Syracuse Cooperative logo

Syracuse Cooperative in Syracuse, NY

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Member-owned credit union serving Syracuse with checking, savings, loans, and financial counseling. NCUA-insured with community-focused lending including immigration loans and homebuyer grants.

Data compiled from public sources

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Syracuse Cooperative Review

Cooperative Federal Credit Union is a not-for-profit, member-owned financial institution based in Syracuse, New York, with routing number 221381935. The credit union operates multiple branches across Syracuse (Erie Boulevard East, South Avenue, Burt Street, and a new location coming to North Salina Street) and emphasizes community investment and financial inclusion as core values. Founded on principles of cooperative banking, the institution serves individuals and small businesses with a stated mission that "all people deserve to thrive." The organization operates under NCUA insurance, providing member deposits with federal protection.

Cooperative Federal offers a comprehensive suite of financial products including share accounts (checking and savings), money market accounts, IRAs, and certificates of deposit. On the lending side, they provide auto loans, personal loans, mortgages, home equity lines of credit, small business loans, and listed products like immigration loans, holiday loans, and emergency small-dollar loans. They also offer credit builder programs, debt consolidation services, and skip-a-pay options. Members can access online banking, make loan payments online, and receive financial counseling from certified counselors with no listed cost.

What distinguishes Cooperative Federal is its explicit focus on underserved populations and community economic development. The credit union offers homebuyer dream grants, financial counseling classes and webinars, youth life skills programs, and has partnered with Inclusiv Business Forward to expand lending to entrepreneurs facing barriers to capital. They provide listed products like immigration loans and operate a small business pitch competition with cash prizes. The institution also maintains community investment certificates and hosts an annual membership meeting with community dinner.

Cooperative Federal is best suited for Syracuse-area residents and small business owners seeking affordable, community-minded banking with financial counseling support. As a credit union, membership is required, which is a standard trade-off for member-owner governance and typically lower fees than traditional banks. The institution's specific focus on immigration loans and homebuyer programs makes it particularly valuable for these underserved markets.

Services & Features

Auto loans
Certificates of deposit
Credit builder loans and club membership
Emergency and holiday loans with skip-a-pay options
Financial counseling and homeownership education
Immigration loans
Individual Retirement Accounts (IRAs)
Money market accounts
Mortgages and home equity lines of credit
Personal loans
Share checking and savings accounts
Small business loans and NYS contractor financing

Feature Checklist

Mobile App
Online Portal
Score Tracking
Credit Education
Personal Advisor
Identity Theft Protection

Pros & Cons

Pros

  • No-cost financial counseling from certified counselors available to members
  • listed immigration loans designed for underserved populations
  • Homebuyer Dream Grants program provides direct financial assistance for home purchases
  • Multiple convenient Syracuse branch locations with extended Saturday hours at main location (10am-1pm)
  • Small business support including SBA-style loans, contractor financing, and pitch competition with cash prizes
  • Credit builder and emergency loan programs specifically designed for low-income members
  • Partnership with Inclusiv Business Forward expands capital access for entrepreneurs facing barriers

Cons

  • Three of four branch locations have limited weekday hours (12pm-5pm or 10am-3pm), limiting accessibility for working members
  • North Salina Street branch permanently closed with replacement location opening date still TBD, creating service gaps
  • Membership requirement restricts access to non-members (standard for credit unions but still a limitation)
  • Limited geographic service area (Syracuse-based only with no indication of wider branch network or shared branching details)
  • Website does not display specific APR ranges, fees, or rate information, requiring direct contact for loan/account pricing

State Consumer Finance Context

This is state-level context for Credit Unions consumers in Syracuse, NY. It does not confirm that Syracuse Cooperative or this specific location is licensed.

State regulator

New York Department of Financial Services

Consumer protection

New York Attorney General Consumer Frauds Bureau

Key state rules to check

  • Payday lending is banned; civil usury cap of 16% and criminal usury cap of 25% make it illegal.
  • The Department of Financial Services actively enforces against online payday lenders targeting NY residents.
  • Licensed lenders under the Banking Law may charge rates agreed upon for certain loan types.

Source: CreditDoc state-law summary and listed public regulator resources. Verify licensing directly with the listed state regulator before relying on a provider.

Frequently Asked Questions

What services does Syracuse Cooperative offer?

Syracuse Cooperative offers 12 services including Share checking and savings accounts, Money market accounts, Individual Retirement Accounts (IRAs), Certificates of deposit, Auto loans, and 7 more.

What profile signals are listed for Syracuse Cooperative?

Syracuse Cooperative has profile signals associated with First-time homebuyers in Syracuse seeking down payment assistance and financial education, Small business owners and entrepreneurs, particularly those facing capital barriers, Immigrants seeking listed lending products and community-focused banking, Low-income Syracuse residents needing credit building, short-term funds, and financial counseling.

What are the strengths and weaknesses of Syracuse Cooperative?

Key strengths: No-cost financial counseling from certified counselors available to members; listed immigration loans designed for underserved populations; Homebuyer Dream Grants program provides direct financial assistance for home purchases. Areas to consider: Three of four branch locations have limited weekday hours (12pm-5pm or 10am-3pm), limiting accessibility for working members; North Salina Street branch permanently closed with replacement location opening date still TBD, creating service gaps.

How does Syracuse Cooperative compare to similar companies?

In the Credit Unions category, comparable providers include Actors Federal Credit Union, Generations United Federal Credit Union, Neighborhood Trust Federal Credit Union. Each company has different strengths, so compare services, pricing, and consumer complaint records before deciding what to do next.

Quick Facts

Founded
1982
Headquarters
Syracuse, NY
BBB Accredited
No
Certifications
NCUA Insured Charter #23865
Visit Syracuse Cooperative

CreditDoc Profile Note

Research Note on Syracuse Cooperative

Cooperative Federal is profile signals for Syracuse-area residents and small business owners seeking affordable, community-focused banking with strong financial counseling and listed programs for underserved populations like first-time homebuyers and immigrants. Membership in the credit union is required to access services, and branch accessibility is somewhat limited due to extended closing hours at most locations and a permanent branch closure still awaiting relocation.

Profile Signals

  • First-time homebuyers in Syracuse seeking down payment assistance and financial education
  • Small business owners and entrepreneurs, particularly those facing capital barriers
  • Immigrants seeking listed lending products and community-focused banking
  • Low-income Syracuse residents needing credit building, short-term funds, and financial counseling
Updated 2026-05-14

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Quick Summary

  • Syracuse Cooperative is listed as a Credit Unions provider in Syracuse, NY on CreditDoc.
  • Use this page to check contact details, location, listed services, review signals, FAQs, and similar providers before deciding what to do next.
  • If you need a loan, account, installment option, credit help, or debt support, start with the fit quiz and compare alternatives before contacting a provider.
  • For broader context, continue into the free Credit Fundamentals course or a relevant financial wellness guide.

Next Steps

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