Ten Credit Union (TENCU) was founded in 1950 and has grown to serve members across Middle Tennessee with physical branches in Nashville, Cookeville, Bellevue, Rivergate, Cool Springs, Gallatin, and Johnson City. As a federally-insured credit union regulated by the NCUA, TENCU operates as a not-for-profit member-owned institution, meaning members are technically owners rather than customers. The credit union celebrated its 75th annual membership meeting, indicating a stable, long-established organization with deep community roots.
TENCU offers a comprehensive suite of financial products including personal loans (as low as 10.99% APR), auto loans (as low as 5.49% APR), mortgage loans, credit cards (Platinum Visa at 14.15% APR), and deposit products like checking, savings, money market accounts, and share certificates (3.65% APY). Members can access wealth management services through Bethel Coleman, CRPC, student loan products, and insurance services including auto and home insurance. Digital banking is available through online banking, mobile banking, and video banking platforms with 24/7 access.
TENCU distinguishes itself through its membership model, which theoretically provides better rates and lower fees than for-profit banks, and its emphasis on financial education through free Money IQ resources. The credit union maintains multiple physical branches and shared branch/ATM networks, providing members with widespread in-person access. They actively engage members through community initiatives and offer tools like credit score tracking, financial calculators, and a "Switch to TENCU" program for account transfers.
However, as a regional credit union, TENCU's reach is limited to Middle Tennessee, making it inaccessible to non-members in other areas. While rates are competitive, they are not exceptionally low compared to other credit unions or online lenders. The website provides limited detail on membership requirements, eligibility criteria, or specific underwriting standards, which may affect accessibility for some consumers.