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Trademark in Augusta, ME

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Trademark Federal Credit Union is a Maine-based, member-owned credit union serving Cumberland, Sagadahoc, and Kennebec counties with auto loans, personal loans, mortgages, and digital banking.

Data compiled from public sources

Trademark Review

Trademark Federal Credit Union was established in 1936 during the Great Depression, originally formed as two separate employee credit unions—one for Cumberland County Power and Light employees and one for Hannaford associates. These merged in 2010 and opened their charter in 2018 to serve anyone living, working, worshipping, or attending school in Cumberland, Sagadahoc, and Kennebec counties in Maine. The organization operates as a member-owned, not-for-profit cooperative following the "people helping people" philosophy.

Trademark offers a comprehensive range of financial products including auto loans (as low as 4.29% APR), personal loans (6.99% APR), home equity lines of credit (5.99% APR), balance transfers (3.99% APR), mortgages, share certificates (3.80% APY), and a checking account product called YOURMark Checking. They provide digital banking services and operate Interactive Teller Machines (ITMs) with video chat capabilities at their Augusta and South Portland locations, plus an ITM-only branch in Scarborough. The credit union also offers personalized financial counseling, credit report review, and budgeting assistance.

As a not-for-profit institution, Trademark returns earnings to members through higher savings rates, lower loan rates, and avoided fees rather than distributing profits to shareholders. The organization emphasizes financial education and demonstrates commitment through specific examples, such as helping one member save $2,505.77 by refinancing an auto loan. Their ITM technology allows members to conduct transactions and video chat with live tellers, providing flexibility beyond traditional banking hours.

The primary limitation is geographic—membership is restricted to specific Maine counties (Cumberland, Sagadahoc, and Kennebec) and qualifying criteria (residence, employment, worship, or school attendance in service area). Additionally, the credit union operates only three physical locations plus one ITM-only branch, which may limit accessibility for some members. Website content does not provide detailed information about membership fees, minimum balance requirements, or comprehensive rate comparisons.

Services & Features

ATM access and payment services
Auto loans (rates as low as 4.29% APR)
Balance transfer loans (rates as low as 3.99% APR)
Budgeting assistance and financial education
Digital banking and online account management
Financial counseling and credit report review
Home equity lines of credit (rates as low as 5.99% APR)
Interactive Teller Machines with video chat to live tellers
Mortgages (purchase and refinance)
Personal loans (rates as low as 6.99% APR)
Share certificates (3.80% APY)
YOURMark checking account with rewards

Feature Checklist

Mobile App
Online Portal
Score Tracking
Credit Education
Personal Advisor
Identity Theft Protection

Pros & Cons

Pros

  • Not-for-profit structure returns earnings to members as higher savings rates, lower loan rates, and reduced fees
  • rate claims to verify: auto loans as low as 4.29% APR, personal loans at 6.99% APR, and home equity lines at 5.99% APR
  • Interactive Teller Machines with live video chat capability enable after-hours banking without visiting physical branch
  • Established 1936 history with deep Maine roots and consistent member service across three locations
  • Personalized financial counseling including credit report review, budgeting assistance, and loan refinancing guidance
  • Member-documented savings examples showing $2,505.77+ savings on auto loan refinancing with rate reduction and term shortening
  • Full-service offerings including consumer loans, mortgages, and digital banking in single institution

Cons

  • Geographic restriction: membership limited to Cumberland, Sagadahoc, and Kennebec counties in Maine only
  • Limited branch network with only 3 physical locations (Augusta, South Portland, Scarborough) and 1 ITM-only branch
  • Website lacks listed disclosure of membership fees, minimum balance requirements, or account maintenance costs
  • No mention of mobile app or comprehensive digital banking features beyond basic online banking and ITM access
  • Limited information about product terms, penalties, or detailed rate structures for various account types

State Consumer Finance Context

This is state-level context for Credit Unions consumers in Augusta, ME. It does not confirm that Trademark or this specific location is licensed.

State regulator

Maine Bureau of Consumer Credit Protection

Key state rules to check

  • No specific payday loan statute; lenders must comply with general usury and licensing laws.
  • Supervised lender rates capped at 30% for loans under $2,000.
  • The Maine Consumer Credit Code provides comprehensive consumer protections.

Source: CreditDoc state-law summary and listed public regulator resources. Verify licensing directly with the listed state regulator before relying on a provider.

Mortgage Lending Transparency

Trademark processed 51 mortgage applications in 2023, with 90.2% recorded as approved across 2 states.

