The Highland Center Corporation

Free-Help · LA

Rating: 4.1/5

The Highland Center Corporation logo

The Highland Center is a Shreveport-based non-profit community hub offering free HUD-certified housing counseling, VITA tax prep, financial literacy, and emergency support services to low-income residents.

Official Website

http://highlandcenter.org

The Highland Center Corporation Review

The Highland Center Corporation is a community-based non-profit organization located in Shreveport, Louisiana, serving as a multi-service hub for residents facing financial hardship and housing instability. Founded on principles of community support and mutual aid, the organization operates from its downtown location at 520 Olive Street and partners with multiple local and national organizations to deliver comprehensive services.

The Center's financial assistance programs include free HUD-certified housing counseling (covering homebuying, renting, credit, and budgeting), Volunteer Income Tax Assistance (VITA) for households earning under $64,000 annually, hand-up loans coordinated through Citizens Bank & Trust as a payday alternative, and free computer access for financial management. They also provide basic financial infrastructure services like low-fee ATM access ($0.75 withdrawal fee) and mobile fresh produce markets at affordable rates to address food security alongside financial stability.

What distinguishes Highland Center is its integrated approach to poverty alleviation rather than single-issue intervention. Services span immediate needs (meals, clothing, laundry vouchers) alongside wealth-building programs (homebuyer workshops, credit counseling, tax prep). The organization actively engages faith-based partnerships and community volunteers, hosting regular fellowship meals and leveraging donated resources through a thrift store.

Their facility also serves as affordable office space for mission-driven organizations, creating economic activity within the community they serve.

The organization appears genuinely non-profit and mission-focused, though their website lacks detailed outcome data, staff credentials beyond "HUD-certified," or independent accreditation information. While all services listed appear free or low-cost and legitimate, potential clients should verify current program availability and registration requirements by phone, as the website lacks detailed eligibility criteria or enrollment processes.

Pros & Cons

Reader-focused summary of the strongest reasons to consider The Highland Center Corporation and the factors most worth weighing before contracting. Individual outcomes depend on your credit situation and goals.

Pros

  • All primary financial services (housing counseling, tax prep, computer training) are completely free with no hidden fees
  • HUD-certified housing counselor provides one-on-one financial and credit counseling at no cost
  • VITA program serves households up to $64,000 income annually—broader than many community tax prep programs
  • Hand-up loans through Citizens Bank & Trust offered as explicit payday loan alternative with lower interest rates
  • Integrated services model addresses root causes: meals, clothing, laundry, and library access support financial stability
  • Low-fee ATM ($0.75) reduces banking friction for unbanked/underbanked residents
  • Faith-based partnership model ensures volunteer capacity and donated resources for sustainability

Areas to Consider

  • !Website provides no APR rates, terms, or repayment schedules for hand-up loans—critical details missing
  • !No information on housing counseling wait times, appointment availability, or how to register in advance despite 'must register' requirement
  • !Tax prep (VITA) limited to January-April; off-season support unavailable
  • !Computer help hour phone number listed (951) 227-0123 appears to be outside Shreveport area code (318), raising contact reliability concerns
  • !No outcome metrics, client testimonials, or independent accreditation (NFCC, HUD) verification displayed on website

Verdict Summary

The Highland Center Corporation works best for consumers who value all primary financial services (housing counseling, tax prep, computer training) and can accept the tradeoff of website provides no apr rates, terms, or repayment schedules for hand-up loans—c. Compare against similar providers below before signing any contract.

Services & Features

Services offered

Feature Checklist

Credit Monitoring
All Three Bureaus
Goodwill Letters
Cease Desist Letters
Debt Validation
Credit Education
Identity Theft Protection
Score Tracking
Mobile App
Online Portal
Personal Advisor
Ai Powered

Best For

Before You Contact The Highland Center Corporation

Before signing up with any Free Help provider, review these safeguards:

Compare Your Needs With The Highland Center Corporation

Match these decision factors against The Highland Center Corporation's profile before committing. This rubric mirrors what independent consumer-finance research typically checks for Free Help providers.

