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Order Express is a multi-service financial company specializing in check cashing, money transfers, and bill payments across 25 states with 70+ branches.
Data compiled from public sources
Order Express Inc. was founded in 1993 as a proudly Mexican company operating under US laws and statutes. The company was born to serve Latino immigrant communities, with its first branch established in Chicago, Illinois. Since then, it has grown to become a regulated entity operating in 25 states with over 70 company-owned branches and authorized agents as of January 2021.
The company's core service is money transfer, offered quickly and safely with Spanish-language support. Beyond remittances, Order Express offers check cashing, money orders, bill payment services, currency exchange, phone top-ups, bus passes, title loans, plane ticket sales, courier services, vehicle services, and Bitcoin ATM kiosks. Their service portfolio reflects a deliberate strategy to meet the comprehensive financial needs of underbanked immigrant communities.
Order Express distinguishes itself through bilingual service (English/Spanish), extended operating hours (9 AM to 7:30 PM on Fridays), high customer satisfaction ratings (4.9 stars on Google), and a loyalty program. The company operates a physical branch network rather than purely digital channels, enabling in-person transactions for customers who prefer face-to-face service. Staff reviews emphasize friendliness and helpfulness.
As a check-cashing and money services company, Order Express fills gaps for unbanked and underbanked populations but does not offer traditional banking products like savings accounts or credit products. Customers should be aware that specific fee structures are not disclosed on the website, and the company's primary positioning is as a money services provider rather than a credit-building or lending institution.
This is state-level context for Check Cashing & Money Services consumers in Phoenix, AZ. It does not confirm that Order Express - Phoenix Van Buren Check Cashing or this specific location is licensed.
State regulator
Arizona Department of Insurance and Financial Institutions
Consumer protection
Short-term lending status: Banned
General rate context: 36% APR cap on consumer loans; payday lending banned since 2010
Arizona banned payday lending in 2010, providing strong consumer protections against high-cost short-term loans. Consumer loans are capped at 36% APR under state law. Residents can file complaints with the Department of Insurance and Financial Institutions or the Attorney General's Consumer Protection Division.
Source: CreditDoc state-law summary and listed public regulator resources. Verify licensing directly with the listed state regulator before relying on a provider.
Order Express - Phoenix Van Buren Check Cashing offers 12 services including Check cashing, Money transfer (domestic and international remittances), Money orders, Bill payment services, Currency exchange, and 7 more.
Order Express - Phoenix Van Buren Check Cashing has profile signals associated with Unbanked and underbanked Spanish-speaking immigrants needing check cashing and money transfer services, Customers requiring multiple financial services (check cashing, bill payment, currency exchange) at a single physical location, Individuals seeking bilingual customer service and evening/weekend financial service access.
Key strengths: Operates 70+ branches across 25 states with physical locations for in-person service; Bilingual (English/Spanish) customer service aligned with target demographic; Extended operating hours including Friday evenings (until 7:30 PM) and Sunday service. Areas to consider: Website does not disclose check cashing fees, money transfer rates, or other service costs; No online check cashing or digital-first services mentioned; primarily branch-dependent.
In the Check Cashing & Money Services category, comparable providers include ACE Cash Express, Amigo Check Cashing, Ria Money Transfer - Universal Check Cashing. Each company has different strengths, so compare services, pricing, and consumer complaint records before deciding what to do next.
CreditDoc Profile Note
Order Express is best suited for unbanked and underbanked populations, particularly Spanish-speaking immigrants, who need reliable check cashing, money transfer, and bill payment services with multilingual support and physical branch accessibility. The main caveat is that fee structures are not listed on their website, and this is a transaction-focused service provider rather than a credit-building or lending institution.
760 N Country Club Dr in Mesa, AZ, this ACE Cash Express provides check-cashing and cash advance services.
Profile signals: Unbanked or underbanked consumers needing immediate access to cash through check cashing, Individuals requiring money transfer or bill payment services without traditional bank accounts
MoneyGram location at Amigo Check Cashing offering check cashing, money transfers, and cash services in Avondale, AZ with extended daily hours.
Profile signals: Consumers needing after-hours check cashing on weekends or evenings, Individuals requiring quick money transfers without a bank account
Ria Money Transfer is a global remittance provider offering international money transfers to 190+ countries through 600,000+ locations, with online, mobile app, in-person, and WhatsApp sending options.
Profile signals: Immigrants and migrant workers sending regular remittances to family in Latin America, Africa, Asia, and Europe, International business professionals needing to move funds across borders quickly and reliably
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