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360 in Windsor Locks, CT

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360 Federal Credit Union is a member-owned, NCUA-insured financial institution founded in 1952, offering savings accounts, credit cards, loans, and investment services to Connecticut members.

Data compiled from public sources

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360 Federal Credit Union was established on July 1, 1952, originally as Hamilton Standard Federal Credit Union with 3,100 members and $1,038,000 in assets. The credit union expanded beyond its initial Hamilton Standard workplace locations, opening its first off-site branch in Enfield in 1994 and establishing headquarters in Windsor Locks in 1995. By 2008, the organization rebranded to 360 Federal Credit Union to reflect its evolving membership base and service offerings. Today, the credit union operates multiple branches across Connecticut, including a recent expansion into Clinton and New Haven County.

360 Federal Credit Union offers a comprehensive range of financial products and services including member savings accounts tailored to various savings goals, Visa credit cards with rewards programs, personal and small business loans with rate claims to verify, and investment services through an Investment Center in partnership with LPL Financial. The institution provides digital banking solutions including online banking, mobile banking through their "Bank Anywhere" platform, and a Virtual Branch for members preferring personalized service with remote convenience. The credit union also offers wealth management advisory services through their Director of Wealth Management, Laura DePergola, MBA.

As a not-for-profit, member-owned institution federally insured by NCUA, 360 Federal Credit Union distinguishes itself through its commitment to community engagement, including charitable initiatives like candy bar sales supporting local and global causes. The organization emphasizes accessibility, with an AudioEye-enabled website and extended hours through their Virtual Branch platform. The credit union actively maintains member security protocols, including fraud alerts and scam prevention communications.

360 Federal Credit Union is best suited for Connecticut residents seeking traditional credit union banking with personalized service, competitive lending rates, and investment options. Members should note that as a regional credit union, membership may be limited to specific employer groups or geographic areas, and the institution's branch network is concentrated in Connecticut. The credit union's services are comprehensive but may not offer the extensive product range of larger national banks.

Services & Features

E-Services digital platform
Investment Center services including financial planning
Investment options and retirement planning
Member savings accounts with options for various savings goals
Mobile banking (Bank Anywhere)
Online banking platform
Personal loans with competitive rates
Share accounts and deposit products
Small business loans and business lending
Virtual Branch for remote banking services
Visa credit cards with rewards programs
Wealth management advisory services

Feature Checklist

Mobile App
Online Portal
Score Tracking
Credit Education
Personal Advisor
Identity Theft Protection

Pros & Cons

Pros

  • Member-owned, not-for-profit structure returns earnings to members rather than shareholders
  • NCUA federal insurance protects deposits and accounts
  • Virtual Branch offers extended hours and personalized banking from anywhere
  • LPL Financial partnership provides professional investment and wealth management services
  • Competitive business lending programs with flexible terms designed for small business needs
  • Recent branch expansion to Clinton and New Haven County increases accessibility
  • Rewards-based Visa credit cards with points on every dollar spent

Cons

  • Limited geographic footprint restricted primarily to Connecticut locations
  • Membership eligibility may be limited by employer affiliation or other field of membership restrictions
  • Smaller institution with fewer branches compared to national banks and larger credit unions
  • Limited information provided on website about specific loan rates, APRs, or product terms
  • No mention of extended digital services like bill pay or mobile check deposit capabilities

State Consumer Finance Context

This is state-level context for Credit Unions consumers in Windsor Locks, CT. It does not confirm that 360 or this specific location is licensed.

State regulator

Connecticut Department of Banking

Key state rules to check

  • Payday lending is prohibited under Connecticut law; no deferred deposit licenses are issued.
  • The general usury cap is 12% for most consumer loans.
  • Licensed small loan companies can charge up to 30.03% APR on first $600.

Source: CreditDoc state-law summary and listed public regulator resources. Verify licensing directly with the listed state regulator before relying on a provider.

Frequently Asked Questions

Does 360 respond to consumer complaints?

