Neighborhood Housing Services of NYC logo

Neighborhood Housing Services of NYC in New York, NY

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NHSNYC is a HUD-approved nonprofit housing counselor and CDFI offering free to low-cost homeownership education, lending, and financial counseling in New York City.

Data compiled from public sources

Neighborhood Housing Services of NYC Review

Neighborhood Housing Services of NYC (NHSNYC) is a federally certified Community Development Financial Institution (CDFI) and HUD-approved Housing Counseling Agency operating in New York City since its founding. The organization is a chartered member of NeighborWorks America, a national network of community development nonprofits. NHSNYC bridges gaps in access to homeownership and housing stability for New Yorkers who face barriers to traditional financing and education.

NHSYNC provides three primary service pillars: Homeownership Services (education and counseling), Lending Services (mortgages, home repair loans, and grants), and Assistance Programs (administered city-wide programs). Homeownership services include free Homebuyer Orientation Seminars, affordable one-on-one counseling ($80 per session) with certified counselors for credit analysis and affordability assessment, and comprehensive home-buyer education courses. The lending division originates mortgages and facilitates loans and grants for home purchase, repair, and maintenance. They also operate Property Management Services and offer training in landlord management, tenant services, estate planning, and financial empowerment.

What distinguishes NHSNYC is its dual function as both a nonprofit housing counselor and a CDFI lender, allowing them to guide clients through education and directly finance their mortgages and repairs. Their HUD certification and NeighborWorks affiliation provide credibility and alignment with federal housing standards. The organization offers bilingual services (Spanish-language events documented on their calendar) and free introductory counseling, reducing barriers to entry for underserved populations.

However, NHSNYC's lending and grant programs appear to have eligibility requirements not fully detailed on their website, and most substantive services (one-on-one counseling, educational courses, lending) require active participation and application. The organization is geographically limited to New York City. Their website emphasizes education and counseling availability but provides limited detail on current mortgage rates, loan terms, or grant award amounts.

Services & Features

Estate planning education and seminars
Financial empowerment and credit improvement counseling
Foreclosure prevention counseling and assistance
Free Homebuyer Orientation Seminars (introductory one-hour sessions)
Home repair loans and grants
Home-Buyer Education Courses (multi-hour comprehensive training)
Insurance and resiliency education
Landlord training and certification programs
Mortgage origination and facilitation services
One-on-one Homeownership & Financial Management Counseling ($80 per session)
Property management services and consulting
Tenant services and support

Feature Checklist

Mobile App
Online Portal
Score Tracking
Credit Education
Personal Advisor
Identity Theft Protection

Pros & Cons

Pros

  • HUD-approved Housing Counseling Agency with federal CDFI certification, ensuring compliance with housing standards
  • Free Homebuyer Orientation Seminars (one-hour introductory sessions with no listed cost)
  • Affordable one-on-one counseling at $80 per session with certified homeownership counselors
  • Dual lending and counseling model: same organization can educate clients and originate mortgages
  • Comprehensive services spanning pre-purchase education, lending, home repair assistance, and property management
  • Bilingual programming (Spanish-language homebuyer orientation and financial counseling documented)
  • Chartered member of NeighborWorks America, a nationally recognized network of community development organizations

Cons

  • Geographically limited to New York City only
  • Website does not disclose current mortgage rates, terms, APRs, or loan amounts available
  • Grant and loan eligibility requirements not clearly specified on website; unclear who qualifies
  • Most services beyond free orientation require paid counseling sessions or course enrollment
  • Limited transparency on approval timelines, processing times, or success rates for lending applications

Consumer Complaint Record

Neighborhood Housing Services of NYC received 9 consumer complaints in the past 12 months. 0.0% received a timely response.

9

Complaints (12 months)

0.0%

Resolved with relief

Stable

Complaint trend

Most Common Complaint Categories

Incorrect information on your report
100.0%

Source: Consumer Financial Protection Bureau

State Consumer Finance Context

This is state-level context for Free Help consumers in New York, NY. It does not confirm that Neighborhood Housing Services of NYC or this specific location is licensed.

State regulator

New York Department of Financial Services

Key state rules to check

  • Payday lending is banned; civil usury cap of 16% and criminal usury cap of 25% make it illegal.
  • The Department of Financial Services actively enforces against online payday lenders targeting NY residents.
  • Licensed lenders under the Banking Law may charge rates agreed upon for certain loan types.

Source: CreditDoc state-law summary and listed public regulator resources. Verify licensing directly with the listed state regulator before relying on a provider.

Frequently Asked Questions

What services does Neighborhood Housing Services of NYC offer?

Neighborhood Housing Services of NYC offers 12 services including Free Homebuyer Orientation Seminars (introductory one-hour sessions), One-on-one Homeownership & Financial Management Counseling ($80 per session), Home-Buyer Education Courses (multi-hour comprehensive training), Mortgage origination and facilitation services, Home repair loans and grants, and 7 more.

What profile signals are listed for Neighborhood Housing Services of NYC?

Neighborhood Housing Services of NYC has profile signals associated with First-time homebuyers in New York City seeking affordable education and guidance before purchasing, NYC homeowners needing repairs but lacking traditional financing or credit access, Low-to-moderate income New Yorkers seeking HUD-certified, nonprofit housing counseling, Property owners and landlords seeking training in equitable property management.

What are the strengths and weaknesses of Neighborhood Housing Services of NYC?

Key strengths: HUD-approved Housing Counseling Agency with federal CDFI certification, ensuring compliance with housing standards; Free Homebuyer Orientation Seminars (one-hour introductory sessions with no listed cost); Affordable one-on-one counseling at $80 per session with certified homeownership counselors. Areas to consider: Geographically limited to New York City only; Website does not disclose current mortgage rates, terms, APRs, or loan amounts available.

How does Neighborhood Housing Services of NYC compare to similar companies?

In the Free Help category, comparable providers include Approved Credit Consulting, Center for NYC Neighborhoods, New Economy Project. Each company has different strengths, so compare services, pricing, and consumer complaint records before deciding what to do next.

Quick Facts

Headquarters
and walk to second elevator bank, 306 West 37th Street 11th Floor Enter at, 307 W 36th St., New York, NY 10018
BBB Accredited
No
Visit Neighborhood Housing Services of NYC

CreditDoc Profile Note

Research Note on Neighborhood Housing Services of NYC

NHSNYC is profile signals for first-time homebuyers and homeowners in New York City who need affordable, nonprofit-certified housing counseling and potentially financing. The main caveat is that while free orientation is available, accessing substantive lending and counseling requires paid sessions and meeting undisclosed eligibility criteria, and the organization operates exclusively in NYC.

Profile Signals

  • First-time homebuyers in New York City seeking affordable education and guidance before purchasing
  • NYC homeowners needing repairs but lacking traditional financing or credit access
  • Low-to-moderate income New Yorkers seeking HUD-certified, nonprofit housing counseling
  • Property owners and landlords seeking training in equitable property management
Updated 2026-05-08

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Quick Summary

  • Neighborhood Housing Services of NYC is listed as a Free Help provider in New York, NY on CreditDoc.
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