Category

Free Help

Service scope

12 services listed

Geographic coverage

1 states

Match to your priorities

  • Budget priority: Pricing published above — factor in setup, monthly, and cancellation fees over the full expected service window.
  • Complexity priority: Consider The Highland Center Corporation's stated strengths (All primary financial services (housing counseling, tax prep, computer training) are completely f...) against your specific credit situation.
  • Timeline priority: Free Help typically takes 3-6 months for meaningful outcomes. Providers guaranteeing overnight results are red flags under federal consumer protection law.
  • Recourse priority: Confirm state licensing via your state regulator and check the CFPB complaint database before contracting.
  • Alternatives: Compare against all Free Help providers, DIY options via non-profit counseling agencies, and free CFPB resources.

Pricing

  • Monthly Price: 0
  • Setup Fee: 0
  • Money Back Guarantee: False
  • Guarantee Details:
  • Free Consultation: True
  • Tiers: []
  • Currency: USD

Frequently Asked Questions

What services does The Highland Center Corporation offer?

The Highland Center Corporation offers 12 services including HUD-certified housing counseling (one-on-one, free, covers homebuying, credit, budgeting, renting, homelessness), First-time homebuyer workshops ($20/person, one Saturday monthly, 9am-3pm), VITA free tax preparation (January-April, households under $64,000 income), Hand-up loans (low-interest payday alternative coordinated through Citizens Bank & Trust), Low-fee ATM access ($0.75 per withdrawal), and 7 more. Confirm current service list directly with the provider before contracting.

Who is The Highland Center Corporation best suited for?

The Highland Center Corporation's profile signals suggest it may fit: First-time homebuyers in Shreveport earning under $60K seeking free counseling and monthly workshops; Low-income tax filers (under $64K household income) needing free, IRS-certified tax preparation during tax season; Individuals seeking payday loan alternatives or low-interest emergency loans coordinated through banking partnerships; Unbanked/underbanked residents needing affordable financial infrastructure (ATM access, computer training, bill payment support). Individual outcomes vary based on your specific situation.

What are the strengths and weaknesses of The Highland Center Corporation?

Key strengths: All primary financial services (housing counseling, tax prep, computer training) are completely free with no hidden fees; HUD-certified housing counselor provides one-on-one financial and credit counseling at no cost; VITA program serves households up to $64,000 income annually—broader than many community tax prep programs. Areas to consider: Website provides no APR rates, terms, or repayment schedules for hand-up loans—critical details missing; No information on housing counseling wait times, appointment availability, or how to register in advance despite 'must register' requirement.

How does The Highland Center Corporation compare to similar companies?

In the Free Help category, comparable providers include Cambridge Credit Counseling Corp., Navicore Solutions, Take Charge America. Each company has different strengths, so compare services, pricing, and consumer complaint records before deciding what to do next.

Where does The Highland Center Corporation operate?

The Highland Center Corporation serves customers in 1 states including LA. Confirm current service availability in your state directly with the provider.

How much does The Highland Center Corporation cost?

Listed pricing for The Highland Center Corporation: monthly price: 0; setup fee: 0; money back guarantee: False. Pricing may change — verify current fees directly with the provider before signing any contract.

Visit The Highland Center Corporation

State Consumer Finance Context

This is state-level context for Free Help consumers in Louisiana. It does not confirm that The Highland Center Corporation or this specific location is licensed.

State regulator: Louisiana Office of Financial Institutions
Consumer protection: Louisiana Attorney General Consumer Protection Section

Credit and debt help rules in Louisiana

Key state rules to check

Payday lending in Louisiana: Legal (max $500)

Usury cap: 12% default rate; payday loans exempt with fees up to $20 per $100 ($350 max) or 16.75% per $100 ($350+)

Complaint resources

State references

Louisiana allows payday lending with a $500 cap and tiered fee structure. The Office of Financial Institutions regulates all consumer lenders. Louisiana has one of the highest poverty rates in the nation, making consumer protections especially important. Complaints can be filed with OFI or the Attorney General.

