NACA Detroit Office logo

NACA Detroit Office in Detroit, MI

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NACA is a national non-profit housing service organization with 40+ offices providing free homeownership counseling, mortgage assistance, and affordable lending programs.

Data compiled from public sources

NACA Detroit Office Review

NACA (Neighborhood Assistance Corporation of America) is the largest housing service organization in the United States, headquartered in Boston, Massachusetts. With over 40 locations nationwide, including a Detroit office in Highland Park, Michigan, NACA operates as a non-profit dedicated to expanding homeownership access and providing comprehensive housing-related services to underserved communities. NACA offers free homeownership counseling, mortgage origination services, and educational programs to help consumers achieve homeownership goals.

The organization provides member access to a member portal for document uploads, status tracking, and file management. NACA also coordinates "Achieve The Dream" multi-day events in various cities (Hartford, Little Rock, Milwaukee, Fort Myers) where members can receive intensive guidance and support. The organization maintains licensed mortgage brokers in multiple states and works with a network of lenders, servicers, investors, and real estate professionals.

NACA distinguishes itself through its non-profit structure, scale (40+ offices), and integration of volunteer opportunities (NACtivist program) alongside professional counseling services. The organization is listed about its licensed status in individual states and maintains a robust vendor partner network. The Detroit office is located at 12380 Woodward Ave, Suite 145 in Highland Park with direct contact at 281-204-6222.

As a non-profit, NACA's primary strength is free counseling and advocacy-focused homeownership assistance. The organization's dual role as both a counselor and mortgage originator should be transparently disclosed to consumers regarding potential conflicts of interest.

Services & Features

Free homeownership counseling and education
General inquiry support via phone (425-602-6222)
Home inspector and settlement agent coordination
Licensed mortgage brokerage services (Michigan license #0016156)
Member file portal with document upload and status tracking
Member portal login for accessing housing application files
Mortgage origination and lending services
Multi-day intensive "Achieve The Dream" educational events
Real estate professional referrals and partnerships
Volunteer opportunities and community advocacy (NACtivist program)

Feature Checklist

Mobile App
Online Portal
Score Tracking
Credit Education
Personal Advisor
Identity Theft Protection

Pros & Cons

Pros

  • Non-profit status ensures free counseling without profit motive
  • 40+ offices nationwide provides geographic accessibility including Detroit
  • Licensed mortgage broker in Michigan (MI Mtg Broker #0016156) indicates regulatory compliance
  • Member portal allows self-service document management and status tracking
  • Multi-day "Achieve The Dream" events provide intensive in-person support
  • Volunteer opportunities (NACtivist program) foster community engagement
  • Established network with lenders, servicers, and real estate professionals

Cons

  • Website does not specify eligibility requirements or service area limitations for Detroit office
  • No information provided about counselor certifications, wait times, or service turnaround
  • Dual role as both counselor and mortgage originator creates potential conflict-of-interest concerns
  • Limited transparency about mortgage product terms, rates, or fees on the offices page
  • No client reviews, testimonials, or success metrics visible on provided content

State Consumer Finance Context

This is state-level context for Free Help consumers in Detroit, MI. It does not confirm that NACA Detroit Office or this specific location is licensed.

State regulator

Michigan Department of Insurance and Financial Services

Key state rules to check

  • Payday loans (deferred presentment) capped at $600 with tiered fees: 15% first $100, 14% on $100-$200, 13% on $200-$300, etc.
  • Maximum loan term is 31 days; rollovers prohibited.
  • Borrowers limited to one payday loan at a time.

Source: CreditDoc state-law summary and listed public regulator resources. Verify licensing directly with the listed state regulator before relying on a provider.

Frequently Asked Questions

What services does NACA Detroit Office offer?

NACA Detroit Office offers 10 services including Free homeownership counseling and education, Mortgage origination and lending services, Member file portal with document upload and status tracking, Multi-day intensive "Achieve The Dream" educational events, Licensed mortgage brokerage services (Michigan license #0016156), and 5 more.

What profile signals are listed for NACA Detroit Office?

NACA Detroit Office has profile signals associated with First-time homebuyers seeking free non-profit counseling in the Detroit area, Consumers interested in affordable mortgage products through a community-focused organization, Individuals wanting volunteer involvement in housing advocacy through the NACtivist program.

What are the strengths and weaknesses of NACA Detroit Office?

Key strengths: Non-profit status ensures free counseling without profit motive; 40+ offices nationwide provides geographic accessibility including Detroit; Licensed mortgage broker in Michigan (MI Mtg Broker #0016156) indicates regulatory compliance. Areas to consider: Website does not specify eligibility requirements or service area limitations for Detroit office; No information provided about counselor certifications, wait times, or service turnaround.

How does NACA Detroit Office compare to similar companies?

In the Free Help category, comparable providers include American Debt Counseling, American Debt Counseling of MI, Credit Literacy. Each company has different strengths, so compare services, pricing, and consumer complaint records before deciding what to do next.

Quick Facts

Headquarters
12380 Woodward Ave Suite 145, Detroit, MI 48203
BBB Accredited
No
Visit NACA Detroit Office

CreditDoc Profile Note

Research Note on NACA Detroit Office

NACA Detroit is profile signals for first-time homebuyers and underserved communities seeking free non-profit counseling and potentially affordable mortgage products. The main caveat is that the organization simultaneously operates as both a counselor and mortgage originator, and the website does not transparently disclose eligibility requirements, service areas, counselor qualifications, or mortgage product terms.

Profile Signals

  • First-time homebuyers seeking free non-profit counseling in the Detroit area
  • Consumers interested in affordable mortgage products through a community-focused organization
  • Individuals wanting volunteer involvement in housing advocacy through the NACtivist program
Updated 2026-05-08

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Quick Summary

  • NACA Detroit Office is listed as a Free Help provider in Detroit, MI on CreditDoc.
  • Use this page to check contact details, location, listed services, review signals, FAQs, and similar providers before deciding what to do next.
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