51

Applications

90.2%

Approval Rate

$67K

Avg Loan

2

States Served

Approval Rate by Applicant Income

Under $50K
66.7%
$50K–$100K
84.2%
$100K–$200K
100%
Over $200K
100%

Based on 51 applications. Income in thousands (reported by applicant).

States With Recorded Applications

Maine 48 apps · 89.6%
New York 3 apps · 66.7%

Source: CFPB Home Mortgage Disclosure Act (HMDA) Data, 2023. Applications include originated, approved, and denied loans.

Frequently Asked Questions

What services does Trademark offer?

Trademark offers 12 services including Auto loans (rates as low as 4.29% APR), Personal loans (rates as low as 6.99% APR), Home equity lines of credit (rates as low as 5.99% APR), Balance transfer loans (rates as low as 3.99% APR), Mortgages (purchase and refinance), and 7 more.

What profile signals are listed for Trademark?

Trademark has profile signals associated with Maine residents in Cumberland, Sagadahoc, or Kennebec counties seeking member-owned credit union benefits, Borrowers wanting to refinance auto loans or consolidate high-interest credit card debt at rate claims to verify, Members prioritizing personalized financial counseling and relationship-based banking over large national institutions, Homeowners interested in home equity lines of credit and mortgage products from a community lender.

What are the strengths and weaknesses of Trademark?

Key strengths: Not-for-profit structure returns earnings to members as higher savings rates, lower loan rates, and reduced fees; rate claims to verify: auto loans as low as 4.29% APR, personal loans at 6.99% APR, and home equity lines at 5.99% APR; Interactive Teller Machines with live video chat capability enable after-hours banking without visiting physical branch. Areas to consider: Geographic restriction: membership limited to Cumberland, Sagadahoc, and Kennebec counties in Maine only; Limited branch network with only 3 physical locations (Augusta, South Portland, Scarborough) and 1 ITM-only branch.

How does Trademark compare to similar companies?

In the Credit Unions category, comparable providers include Ancorum, Capital Area, Casco. Each company has different strengths, so compare services, pricing, and consumer complaint records before deciding what to do next.

Quick Facts

Founded
1936
Headquarters
Augusta, ME
BBB Accredited
No
Certifications
NCUA Insured Charter #1133
Visit Trademark

CreditDoc Profile Note

Research Note on Trademark

Trademark Federal Credit Union is profile signals for Maine residents in its service counties (Cumberland, Sagadahoc, Kennebec) who value member-owned, not-for-profit banking with personalized service and rate claims to verify on loans and savings products. The main caveat is strict geographic membership restrictions and a small physical footprint of only three branch locations, which may limit accessibility compared to larger regional or national institutions.

Profile Signals

  • Maine residents in Cumberland, Sagadahoc, or Kennebec counties seeking member-owned credit union benefits
  • Borrowers wanting to refinance auto loans or consolidate high-interest credit card debt at rate claims to verify
  • Members prioritizing personalized financial counseling and relationship-based banking over large national institutions
  • Homeowners interested in home equity lines of credit and mortgage products from a community lender
Updated 2026-05-14

Similar Companies

Ancorum logo

Ancorum

Ancorum Credit Union is a Maine-based, member-owned financial institution serving the state since 1956, offering checking, savings, loans, mortgages, and credit cards with ATM network fee context.

BBB: NR

Profile signals: Maine agricultural producers and farmers seeking listed financing through Maine Harvest Solutions, Maine residents seeking member-owned, not-for-profit banking with community roots and local service

Capital Area logo

Capital Area

Not-for-profit federal credit union serving Kennebec, Waldo, and Lincoln Counties in Maine since 1954, offering checking, savings, loans, and digital banking services.

BBB: NR

Profile signals: Maine residents in Kennebec, Waldo, or Lincoln Counties seeking community-focused banking, Individuals and families prioritizing not-for-profit member ownership over corporate banking

Casco logo

Casco

Casco Federal Credit Union is a member-owned, not-for-profit credit union serving Cumberland & York County with checking, savings, loans, and investment services.

BBB: NR

Profile signals: Local residents of Cumberland and York County seeking accessible investing with low minimums, Members prioritizing auto loans at competitive promotional rates with published application timing

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Quick Summary

  • Trademark is listed as a Credit Unions provider in Augusta, ME on CreditDoc.
  • Use this page to check contact details, location, listed services, review signals, FAQs, and similar providers before deciding what to do next.
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