New Horizons Credit Union operates as a not-for-profit, member-owned financial institution serving consumers seeking an alternative to traditional banks. The organization provides comprehensive retail financial services including deposit accounts, lending products, and payment solutions through both physical locations and digital channels. Their product lineup spans membership accounts (checking and savings), investment products (IRAs, HSAs, CDs, money market accounts), and various loan types including auto, mortgage, home equity, student, and personal loans, along with a VISA credit card offering.
The credit union differentiates itself through membership-based access, competitive lending rates marketed as "the lowest available," and innovative products like their Rising CD promotion that increases rates when the Federal Reserve raises rates. Members benefit from online and mobile banking capabilities, mobile deposit capture, bill pay, and a mobile wallet feature. The institution maintains a physical presence with multiple locations and provides educational resources through their Financial Wellness Center covering topics like credit scores and identity theft protection.
" As a credit union, the organization is governed by member interests rather than shareholder profits, which typically translates to lower fees and rates favorable to members.