WBH Employees Federal Credit Union has operated as a member-owned financial cooperative since 1955, built on the credit union philosophy of 'people helping people.' As a not-for-profit institution, the credit union is structured solely to serve its member-owners rather than generate profits for external shareholders. The organization is governed by a volunteer Board of Directors elected by members at annual shareholder meetings, ensuring democratic control and alignment with member interests.
The credit union offers a comprehensive range of financial services including vehicle financing (new and used automobiles, recreational vehicles), various loan products with flexible terms up to 84 months, online and mobile banking platforms, debit cards, bill payment services, e-statements, and share accounts. Members can access their accounts through a mobile app available on Google Play and Apple Store, enabling balance checks, transfers, and account management on-the-go. The institution also provides member conveniences such as annual skip-a-payment options for qualifying loans in good standing.
WBH distinguishes itself through its member-owned structure, which allows it to offer lower costs than traditional for-profit financial institutions while maintaining fiduciary accountability to members rather than external investors. The credit union's governance model ensures members have direct voting power and equal say in organizational direction. Their emphasis on security is evident in proactive communication about phishing threats and commitment to never requesting personal information via unsolicited communications.
As a credit union, WBH Employees FCU is regulated by the National Credit Union Administration (NCUA) and operates under not-for-profit status, making it a legitimate alternative to traditional banks. However, the website provides limited detail on specific interest rates, fees, membership eligibility requirements, or comprehensive product comparisons that would help prospective members evaluate competitiveness against other credit unions or financial institutions.