According to CFPB data (2023-present), 360 has a 100% response rate to consumer complaints, with 99% of those responses delivered within the CFPB's 15-day window. Response rate measures whether the company replied — not whether the consumer's issue was resolved in their favor.

What services does 360 offer?

360 offers 12 services including Member savings accounts with options for various savings goals, Visa credit cards with rewards programs, Personal loans with competitive rates, Small business loans and business lending, Online banking platform, and 7 more.

What profile signals are listed for 360?

360 has profile signals associated with Connecticut residents employed by Hamilton Standard or eligible employer groups seeking personalized banking, Small business owners in Connecticut looking for competitive business loans and flexible lending terms, Members prioritizing community-focused financial institutions with commitment to charitable giving, Savers and investors seeking wealth management advice and investment planning from credit union advisors.

What are the strengths and weaknesses of 360?

Key strengths: Member-owned, not-for-profit structure returns earnings to members rather than shareholders; NCUA federal insurance protects deposits and accounts; Virtual Branch offers extended hours and personalized banking from anywhere. Areas to consider: Limited geographic footprint restricted primarily to Connecticut locations; Membership eligibility may be limited by employer affiliation or other field of membership restrictions.

How does 360 compare to similar companies?

In the Credit Unions category, comparable providers include Achieve Financial, Bridgeport Post Office, Charter Oak. Each company has different strengths, so compare services, pricing, and consumer complaint records before deciding what to do next.

Quick Facts

Founded
1952
Headquarters
Windsor Locks, CT
BBB Accredited
No
Certifications
NCUA Insured Charter #7723
Visit 360

CreditDoc Profile Note

Research Note on 360

360 Federal Credit Union is profile signals for Connecticut residents and eligible members seeking traditional, community-focused credit union banking with personalized service and rate claims to verify. The main caveat is that membership eligibility may be restricted by employer affiliation or field of membership requirements, and the institution's services are geographically limited to Connecticut, making it unsuitable for members outside this region.

CFPB Transparency Report

Public data from the Consumer Financial Protection Bureau

Response Rate*
100%
On-Time Response**
99%

* Percentage of consumer complaints that received a company response (does not indicate the complaint was resolved in the consumer's favor)

** Percentage of responses delivered within the CFPB's 15-day window

Source: consumerfinance.gov | Last checked 2026-03-21

Profile Signals

  • Connecticut residents employed by Hamilton Standard or eligible employer groups seeking personalized banking
  • Small business owners in Connecticut looking for competitive business loans and flexible lending terms
  • Members prioritizing community-focused financial institutions with commitment to charitable giving
  • Savers and investors seeking wealth management advice and investment planning from credit union advisors
Updated 2026-05-14

Similar Companies

A

Achieve Financial

Achieve Financial is a member-owned credit union serving Hartford and New Haven County, Connecticut, offering checking, savings, loans, and digital banking services.

BBB: NR

Profile signals: Connecticut residents in Hartford and New Haven County seeking membership-based banking with community focus, Auto buyers looking for competitive refinance rates and flexible loan terms in the region

B

Bridgeport Post Office

Federal credit union serving postal employees and families with auto loans, personal loans, credit cards, and prepaid debit cards.

BBB: NR

Profile signals: Postal employees and their families seeking competitive auto and personal loan rates, Out-of-state or remote members who need prepaid debit card access without visiting a physical branch

C

Charter Oak

Charter Oak Federal Credit Union is a member-owned, not-for-profit financial institution offering savings accounts, loans, and financial services to eligible members.

BBB: NR

Profile signals: Individuals seeking NCUA-insured savings and share accounts with rate claims to verify, Members who qualify for credit union membership through employment or association and want member-owned governance

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Quick Summary

  • 360 is listed as a Credit Unions provider in Windsor Locks, CT on CreditDoc.
  • Use this page to check contact details, location, listed services, review signals, FAQs, and similar providers before deciding what to do next.
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