OrderExpress Inc. was founded in 1993 as a proudly Mexican company operating under U.S. laws and statutes. The company was born from recognizing a significant market opportunity to serve Latino immigrants, with the first branch opening in Chicago, Illinois. Since its inception, OrderExpress has grown to operate in 25 states with more than 70 branches, maintaining its core mission of providing essential financial services to underserved communities.
OrderExpress primarily offers check cashing services but has diversified its service portfolio significantly. Current offerings include money transfers, money orders, bill payment, currency exchange, phone top-ups, plane ticket sales, Bitcoin ATM kiosks, courier services, vehicle renewal and plate services, and a loyalty program. The company provides both English and Spanish language support across its website and operations, reflecting its core customer demographic.
The company distinguishes itself through its community-focused approach and extended operating hours. Most locations operate 9 AM to 8 PM Monday through Saturday, and 9 AM to 4 PM on Sunday, providing accessibility beyond traditional banking hours. Customer reviews on Google consistently highlight friendly staff, quick service, and positive experiences, with the Milwaukee location rated 4.8 stars. The company maintains multiple phone lines (1-888-666-1602, 1-312-235-5200) for customer support, suggesting established operations infrastructure.
As a check-cashing focused business, OrderExpress serves a practical but limited market segment. The company does not offer credit products, lending, or traditional banking services. While the service diversity and community focus are strengths, customers should understand that check cashing and money transfer services typically come with fees that are not disclosed on the website. The company's regulatory status across 25 states indicates legitimate compliance, but detailed fee structures and regulatory information would be necessary for complete transparency.