Total Community

Credit-Unions · MI

Rating: 4.0/5

Total Community Credit Union is a member-owned, NCUA-insured financial institution serving Taylor and surrounding communities since 1959, offering loans, savings accounts, and banking services.

Official Website

https://www.totalcommunity.org

Total Community Review

Total Community Credit Union (TCCU) was established in 1959 and has spent over six decades serving its home city of Taylor and surrounding communities. As a member-owned, not-for-profit credit union, TCCU operates under the regulatory oversight of the National Credit Union Administration (NCUA), a U.S. Government Agency that provides federal insurance on member accounts. The organization is committed to a member-first philosophy and maintains a dedicated team of part-time and full-time employees.

TCCU offers a comprehensive range of financial products and services designed to meet diverse member needs. These include checking and savings accounts, certificates of deposit (CDs) with rates as high as 4.0% APY, auto loans starting at 4.49% APR, mortgage loans with their SmartDrop product allowing rate reductions post-closing, home equity lines of credit at 3.99% APR, personal loans, recreational vehicle loans, student loans, and VISA credit cards. Additionally, TCCU provides digital banking tools including online banking, mobile banking with check deposit capabilities, bill pay, and a financial coaching app called "My Finance Coach" designed to guide members through 10 financial themes.

The credit union also offers youth-focused products like a Kids Club savings program and scholarships for member families.

TCCU distinguishes itself through several member-centric features. The SmartDrop Mortgage product is a notable innovation allowing members to benefit from rate decreases after closing. The credit union provides member perks and rewards through partnerships with brands like Trust & Will and TruStage.

Member testimonials highlight personalized service, with examples of staff members like Amy M. actively helping members refinance vehicles at better rates. The organization maintains a scam awareness program and offers financial education through their My Finance Coach app, demonstrating commitment to member protection and financial literacy.

As a credit union, TCCU benefits from the cooperative model which typically results in competitive rates and member-owned governance. However, membership eligibility may be restricted to specific geographic communities or other criteria not fully detailed on the website. The digital banking infrastructure appears well-developed, though details on specific membership requirements, eligibility, and any membership fees are not prominently displayed on the available website content.

For consumers in the Taylor area or those who qualify for membership, TCCU presents a traditional credit union option with broad product offerings and personalized service.

Pros & Cons

Reader-focused summary of the strongest reasons to consider Total Community and the factors most worth weighing before contracting. Individual outcomes depend on your credit situation and goals.

Pros

  • NCUA federal insurance on all member deposits, providing full account protection
  • Competitive auto loan rates starting at 4.49% APR
  • SmartDrop Mortgage product allows rate reductions if market rates drop after closing
  • 4.0% APY on Certificates of Deposit with only $500 minimum balance
  • My Finance Coach app provides personalized financial education and guidance
  • Mobile banking with mobile check deposit capability for convenience
  • Member perks and rewards through partnerships with established brands like Trust & Will
  • Member-owned cooperative structure eliminates profit-driven pricing incentives

Areas to Consider

  • !Membership eligibility criteria not clearly stated on website, may be geographically restricted
  • !Limited information about membership fees, minimum balance requirements, or account maintenance costs
  • !No mention of overdraft protection options or specific fee structure for common services
  • !Customer service chat availability is limited (Monday-Thursday 9am-5pm, Friday 9am-6pm)
  • !HELOC and mortgage rates shown are variable or promotional, actual rates depend on credit approval

Verdict Summary

Total Community works best for consumers who value ncua federal insurance on all member deposits, providing full account protection and can accept the tradeoff of membership eligibility criteria not clearly stated on website, may be geographic. Compare against similar providers below before signing any contract.

