Orion logo

Orion in Memphis, TN

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Orion Financial is a member-owned federal credit union serving Tennessee, Arkansas, and Mississippi with checking, savings, credit cards, auto loans, and home financing.

Data compiled from public sources

Orion Review

Orion Financial, formerly known as Orion Federal Credit Union, is a not-for-profit, member-owned credit union headquartered in Memphis, Tennessee. The organization recently rebranded to reflect its expanded mission as a comprehensive financial partner for individuals, families, and businesses. As a federally-chartered credit union (NCUA-insured), Orion operates multiple branches across the Memphis area and serves members in Tennessee, Arkansas, and Mississippi.

Orion Financial offers a diverse range of consumer and business financial products. Their consumer services include checking and savings accounts, credit cards with introductory 0% APR offers, auto loans starting at 3.45% APR with 90-day deferred payment options, home loans and HELOCs, and various educational resources on financial literacy. The credit union also provides business banking solutions, positioning itself as a partner for entrepreneurs and business owners alongside individual consumers. All deposit accounts are NCUA-insured, providing standard member protections.

Orion Financial differentiates itself through an emphasis on financial education and member belonging. The organization actively provides educational content on home buying, credit score improvement, savings strategies, and first-time credit card usage. They highlight a "lifelong partner" positioning rather than transactional banking, and their rebrand emphasizes commitment to guiding members through different life stages. The company also offers Spanish-language services at select locations (Germantown and Hacks Cross branches noted as "Se Habla Español").

As a credit union, Orion operates under different regulatory frameworks than traditional banks and prioritizes member value over shareholder profit. However, membership is restricted to residents of Tennessee, Arkansas, and Mississippi, limiting accessibility. The organization's website content shows active updates and accessibility improvements, and they maintain regular member meetings, with their next annual meeting scheduled for March 18, 2026. Like most credit unions, Orion's product offerings and rates are competitive within the regional market but may have limitations compared to national financial institutions.

Services & Features

24/7 ATM access
Accessibility services and accommodations
Auto loans (starting at 3.45% APR with 90-day deferred payments)
Business banking and business loan products
Checking accounts
Credit cards with introductory 0% APR
Financial education and literacy resources
Home Equity Lines of Credit (HELOC)
Home loans and mortgages
Member annual meetings and governance participation
Online banking and bill payment
Savings accounts and share certificates

Feature Checklist

Mobile App
Online Portal
Score Tracking
Credit Education
Personal Advisor
Identity Theft Protection

Pros & Cons

Pros

  • Auto loans with competitive 3.45% APR starting rate and 90-day deferred payment option
  • Credit card with 0% introductory APR for 6 months on purchases and balance transfers, zero annual fee
  • Member-owned, not-for-profit structure returns earnings to members rather than shareholders
  • NCUA insurance protection on all member deposits (equivalent to FDIC for credit unions)
  • Comprehensive financial education resources covering home buying, credit scores, and savings
  • Multiple branch locations across Memphis area with extended Saturday hours and 24/7 ATM access
  • Spanish-language services available at select branch locations

Cons

  • Membership restricted to residents of Tennessee, Arkansas, and Mississippi—cannot serve customers outside service area
  • Credit card APR after introductory period (12.24%-17.99%) is higher than many national card issuers
  • Limited branch network compared to major national banks; primarily Memphis-area focused
  • Website indicates site is still under active accessibility updates, suggesting incomplete digital experience
  • Germantown branch lobby closed, limiting in-person service options at that location

State Consumer Finance Context

This is state-level context for Credit Unions consumers in Memphis, TN. It does not confirm that Orion or this specific location is licensed.

State regulator

Tennessee Department of Financial Institutions

Key state rules to check

  • Payday loans (deferred presentment) capped at $500 with maximum fee of 15% of the advance.
  • Maximum loan term is 31 days.
  • Borrowers limited to two outstanding payday loans at a time.

Source: CreditDoc state-law summary and listed public regulator resources. Verify licensing directly with the listed state regulator before relying on a provider.

Frequently Asked Questions

What services does Orion offer?

Orion offers 12 services including Checking accounts, Savings accounts and share certificates, Credit cards with introductory 0% APR, Auto loans (starting at 3.45% APR with 90-day deferred payments), Home loans and mortgages, and 7 more.

What profile signals are listed for Orion?

Orion has profile signals associated with Tennessee, Arkansas, and Mississippi residents seeking auto financing with low rates and flexible payment terms, First-time credit card users in the credit union's service area wanting introductory 0% APR, Individuals and families looking for a member-focused financial institution with educational support, Small business owners in the Memphis area needing comprehensive business banking and credit union membership benefits.

What are the strengths and weaknesses of Orion?

Key strengths: Auto loans with competitive 3.45% APR starting rate and 90-day deferred payment option; Credit card with 0% introductory APR for 6 months on purchases and balance transfers, zero annual fee; Member-owned, not-for-profit structure returns earnings to members rather than shareholders. Areas to consider: Membership restricted to residents of Tennessee, Arkansas, and Mississippi—cannot serve customers outside service area; Credit card APR after introductory period (12.24%-17.99%) is higher than many national card issuers.

How does Orion compare to similar companies?

In the Credit Unions category, comparable providers include FedTrust Federal Credit Union, Kennedy VA Employees FCU, Life Credit Union powered by Fortera. Each company has different strengths, so compare services, pricing, and consumer complaint records before deciding what to do next.

Quick Facts

Founded
1957
Headquarters
Memphis, TN
BBB Accredited
No
Certifications
NCUA Insured Charter #24831
Visit Orion

CreditDoc Profile Note

Research Note on Orion

Orion Financial is profile signals for residents of Tennessee, Arkansas, and Mississippi seeking member-owned credit union benefits with competitive auto and mortgage financing, particularly those valuing financial education and community engagement. The primary caveat is geographic restriction—membership requires residency in the service area, and the organization cannot serve customers outside these three states, making it unsuitable for those outside this region.

Profile Signals

  • Tennessee, Arkansas, and Mississippi residents seeking auto financing with low rates and flexible payment terms
  • First-time credit card users in the credit union's service area wanting introductory 0% APR
  • Individuals and families looking for a member-focused financial institution with educational support
  • Small business owners in the Memphis area needing comprehensive business banking and credit union membership benefits
Updated 2026-05-14

Similar Companies

FedTrust Federal Credit Union logo

FedTrust Federal Credit Union

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5.0/5

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Kennedy VA Employees FCU logo

Kennedy VA Employees FCU

Kennedy VA Employees FCU is a federal credit union serving employees of the Memphis Kennedy Veterans Administration Medical Center and their immediate family members, offering checking, savings, loans, and credit cards.

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Life Credit Union powered by Fortera logo

Life Credit Union powered by Fortera

Life Credit Union, now part of Fortera, is a federally insured credit union offering checking, savings, loans, and credit cards across Tennessee and Kentucky with multiple branch locations.

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Quick Summary

  • Orion is listed as a Credit Unions provider in Memphis, TN on CreditDoc.
  • Use this page to check contact details, location, listed services, review signals, FAQs, and similar providers before deciding what to do next.
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