150+ locations in Colorado alone through major retailers (Walmart, Safeway, City Market, Kroger, Circle K); 24/7 online transaction initiation at WU.com with flexible in-store pickup based on agent hours; Multiple service languages including English, Spanish, Haitian Creole, Chinese, French, and Vietnamese. Areas to consider: No pricing information displayed on location finder—customers must check separately for fees and exchange rates; Service availability limited to retail partner store hours rather than 24/7 in-person access.

How does Western Union compare to similar companies?

In the Check Cashing & Money Services category, comparable providers include ACE Cash Express, Atlanta Cash It Here, Atlanta Check Cashing. Each company has different strengths, so compare services, pricing, and consumer complaint records before deciding what to do next.

Quick Facts

Headquarters
3330 Buford Hwy NE, Brookhaven, GA 30329
BBB Accredited
No
Visit Western Union

CreditDoc Profile Note

Research Note on Western Union

Western Union is profile signals for unbanked and underbanked consumers who need convenient access to money transfers, bill payment, and cash services through familiar retail locations without requiring a traditional bank account. The primary caveat is that while their agent network is extensive, in-person service availability depends on retail partner hours, not 24/7 access, and customers must independently verify fees and exchange rates as pricing is not published on their location finder.

Profile Signals

  • Customers needing international money transfers and remittances without a traditional bank account
  • Unbanked and underbanked consumers seeking convenient retail-based financial services in their community
  • Individuals who prefer in-person transactions with short-term cash access pickup rather than digital-only options
  • Users sending money to multiple countries who benefit from Western Union's global agent network
Updated 2026-05-08

Similar Companies

ACE Cash Express logo

ACE Cash Express

Atlanta, GA's ACE Cash Express at 3583 M.L.K. Jr Dr SW provides check cashing, payday loans, and short-term cash access services.

BBB: NR

Profile signals: Consumers who need immediate check cashing services at physical retail locations, Those requiring money transfers or bill payment services without a traditional bank account

Atlanta Cash It Here logo

Atlanta Cash It Here

Check cashing and payday loan provider in Decatur, GA offering short-term cash access services with extended hours. Currently rated 2.2/5 stars based on 26 customer reviews.

BBB: NR

Profile signals: Consumers in Decatur, GA researching short-term cash access outside standard banking hours, Individuals with valid checks requiring quick conversion to cash

Atlanta Check Cashing logo

Atlanta Check Cashing

Atlanta Check Cashing offers check cashing and bad credit loans with a simple, quick application process at their Norcross, Georgia location.

BBB: NR

Profile signals: Consumers with poor or no credit seeking short-term cash access, Individuals needing check cashing services at a physical location

Compare Your Needs With Western Union

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Quick Summary

  • Western Union is listed as a Check Cashing & Money Services provider in Brookhaven, GA on CreditDoc.
  • Use this page to check contact details, location, listed services, review signals, FAQs, and similar providers before deciding what to do next.
  • If you need a loan, account, installment option, credit help, or debt support, start with the fit quiz and compare alternatives before contacting a provider.
  • For broader context, continue into the free Credit Fundamentals course or a relevant financial wellness guide.

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