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Related Questions

Quick Summary

The Highland Center Corporation — Free Help in LA.

Overall rating: 4.1/5

The Highland Center is a Shreveport-based non-profit community hub offering free HUD-certified housing counseling, VITA tax prep, financial literacy, and emergency support services to low-income residents.

Next Steps

  1. Compare The Highland Center Corporation against similar options above.
  2. Run our borrowing power quiz to see how The Highland Center Corporation matches your situation.
  3. Check state regulator listings for The Highland Center Corporation's licensing before committing.
  4. Visit The Highland Center Corporation once you're ready.

Glossary of Terms

Common terms that come up when comparing Free Help providers. Full glossary at creditdoc.co/glossary/.

Amortization — Loan Amortization
The process of paying off a loan through regular payments that cover both principal and interest. Early payments are mostly interest; later payments are mostly principal.
Why it matters: Understanding amortization explains why paying extra early in a loan saves the most money — you're reducing the principal that interest is calculated on.
Example: Month 1 of a $200,000 mortgage at 6%: your $1,199 payment splits as $1,000 interest + $199 principal. By month 300: only $47 goes to interest and $1,152 goes to principal.
Balloon Payment
A large lump-sum payment due at the end of a loan, after a period of smaller monthly payments. The loan isn't fully paid off by the regular payments — the balloon settles it.
Why it matters: Balloon payments make monthly payments look affordable but create a financial cliff. If you can't pay or refinance at the end, you could lose your home or asset.
Example: A 5-year balloon mortgage on $200,000: you pay $1,054/month (as if it were a 30-year loan), but after 5 years you owe a balloon of $186,108 all at once.
Collateral — Loan Collateral
An asset you pledge to the lender as security for a loan. If you stop paying, the lender can seize and sell that asset to recover their money.
Why it matters: Secured loans (with collateral) have lower interest rates because the lender has less risk. But you could lose your home, car, or savings if you default.
Example: A mortgage uses your house as collateral. A car loan uses your vehicle. A title loan uses your car title. If you miss payments, the lender can foreclose or repossess.
Cosigner — Loan Cosigner
A person who agrees to repay your loan if you can't. They're equally responsible for the debt, and their credit is affected by your payment behavior.
Why it matters: Cosigning helps people with thin credit get approved or get better rates. But it's a huge risk for the cosigner — they're on the hook for the full amount if you default.
Example: A parent cosigns their child's $30,000 student loan. The child stops paying after 6 months. The parent is now legally required to make the payments or face collections, lawsuits, and credit damage.
Credit Bureau — Credit Reporting Agency (Bureau)
A company that collects and sells information about your credit history. The three major bureaus are Equifax, Experian, and TransUnion.
Why it matters: Not all lenders report to all three bureaus, so your reports may differ. You should check all three reports because an error on one could be costing you money.
Example: Your car loan only reports to Equifax and TransUnion. Your Experian report doesn't show that good payment history, so your Experian score is 15 points lower.
Credit Freeze — Security Freeze / Credit Freeze
A free tool that locks your credit report so no one (including you) can open new accounts until you lift it. It's the strongest protection against identity theft.
Why it matters: A credit freeze prevents criminals from opening loans in your name, even if they have your Social Security number. It's free by law and doesn't affect your credit score.
Example: Your data was in a breach. You freeze your credit at all 3 bureaus (takes 10 minutes online). A thief tries to open a credit card in your name — denied because the lender can't pull your frozen report.
Credit Mix — Credit Mix (Types of Credit)
The variety of credit accounts you have — credit cards (revolving), auto loans (installment), mortgage, student loans, etc. Having multiple types shows you can manage different kinds of debt.
Why it matters: Credit mix accounts for about 10% of your FICO score. Having only credit cards isn't as strong as having a card, an installment loan, and a mortgage.