Services & Features

Services offered

Feature Checklist

Credit Monitoring
All Three Bureaus
Goodwill Letters
Cease Desist Letters
Debt Validation
Credit Education
Identity Theft Protection
Score Tracking
Mobile App
Online Portal
Personal Advisor
Ai Powered

Best For

Before You Contact Total Community

Before signing up with any Credit Unions provider, review these safeguards:

Compare Your Needs With Total Community

Match these decision factors against Total Community's profile before committing. This rubric mirrors what independent consumer-finance research typically checks for Credit Unions providers.

Category

Credit Unions

Service scope

14 services listed

Geographic coverage

MI

Match to your priorities

  • Budget priority: Pricing published above — factor in setup, monthly, and cancellation fees over the full expected service window.
  • Complexity priority: Consider Total Community's stated strengths (NCUA federal insurance on all member deposits, providing full account protection) against your specific credit situation.
  • Timeline priority: Credit Unions typically takes 3-6 months for meaningful outcomes. Providers guaranteeing overnight results are red flags under federal consumer protection law.
  • Recourse priority: Confirm state licensing via your state regulator and check the CFPB complaint database before contracting.
  • Alternatives: Compare against all Credit Unions providers, DIY options via non-profit counseling agencies, and free CFPB resources.

Pricing

  • Monthly Price: 0
  • Setup Fee: 0
  • Money Back Guarantee: False
  • Guarantee Details:
  • Free Consultation: True
  • Tiers: []
  • Currency: USD

Frequently Asked Questions

What services does Total Community offer?

Total Community offers 14 services including Checking and savings accounts with NCUA federal insurance, Certificates of Deposit (CD) up to 4.0% APY, Auto loans from 4.49% APR, Mortgage loans with SmartDrop rate reduction feature, Home Equity Lines of Credit (HELOC) at 3.99% APR, and 9 more. Confirm current service list directly with the provider before contracting.

Who is Total Community best suited for?

Total Community's profile signals suggest it may fit: Residents of Taylor and surrounding communities seeking personalized local credit union service; Members interested in mortgages with rate-reduction flexibility through SmartDrop features; Savers looking for competitive CD rates (4.0% APY) with low minimum deposits; Families wanting youth financial education through Kids Club and scholarship programs. Individual outcomes vary based on your specific situation.

What are the strengths and weaknesses of Total Community?

Key strengths: NCUA federal insurance on all member deposits, providing full account protection; Competitive auto loan rates starting at 4.49% APR; SmartDrop Mortgage product allows rate reductions if market rates drop after closing. Areas to consider: Membership eligibility criteria not clearly stated on website, may be geographically restricted; Limited information about membership fees, minimum balance requirements, or account maintenance costs.

How does Total Community compare to similar companies?

In the Credit Unions category, comparable providers include Navy Federal Credit Union, Security Service Federal Credit Union, 1199 SEIU Federal CU. Each company has different strengths, so compare services, pricing, and consumer complaint records before deciding what to do next.

How much does Total Community cost?

Listed pricing for Total Community: monthly price: 0; setup fee: 0; money back guarantee: False. Pricing may change — verify current fees directly with the provider before signing any contract.

Visit Total Community

State Consumer Finance Context

This is state-level context for Credit Unions consumers in Michigan. It does not confirm that Total Community or this specific location is licensed.

State regulator: Michigan Department of Insurance and Financial Services
Consumer protection: Michigan Attorney General Consumer Protection Division

Credit and debt help rules in Michigan

Key state rules to check

Payday lending in Michigan: Legal (max $600)

Usury cap: 25% for consumer loans; payday loans capped at $600 with 15% fee on first $100, tiered after

Complaint resources

State references

Michigan allows payday lending with a $600 cap, tiered fee structure, and a one-loan-at-a-time limit. Rollovers are prohibited. The Department of Insurance and Financial Services regulates consumer lenders, and complaints can be filed with DIFS or the Attorney General.

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Quick Summary

Total Community — Credit Unions in MI.

Overall rating: 4.0/5

Total Community Credit Union is a member-owned, NCUA-insured financial institution serving Taylor and surrounding communities since 1959, offering loans, savings accounts, and banking services.

