New South Credit Union logo

New South Credit Union in Knoxville, TN

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New South Credit Union is a member-owned financial cooperative offering auto loans, signature loans, and deposit accounts with competitive rates and multiple branch locations.

Data compiled from public sources

New South Credit Union Review

New South Credit Union is a member-owned, not-for-profit financial institution that operates as a federally insured credit union. The organization serves members across multiple locations, including a main office and branches in Blaine and Maynardville, with customer service available by phone and email. Credit unions like New South operate on the cooperative principle where members are partial owners, distinguishing them from for-profit banks.

New South Credit Union offers a range of financial products including auto loans (new and used vehicles) with rates as low as 4.99% APR, signature loans starting at 6.99% APR, and standard deposit services. Members can access online and mobile banking platforms for account management, set up account alerts via email or text, and enroll in e-statements. The credit union maintains multiple service channels including lobby access, drive-through service, and digital banking options to serve member needs.

The organization distinguishes itself through flexible service hours, with drive-through access beginning at 8:30 AM on most days and lobby access starting at 9 AM, plus extended Wednesday morning openings at 10 AM for both channels. Members benefit from the cooperative structure, meaning they share in profits through rate claims to verify rather than supporting shareholder returns. The credit union emphasizes accessibility through various contact methods and digital convenience features.

The available information is somewhat limited to basic service offerings and contact details. Specific details about membership requirements, full product ranges, fee structures, and additional services beyond the featured loan products are not evident from the provided website content. The organization appears to serve a defined regional market rather than offering nationwide service.

Services & Features

Account alerts via email and text message
Deposit and share accounts
Drive-through service (opens 8:30 AM weekdays, 10 AM Wednesdays)
E-statements with free digital enrollment
Email customer support
In-person lobby service (opens 9 AM weekdays, 10 AM Wednesdays)
Mobile banking application (iOS and Android)
New and used auto loans (4.99% APR starting rate)
Online banking platform with login and password reset
Payment processing
Phone customer service (main office, Blaine, Maynardville branches)
Signature personal loans (6.99% APR starting rate)

Feature Checklist

Mobile App
Online Portal
Score Tracking
Credit Education
Personal Advisor
Identity Theft Protection

Pros & Cons

Pros

  • Competitive auto loan rates starting at 4.99% APR for new and used vehicles
  • Low signature loan rates beginning at 6.99% APR for personal borrowing needs
  • Multiple service channels including online banking, mobile app, and in-person branches
  • Extended drive-through hours (8:30 AM openings) for member convenience
  • Account alert system with email and text notification options
  • Free e-statement enrollment option for paperless, environmentally friendly banking
  • Member-owned cooperative structure with potential for better rates than for-profit banks

Cons

  • Limited geographic service area with only three mentioned locations (main office, Blaine, Maynardville)
  • Website provides minimal information about membership eligibility, account fees, or complete product offerings
  • No information available regarding customer service responsiveness, member satisfaction, or complaint resolution processes
  • Limited details on savings account rates, CD offerings, or other deposit products beyond basic mentions
  • Rates shown are promotional minimums and actual approval rates may vary based on creditworthiness

State Consumer Finance Context

This is state-level context for Credit Unions consumers in Knoxville, TN. It does not confirm that New South Credit Union or this specific location is licensed.

State regulator

Tennessee Department of Financial Institutions

Key state rules to check

  • Payday loans (deferred presentment) capped at $500 with maximum fee of 15% of the advance.
  • Maximum loan term is 31 days.
  • Borrowers limited to two outstanding payday loans at a time.

Source: CreditDoc state-law summary and listed public regulator resources. Verify licensing directly with the listed state regulator before relying on a provider.

Frequently Asked Questions

What services does New South Credit Union offer?

New South Credit Union offers 12 services including New and used auto loans (4.99% APR starting rate), Signature personal loans (6.99% APR starting rate), Online banking platform with login and password reset, Mobile banking application (iOS and Android), Account alerts via email and text message, and 7 more.

What profile signals are listed for New South Credit Union?

New South Credit Union has profile signals associated with Regional members in Blaine and Maynardville areas seeking competitive auto and personal loans, Borrowers with good credit looking for below-market loan rates from a member-owned institution, Individuals preferring drive-through banking convenience with extended early morning hours.

What are the strengths and weaknesses of New South Credit Union?

Key strengths: Competitive auto loan rates starting at 4.99% APR for new and used vehicles; Low signature loan rates beginning at 6.99% APR for personal borrowing needs; Multiple service channels including online banking, mobile app, and in-person branches. Areas to consider: Limited geographic service area with only three mentioned locations (main office, Blaine, Maynardville); Website provides minimal information about membership eligibility, account fees, or complete product offerings.

How does New South Credit Union compare to similar companies?

In the Credit Unions category, comparable providers include FedTrust Federal Credit Union, Kennedy VA Employees FCU, Life Credit Union powered by Fortera. Each company has different strengths, so compare services, pricing, and consumer complaint records before deciding what to do next.

Quick Facts

Founded
1952
Headquarters
Knoxville, TN
BBB Accredited
No
Certifications
NCUA Insured Charter #60645
Visit New South Credit Union

CreditDoc Profile Note

Research Note on New South Credit Union

New South Credit Union is profile signals for members in its service territory (Blaine/Maynardville areas) who want competitive loan rates from a member-owned institution and value drive-through convenience. The main caveat is that the credit union's geographic footprint appears limited, and the website provides insufficient detail about membership requirements, full product offerings, and fee structures to make comprehensive lending comparisons.

Profile Signals

  • Regional members in Blaine and Maynardville areas seeking competitive auto and personal loans
  • Borrowers with good credit looking for below-market loan rates from a member-owned institution
  • Individuals preferring drive-through banking convenience with extended early morning hours
Updated 2026-05-14

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Kennedy VA Employees FCU

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Life Credit Union powered by Fortera logo

Life Credit Union powered by Fortera

Life Credit Union, now part of Fortera, is a federally insured credit union offering checking, savings, loans, and credit cards across Tennessee and Kentucky with multiple branch locations.

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Quick Summary

  • New South Credit Union is listed as a Credit Unions provider in Knoxville, TN on CreditDoc.
  • Use this page to check contact details, location, listed services, review signals, FAQs, and similar providers before deciding what to do next.
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