Patelco Credit Union is a member-owned financial institution operating multiple branches, including the San Jose East location at 1775 Story Road. As a credit union, Patelco serves its members through a cooperative structure rather than as a for-profit bank. The San Jose East branch has been established to serve the local community with convenient access to banking services.
The branch offers comprehensive financial products spanning deposit accounts (checking, savings, money market, certificates, IRAs, HSAs), credit products (credit cards with low-rate and rewards options, personal loans, debt consolidation, secured loans), mortgage services (home purchase, refinance, first-time homebuyer programs, home equity lines of credit), and auto/recreational vehicle loans. Additionally, the branch provides investment advisory services, insurance products, and digital banking through online and mobile platforms. The branch maintains extended hours (10am-6pm weekdays, 10am-2pm Saturdays) and offers onsite parking, ATM access, and free WiFi.
The San Jose East branch distinguishes itself through specialized staffing including a dedicated Branch Manager (Robert Gonzalez), a Home Loan Consultant with 10+ years of mortgage experience fluent in Spanish (Yolanda Ortiz Velazquez, NMLS #1743035), and a Financial Advisor through Patelco Financial Solutions (Mani Budwal, CA Insurance License 0K91624). The branch emphasizes personalized service with appointment booking availability and highlights member education through financial wellness resources. The facility is wheelchair accessible and provides amenities like coffee/tea and member seating.
As a credit union branch rather than a full-service independent lender, Patelco's offerings are limited to what the parent organization provides rather than bespoke or alternative financing. While the branch provides standard banking and lending services, consumers should verify membership eligibility requirements and product availability. The San Jose East location serves as a local access point for a larger credit union network with routing number 321076470.