Mr. Payroll was established in 1988 in Amarillo, Texas, as a response to consumers who lacked access to traditional banking services. The company created a straightforward solution: low-cost, hassle-free check cashing on payday. In 1989, Mr. Payroll opened its first test model inside a convenience store, proving the viability of the compact 48-square-foot format. This success led to franchise expansion across the southwestern United States, and the company has been part of the Cash America family of companies since 1994.
Today, Mr. Payroll operates through approximately 41 franchisees managing 84 locations across the country. As of March 31, 2015, the company offers check cashing, bill payments, money orders, money transfers, and prepaid debit card services. The franchise model allows Mr. Payroll to embed financial services in retail environments—convenience stores, gas stations, and neighborhood service centers—making access convenient for consumers without traditional bank accounts. Service availability varies by location.
Mr. Payroll distinguishes itself through its franchise philosophy of "You are in business for yourself, not by yourself," emphasizing close collaboration with franchise owners and operators. The company has been recognized as a TOP 500 Franchisee by Entrepreneur magazine from 2010 to 2013. Mr. Payroll maintains membership in the National Association of Convenience Stores (NACS), Financial Service Centers of America, Inc., and the International Franchise Association, signaling alignment with industry standards.
As a non-bank financial services provider, Mr. Payroll fills a genuine gap for unbanked and underbanked consumers. However, check-cashing services typically carry transaction fees that exceed what traditional banks charge. The franchise model means service quality and availability depend on individual franchise operators, creating inconsistency across locations. Additionally, as an affiliate of Cash America International (a major pawn and payday lender), Mr. Payroll operates within a broader financial services ecosystem focused on alternative lending rather than helping consumers transition to mainstream banking.