Total Community logo

Total Community in Taylor, MI

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Total Community Credit Union is a member-owned, NCUA-insured financial institution serving Taylor and surrounding communities since 1959, offering loans, savings accounts, and banking services.

Data compiled from public sources

Total Community Review

Total Community Credit Union (TCCU) was established in 1959 and has spent over six decades serving its home city of Taylor and surrounding communities. As a member-owned, not-for-profit credit union, TCCU operates under the regulatory oversight of the National Credit Union Administration (NCUA), a U.S. Government Agency that provides federal insurance on member accounts. The organization is committed to a member-first philosophy and maintains a dedicated team of part-time and full-time employees.

TCCU offers a comprehensive range of financial products and services designed to meet diverse member needs. These include checking and savings accounts, certificates of deposit (CDs) with rates as high as 4.0% APY, auto loans starting at 4.49% APR, mortgage loans with their SmartDrop product allowing rate reductions post-closing, home equity lines of credit at 3.99% APR, personal loans, recreational vehicle loans, student loans, and VISA credit cards. Additionally, TCCU provides digital banking tools including online banking, mobile banking with check deposit capabilities, bill pay, and a financial coaching app called "My Finance Coach" designed to guide members through 10 financial themes. The credit union also offers youth-focused products like a Kids Club savings program and scholarships for member families.

TCCU distinguishes itself through several member-centric features. The SmartDrop Mortgage product is a notable innovation allowing members to benefit from rate decreases after closing. The credit union provides member perks and rewards through partnerships with brands like Trust & Will and TruStage. Member testimonials highlight personalized service, with examples of staff members like Amy M. actively helping members refinance vehicles at better rates. The organization maintains a scam awareness program and offers financial education through their My Finance Coach app, demonstrating commitment to member protection and financial literacy.

As a credit union, TCCU benefits from the cooperative model which typically results in rate claims to verify and member-owned governance. However, membership eligibility may be restricted to specific geographic communities or other criteria not fully detailed on the website. The digital banking infrastructure appears well-developed, though details on specific membership requirements, eligibility, and any membership fees are not prominently displayed on the available website content. For consumers in the Taylor area or those who qualify for membership, TCCU presents a traditional credit union option with broad product offerings and personalized service.

Services & Features

Auto loans from 4.49% APR
Certificates of Deposit (CD) up to 4.0% APY
Checking and savings accounts with NCUA federal insurance
Home Equity Lines of Credit (HELOC) at 3.99% APR
Kids Club youth savings program
Member perks and rewards partnerships
Mobile banking with mobile check deposit
Mortgage loans with SmartDrop rate reduction feature
My Finance Coach financial education app
Online banking and bill pay
Personal loans
Recreational vehicle loans
Student loans
VISA credit cards

Feature Checklist

Mobile App
Online Portal
Score Tracking
Credit Education
Personal Advisor
Identity Theft Protection

Pros & Cons

Pros

  • NCUA federal insurance on all member deposits, providing full account protection
  • Competitive auto loan rates starting at 4.49% APR
  • SmartDrop Mortgage product allows rate reductions if market rates drop after closing
  • 4.0% APY on Certificates of Deposit with only $500 minimum balance
  • My Finance Coach app provides personalized financial education and guidance
  • Mobile banking with mobile check deposit capability for convenience
  • Member perks and rewards through partnerships with established brands like Trust & Will
  • Member-owned cooperative structure eliminates profit-driven pricing incentives

Cons

  • Membership eligibility criteria not clearly stated on website, may be geographically restricted
  • Limited information about membership fees, minimum balance requirements, or account maintenance costs
  • No mention of overdraft protection options or specific fee structure for common services
  • Customer service chat availability is limited (Monday-Thursday 9am-5pm, Friday 9am-6pm)
  • HELOC and mortgage rates shown are variable or promotional, actual rates depend on credit approval

State Consumer Finance Context

This is state-level context for Credit Unions consumers in Taylor, MI. It does not confirm that Total Community or this specific location is licensed.

State regulator

Michigan Department of Insurance and Financial Services

Key state rules to check

  • Payday loans (deferred presentment) capped at $600 with tiered fees: 15% first $100, 14% on $100-$200, 13% on $200-$300, etc.
  • Maximum loan term is 31 days; rollovers prohibited.
  • Borrowers limited to one payday loan at a time.

Source: CreditDoc state-law summary and listed public regulator resources. Verify licensing directly with the listed state regulator before relying on a provider.

Mortgage Lending Transparency

Total Community processed 35 mortgage applications in 2023, with 74.3% recorded as approved across 1 states.

35

Applications

74.3%

Approval Rate

$64K

Avg Loan

1

States Served

Approval Rate by Applicant Income

Under $50K
77.8%
$50K–$100K
66.7%
$100K–$200K
90%

Based on 35 applications. Income in thousands (reported by applicant).

States With Recorded Applications

Michigan 31 apps · 83.9%

Source: CFPB Home Mortgage Disclosure Act (HMDA) Data, 2023. Applications include originated, approved, and denied loans.

Frequently Asked Questions

What services does Total Community offer?

Total Community offers 14 services including Checking and savings accounts with NCUA federal insurance, Certificates of Deposit (CD) up to 4.0% APY, Auto loans from 4.49% APR, Mortgage loans with SmartDrop rate reduction feature, Home Equity Lines of Credit (HELOC) at 3.99% APR, and 9 more.

What profile signals are listed for Total Community?

Total Community has profile signals associated with Residents of Taylor and surrounding communities seeking personalized local credit union service, Members interested in mortgages with rate-reduction flexibility through SmartDrop features, Savers looking for competitive CD rates (4.0% APY) with low minimum deposits, Families wanting youth financial education through Kids Club and scholarship programs.

What are the strengths and weaknesses of Total Community?

Key strengths: NCUA federal insurance on all member deposits, providing full account protection; Competitive auto loan rates starting at 4.49% APR; SmartDrop Mortgage product allows rate reductions if market rates drop after closing. Areas to consider: Membership eligibility criteria not clearly stated on website, may be geographically restricted; Limited information about membership fees, minimum balance requirements, or account maintenance costs.

How does Total Community compare to similar companies?

In the Credit Unions category, comparable providers include Community Choice Credit Union, Community Focus Federal Credit Union, Credit Union ONE. Each company has different strengths, so compare services, pricing, and consumer complaint records before deciding what to do next.

Quick Facts

Founded
1960
Headquarters
Taylor, MI
BBB Accredited
No
Certifications
NCUA Insured Charter #62245
Visit Total Community

CreditDoc Profile Note

Research Note on Total Community

Total Community Credit Union is best suited for residents of the Taylor area and surrounding communities who qualify for membership and value personalized, local credit union service with rate claims to verify and member-owned governance. The main caveat is that membership eligibility appears restricted geographically or by other criteria not fully explained on the website, so prospective members should verify they qualify before applying.

Profile Signals

  • Residents of Taylor and surrounding communities seeking personalized local credit union service
  • Members interested in mortgages with rate-reduction flexibility through SmartDrop features
  • Savers looking for competitive CD rates (4.0% APY) with low minimum deposits
  • Families wanting youth financial education through Kids Club and scholarship programs
Updated 2026-05-14

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Quick Summary

  • Total Community is listed as a Credit Unions provider in Taylor, MI on CreditDoc.
  • Use this page to check contact details, location, listed services, review signals, FAQs, and similar providers before deciding what to do next.
  • If you need a loan, account, installment option, credit help, or debt support, start with the fit quiz and compare alternatives before contacting a provider.
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