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Non-profit housing counselor serving Monroe County since 1971, offering free foreclosure prevention, tenant rights education, and homebuyer counseling to 8,000+ households annually.
Data compiled from public sources
The Housing Council at PathStone is a long-established non-profit organization that has been providing housing-related services in Monroe County and surrounding areas for over 50 years, since its founding in 1971. The organization focuses exclusively on serving low- to moderate-income residents through evidence-based counseling and direct assistance programs.
The organization offers a comprehensive suite of housing services across three primary client groups: homeowners, prospective homebuyers, and tenants. For homeowners, they provide foreclosure prevention counseling, homeowner repair grants information, and property improvement guidance. First-time homebuyers receive pre-purchase education, one-on-one counseling sessions, and access to their eHome Online platform. Tenants receive guidance on housing discrimination issues, apartment-finding resources, and free educational materials about housing rights and responsibilities. They also serve landlords with property management training, DHS inspection scheduling assistance, and rental property operation resources.
The Housing Council distinguishes itself through its multi-stakeholder approach—simultaneously serving homeowners, tenants, and landlords within the same community ecosystem. Their Housing Hotline operates during business hours (9 AM–Noon) for immediate access to counselors. The organization has maintained continuous operation since 1971 and serves over 8,000 households annually, indicating significant community trust and established infrastructure. They operate through a variety of programs including the Making Moves Program and Rochester FEC initiatives.
As a non-profit with HUD-aligned services, The Housing Council at PathStone appears to operate with genuine mission-driven intent focused on housing stability rather than profit generation. However, the website provides limited detail about specific outcomes, counselor certifications, or measurable success rates. Service availability appears geographically limited to Monroe County and surrounding areas, and the website content emphasizes program names without detailed descriptions of counseling methodologies or eligibility criteria.
This is state-level context for Free Help consumers in Rochester, NY. It does not confirm that The Housing Council at Pathstone, Inc. or this specific location is licensed.
State regulator
New York Department of Financial Services
Consumer protection
Source: CreditDoc state-law summary and listed public regulator resources. Verify licensing directly with the listed state regulator before relying on a provider.
The Housing Council at Pathstone, Inc. offers 12 services including Foreclosure prevention counseling for at-risk homeowners, First-time homebuyer pre-purchase education and counseling, One-on-one housing counseling sessions, eHome Online education platform, Homeowner repair grants information and assistance, and 7 more.
The Housing Council at Pathstone, Inc. has profile signals associated with First-time homebuyers in Monroe County seeking free pre-purchase education and one-on-one guidance, Homeowners facing foreclosure or seeking property improvement assistance in the region, Tenants needing guidance on housing discrimination, rights, and apartment resources, Low- to moderate-income households unable to afford private housing counseling services.
Key strengths: Established 50+ year track record serving 8,000+ households annually in Monroe County; listed with no monthly subscription services with no fees or hidden costs for counseling; Multi-listed approach serving homeowners, first-time buyers, tenants, and landlords. Areas to consider: Limited service area restricted to Monroe County and surrounding regions only; Website lacks specific information about counselor certifications or HUD approval status.
In the Free Help category, comparable providers include ARC Credit Counseling, LLC, Cities for Financial Empowerment Fund, Safeguard Credit Counseling. Each company has different strengths, so compare services, pricing, and consumer complaint records before deciding what to do next.
CreditDoc Profile Note
The Housing Council at PathStone is profile signals for low- to moderate-income residents in Monroe County, New York seeking listed with no monthly subscription, mission-driven housing counseling and education without fees. The primary caveat is geographic limitation to Monroe County and surrounding areas, plus limited daily availability (9 AM–Noon hotline hours), which may not accommodate all working households seeking immediate assistance.
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Google rating from 2 reviews
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Google rating from 2 reviews
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Non-profit credit counseling organization providing free debt analysis, credit education, housing counseling, and bankruptcy guidance since 1996.
Google rating from 1 review
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