Order Express Inc. was founded in 1993 as a Mexican-owned company operating under U.S. laws and regulations. The company established its first branch in Chicago, Illinois, targeting the Latino immigrant community with culturally responsive financial services. Since its inception, Order Express has expanded to become a regulated financial services provider operating in 25 states with over 70 company-owned branches and authorized agents as of January 2021.
The Los Angeles Figueroa St location offers a comprehensive suite of financial services including check cashing, money transfers, money orders, bill payments, currency exchange, plane ticket sales, phone top-ups, bus passes, Bitcoin ATM access, and vehicle-related services such as renewals and plates. The company positions itself as a quick-service alternative to traditional banking, emphasizing speed and accessibility. The location operates extended hours (9 AM-7 PM weekdays, 9 AM-6 PM Saturday, 10 AM-5 PM Sunday) to serve working customers.
Order Express distinguishes itself through bilingual service (English and Spanish), a loyalty program, multi-service offerings under one roof, and a focus on underserved immigrant communities. The company has integrated modern services like Bitcoin ATM kiosks and courier services alongside traditional check-cashing operations. The Figueroa St branch holds a 3.8-star Google rating with customer testimonials highlighting service quality and kindness.
As a check-cashing and financial services center, Order Express functions primarily as a transaction processor rather than a credit provider. Customers should note that specific fee structures, check-cashing limits, and rates for services like currency exchange and money transfer are not disclosed on the website. The company's strength lies in convenience and accessibility for unbanked and underbanked populations, though comparison shopping for rates and fees across competitors remains advisable.