American Consumer Credit Counseling, Inc.
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HUD-approved housing and financial counseling center at Utah State University offering free and low-cost workshops plus individualized counseling for residents in Utah and Southern Idaho.
Data compiled from public sources
Utah State University's Housing and Financial Counseling (HFC) center operates under the Sorenson Legacy Foundation Center for Clinical Excellence within the Emma Eccles Jones College of Education and Human Services. The program follows a national counseling and educational model approved by the U.S. Department of Housing and Urban Development, positioning it as a legitimate, accredited resource rather than a commercial enterprise. HFC explicitly focuses on empowerment through education and promoting individual dignity, which distinguishes it from for-profit financial services.
The center provides both group workshops and one-on-one counseling sessions covering mortgage default, loss mitigation, reverse mortgages, rental counseling, budgeting, credit management, debt reduction, risk management, and savings strategies. Two primary workshops are offered: the Home Buyer Education Workshop (free, 8-hour sessions covering budgeting, credit, mortgage products, closing costs, and borrower obligations with rotating professional presenters including realtors and mortgage lenders) and the Clearing Financial Hurdles Workshop (two-hour interactive sessions at $15 early registration or $30 at the door). Individual sessions for money management counseling cost $15 per session, while reverse mortgage counseling sessions are $150. Both workshops and counseling are specifically available to Cache, Box Elder, and Rich county residents in Utah and Southern Idaho.
What distinguishes HFC is its university affiliation, HUD approval status, and explicitly non-profit mission focused on dignity and empowerment rather than profit extraction. The center maintains extended hours (8:30 am–8:30 pm Monday-Thursday, 8:30 am–4:30 pm Friday) and offers certificates of completion from the Home Buyer Education Workshop that may qualify participants for first-time homebuyer financial assistance programs. The program design reflects best practices in housing counseling by combining educational workshops with personalized counseling.
The primary limitation is geographic restriction—services are only available to residents of Cache, Box Elder, and Rich counties, making this unavailable to most of Utah and completely inaccessible to Southern Idaho residents outside the service area. While workshops are affordable, the one-on-one counseling fees ($15-$150 per session) may present barriers for the lowest-income households. Additionally, reverse mortgage counseling at $150 per session is notably higher than the money management counseling rate, potentially limiting access for seniors on fixed incomes despite this being a vulnerable population for high-cost lending.
This is state-level context for Free Help consumers in Logan, UT. It does not confirm that Utah State University - Family Life Center - Hfc or this specific location is licensed.
State regulator
Utah Department of Financial Institutions
Consumer protection
Source: CreditDoc state-law summary and listed public regulator resources. Verify licensing directly with the listed state regulator before relying on a provider.
Utah State University - Family Life Center - Hfc offers 12 services including Mortgage default counseling, Loss mitigation negotiation, Reverse mortgage counseling (one-on-one sessions), Rental counseling, Budgeting education, and 7 more.
Utah State University - Family Life Center - Hfc has profile signals associated with First-time homebuyers in the tri-county area seeking free education and HUD-approved certification for financial assistance programs, Homeowners facing mortgage default or loss mitigation issues needing guidance from accredited counselors, Seniors evaluating reverse mortgages who need unbiased education before making major financial decisions.
Key strengths: HUD-approved housing counseling agency with legitimate federal credential; Home Buyer Education Workshop is listed with no monthly subscription with certificates qualifying for first-time homebuyer assistance programs; Extended hours including evening sessions (until 8:30 pm Monday-Thursday) accommodating working families. Areas to consider: Geographically restricted to Cache, Box Elder, and Rich counties only—unavailable to 99% of Utah and Southern Idaho residents; Reverse mortgage counseling at $150/session is significantly more expensive than general financial counseling and may exclude vulnerable seniors.
In the Free Help category, comparable providers include American Consumer Credit Counseling, Inc., Nanakuli Housing Corporation, Consumer Credit Counseling Services. Each company has different strengths, so compare services, pricing, and consumer complaint records before deciding what to do next.
CreditDoc Profile Note
HFC is profile signals for Cache, Box Elder, and Rich county residents seeking legitimate, accredited housing and financial education from a nonprofit university center. The main caveat is strict geographic limitation—this service is completely unavailable outside the three-county service area, making it inaccessible to the vast majority of potential users in Utah and Southern Idaho.
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Review this provider profile and compare source-linked details before choosing what to do next.
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