ProFed Credit Union is a not-for-profit, member-owned credit union headquartered in Fort Wayne, Indiana, operating under NCUA insurance. The organization has established itself as a reported community financial institution serving Adams, Allen, DeKalb, Huntington, LaGrange, Noble, Steuben, Wells, and Whitley counties. Membership is accessible to those who live, work, worship, attend school, volunteer, or regularly conduct business in these counties, with a nominal $5 membership fee.
ProFed offers a comprehensive suite of retail financial products including savings accounts (standard savings, youth savings, club accounts, money market plus savings), certificates of deposit with rate claims to verify (3.50% APY for EZ Saver Certificates at $25 minimum), checking accounts (student, eChecking, simple, and checking plus options), and credit products (personal loans, auto loans, boat and RV loans, home loans, and home equity lines of credit). The credit union provides Visa debit and rewards cards, HSA accounts, IRAs, and features a skip-a-payment program for loan flexibility. Their digital banking platform enables bill pay, check deposit, and account transfers online.
ProFed distinguishes itself through extensive community engagement and financial education. The institution operates 13 branch locations in northeast Indiana and actively promotes financial literacy through free resources for kids, adults, and businesses covering budgeting, investing, and retirement planning. They sponsor community contests, offer referral incentives ($75 for successful referrals), and provide appointment scheduling for in-person or virtual meetings. Their $475 refi program and construction loan offerings address specific homeowner needs, while the Member Auto Center (MAC) program provides preferred dealer access for auto shoppers.
As a credit union, ProFed delivers the typical member-cooperative benefits: lower fees than traditional banks, rate claims to verify, and community-focused service. However, membership eligibility is geographically restricted to nine specific Indiana counties, which limits accessibility. While the website demonstrates strong product breadth and community commitment, actual member reviews, loan approval rates, and comparative rate data are not visible from the website alone. The organization appears to serve its regional market effectively but remains a local institution without national reach.