Next Steps

  1. Compare Total Community against similar options above.
  2. Run our borrowing power quiz to see how Total Community matches your situation.
  3. Check state regulator listings for Total Community's licensing before committing.
  4. Visit Total Community once you're ready.

Glossary of Terms

Common terms that come up when comparing Credit Unions providers. Full glossary at creditdoc.co/glossary/.

Amortization — Loan Amortization
The process of paying off a loan through regular payments that cover both principal and interest. Early payments are mostly interest; later payments are mostly principal.
Why it matters: Understanding amortization explains why paying extra early in a loan saves the most money — you're reducing the principal that interest is calculated on.
Example: Month 1 of a $200,000 mortgage at 6%: your $1,199 payment splits as $1,000 interest + $199 principal. By month 300: only $47 goes to interest and $1,152 goes to principal.
Balloon Payment
A large lump-sum payment due at the end of a loan, after a period of smaller monthly payments. The loan isn't fully paid off by the regular payments — the balloon settles it.
Why it matters: Balloon payments make monthly payments look affordable but create a financial cliff. If you can't pay or refinance at the end, you could lose your home or asset.
Example: A 5-year balloon mortgage on $200,000: you pay $1,054/month (as if it were a 30-year loan), but after 5 years you owe a balloon of $186,108 all at once.
Collateral — Loan Collateral
An asset you pledge to the lender as security for a loan. If you stop paying, the lender can seize and sell that asset to recover their money.
Why it matters: Secured loans (with collateral) have lower interest rates because the lender has less risk. But you could lose your home, car, or savings if you default.
Example: A mortgage uses your house as collateral. A car loan uses your vehicle. A title loan uses your car title. If you miss payments, the lender can foreclose or repossess.
Cosigner — Loan Cosigner
A person who agrees to repay your loan if you can't. They're equally responsible for the debt, and their credit is affected by your payment behavior.
Why it matters: Cosigning helps people with thin credit get approved or get better rates. But it's a huge risk for the cosigner — they're on the hook for the full amount if you default.
Example: A parent cosigns their child's $30,000 student loan. The child stops paying after 6 months. The parent is now legally required to make the payments or face collections, lawsuits, and credit damage.
Credit Bureau — Credit Reporting Agency (Bureau)
A company that collects and sells information about your credit history. The three major bureaus are Equifax, Experian, and TransUnion.
Why it matters: Not all lenders report to all three bureaus, so your reports may differ. You should check all three reports because an error on one could be costing you money.
Example: Your car loan only reports to Equifax and TransUnion. Your Experian report doesn't show that good payment history, so your Experian score is 15 points lower.
Credit Freeze — Security Freeze / Credit Freeze
A free tool that locks your credit report so no one (including you) can open new accounts until you lift it. It's the strongest protection against identity theft.
Why it matters: A credit freeze prevents criminals from opening loans in your name, even if they have your Social Security number. It's free by law and doesn't affect your credit score.
Example: Your data was in a breach. You freeze your credit at all 3 bureaus (takes 10 minutes online). A thief tries to open a credit card in your name — denied because the lender can't pull your frozen report.
Credit Mix — Credit Mix (Types of Credit)
The variety of credit accounts you have — credit cards (revolving), auto loans (installment), mortgage, student loans, etc. Having multiple types shows you can manage different kinds of debt.
Why it matters: Credit mix accounts for about 10% of your FICO score. Having only credit cards isn't as strong as having a card, an installment loan, and a mortgage.
Example: Borrower A has 3 credit cards. Borrower B has 2 credit cards, a car loan, and a student loan. Even with the same payment history and utilization, Borrower B's score is typically higher.
Credit Report — Consumer Credit Report