Example: Borrower A has 3 credit cards. Borrower B has 2 credit cards, a car loan, and a student loan. Even with the same payment history and utilization, Borrower B's score is typically higher.
Credit Report — Consumer Credit Report
A detailed record of your borrowing history maintained by credit bureaus. It lists every loan, credit card, payment history, collection, and public record tied to your name.
Why it matters: Errors on credit reports are common — 1 in 5 consumers has at least one mistake. Checking your report regularly is the first step to fixing errors that are costing you money.
Example: You pull your free report from AnnualCreditReport.com and find a $2,400 medical collection you already paid. You dispute it, the bureau verifies it's resolved, and your score goes up 40 points.
Credit Score
A 3-digit number (300-850) that summarizes how reliably you've handled borrowed money. Higher scores mean lower risk to lenders and better loan terms for you.
Why it matters: Your credit score determines whether you get approved and at what rate. A 100-point difference can mean thousands of dollars more or less in interest over a loan's life.
Example: On a $250,000 30-year mortgage: a 760 score gets you 6.2% ($1,536/month). A 660 score gets 7.4% ($1,729/month). Over 30 years, the lower score costs you $69,480 more.
Credit Utilization — Credit Utilization Ratio
The percentage of your available credit that you're currently using. If you have $10,000 in credit limits and owe $3,000, your utilization is 30%.
Why it matters: Utilization is the second-biggest factor in your credit score (after payment history). Keeping it below 30% helps your score; below 10% is ideal.
Example: You have 3 cards with a $15,000 total limit. You're carrying $4,500 in balances (30% utilization). Paying down to $1,500 (10% utilization) could boost your score by 20-50 points.
Default — Loan Default
When you fail to repay a loan according to the agreed terms — usually after 90-180 days of missed payments. It's the point where the lender gives up on collecting normally.
Why it matters: Default triggers severe consequences: credit score drops 100+ points, the debt may be sent to collections, you could be sued, and your wages or assets could be seized.
Example: You miss 4 consecutive car payments. The lender declares your loan in default, repossesses your car, sells it at auction for $8,000, and you still owe the remaining $5,000 (called a deficiency balance).
FICO Score — Fair Isaac Corporation Score
The most widely used credit scoring model, created by Fair Isaac Corporation. 90% of top lenders use FICO scores for lending decisions.
Why it matters: FICO has many versions (FICO 8, 9, 10). Mortgage lenders still use older versions (FICO 2, 4, 5), so your mortgage score may differ from what free apps show you.
Example: Your FICO 8 score (used for credit cards) is 740. Your FICO 5 score (used for mortgages) is 725 because it weighs collections differently. Same credit history, different scores.
Hard Inquiry — Hard Credit Inquiry (Hard Pull)
When a lender checks your credit report because you've applied for credit. Each hard inquiry can lower your score by 5-10 points and stays on your report for 2 years.
Why it matters: Multiple hard inquiries in a short period suggest you're desperately seeking credit, which is a red flag. Exception: mortgage and auto loan shopping within 14-45 days counts as one inquiry.
Example: You apply for 5 credit cards in one month. Each application triggers a hard inquiry. Your score drops 25-50 points from the inquiries alone, making each subsequent application harder.
Loan Term (Tenor) — Loan Term / Tenor
How long you have to repay the loan, measured in months or years. A shorter term means higher monthly payments but less total interest paid.
Why it matters: Longer terms feel more affordable monthly but cost much more overall. A 30-year mortgage costs almost double in interest compared to a 15-year mortgage on the same amount.
Example: Borrowing $200,000 at 6.5%: A 15-year term costs $1,742/month ($113,561 total interest). A 30-year term costs $1,264/month ($255,088 total interest). You save $141,527 with the shorter term.
Origination Fee — Loan Origination Fee
A one-time fee the lender charges to process and set up your loan. It covers their costs for underwriting, verifying your information, and preparing paperwork.
Why it matters: Origination fees are usually 1-8% of the loan amount and are often deducted from your loan proceeds — so you receive less than you borrowed.
Example: You're approved for a $10,000 personal loan with a 5% origination fee. The lender deducts $500 upfront, so you receive $9,500 in your bank account but owe $10,000 plus interest.