A detailed record of your borrowing history maintained by credit bureaus. It lists every loan, credit card, payment history, collection, and public record tied to your name.
Why it matters: Errors on credit reports are common — 1 in 5 consumers has at least one mistake. Checking your report regularly is the first step to fixing errors that are costing you money.
Example: You pull your free report from AnnualCreditReport.com and find a $2,400 medical collection you already paid. You dispute it, the bureau verifies it's resolved, and your score goes up 40 points.
Credit Score
A 3-digit number (300-850) that summarizes how reliably you've handled borrowed money. Higher scores mean lower risk to lenders and better loan terms for you.
Why it matters: Your credit score determines whether you get approved and at what rate. A 100-point difference can mean thousands of dollars more or less in interest over a loan's life.
Example: On a $250,000 30-year mortgage: a 760 score gets you 6.2% ($1,536/month). A 660 score gets 7.4% ($1,729/month). Over 30 years, the lower score costs you $69,480 more.
Credit Utilization — Credit Utilization Ratio
The percentage of your available credit that you're currently using. If you have $10,000 in credit limits and owe $3,000, your utilization is 30%.
Why it matters: Utilization is the second-biggest factor in your credit score (after payment history). Keeping it below 30% helps your score; below 10% is ideal.
Example: You have 3 cards with a $15,000 total limit. You're carrying $4,500 in balances (30% utilization). Paying down to $1,500 (10% utilization) could boost your score by 20-50 points.
Default — Loan Default
When you fail to repay a loan according to the agreed terms — usually after 90-180 days of missed payments. It's the point where the lender gives up on collecting normally.
Why it matters: Default triggers severe consequences: credit score drops 100+ points, the debt may be sent to collections, you could be sued, and your wages or assets could be seized.
Example: You miss 4 consecutive car payments. The lender declares your loan in default, repossesses your car, sells it at auction for $8,000, and you still owe the remaining $5,000 (called a deficiency balance).
FICO Score — Fair Isaac Corporation Score
The most widely used credit scoring model, created by Fair Isaac Corporation. 90% of top lenders use FICO scores for lending decisions.
Why it matters: FICO has many versions (FICO 8, 9, 10). Mortgage lenders still use older versions (FICO 2, 4, 5), so your mortgage score may differ from what free apps show you.
Example: Your FICO 8 score (used for credit cards) is 740. Your FICO 5 score (used for mortgages) is 725 because it weighs collections differently. Same credit history, different scores.
Hard Inquiry — Hard Credit Inquiry (Hard Pull)
When a lender checks your credit report because you've applied for credit. Each hard inquiry can lower your score by 5-10 points and stays on your report for 2 years.
Why it matters: Multiple hard inquiries in a short period suggest you're desperately seeking credit, which is a red flag. Exception: mortgage and auto loan shopping within 14-45 days counts as one inquiry.
Example: You apply for 5 credit cards in one month. Each application triggers a hard inquiry. Your score drops 25-50 points from the inquiries alone, making each subsequent application harder.
Loan Term (Tenor) — Loan Term / Tenor
How long you have to repay the loan, measured in months or years. A shorter term means higher monthly payments but less total interest paid.
Why it matters: Longer terms feel more affordable monthly but cost much more overall. A 30-year mortgage costs almost double in interest compared to a 15-year mortgage on the same amount.
Example: Borrowing $200,000 at 6.5%: A 15-year term costs $1,742/month ($113,561 total interest). A 30-year term costs $1,264/month ($255,088 total interest). You save $141,527 with the shorter term.
Origination Fee — Loan Origination Fee
A one-time fee the lender charges to process and set up your loan. It covers their costs for underwriting, verifying your information, and preparing paperwork.
Why it matters: Origination fees are usually 1-8% of the loan amount and are often deducted from your loan proceeds — so you receive less than you borrowed.
Example: You're approved for a $10,000 personal loan with a 5% origination fee. The lender deducts $500 upfront, so you receive $9,500 in your bank account but owe $10,000 plus interest.