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MoneyGram in San Jose, CA

2.3/5

San Jose, CA's 777 Story Rd MoneyGram location offers convenient check cashing and money transfer services with extended hours.

Data compiled from public sources · Rating from CreditDoc methodology

MoneyGram Review

The MoneyGram at 777 Story Rd in San Jose, CA is a standalone check-cashing location serving the local community. Operating Monday through Saturday from 8AM to 8PM and Sundays 10AM to 6PM, this San Jose branch provides convenient access to money transfer and bill payment services. The accessible storefront makes it easy for San Jose residents to handle financial transactions during extended business hours.

This San Jose MoneyGram location specializes in check cashing, money transfers, bill payments, and prepaid card services. Contact the 777 Story Rd location at +1 408-885-1142 for specific service details or to confirm current offerings. The knowledgeable staff can assist with wire transfers, currency exchange, and other money services.

When visiting the 777 Story Rd MoneyGram in San Jose, CA, bring a valid government-issued ID for check cashing or transfers. Whether you need to cash a paycheck, send money to family, or pay bills, this San Jose location provides reliable service for residents throughout the area.

Services & Features

Bill payment processing
Cash access points through extensive retail network
Check cashing services (through select partner locations)
Domestic money transfers between U.S. locations
In-store cash pickup for received money transfers
International money transfers to recipient countries
Location search and finder tool by address or ZIP code
Money order services
Online money transfer initiation with in-person completion
Real-time transfer tracking and management

Feature Checklist

Mobile App
Online Portal
Score Tracking
Credit Education
Personal Advisor
Identity Theft Protection

Pros & Cons

Pros

  • 39+ locations across San Jose providing convenient neighborhood access to money transfer services
  • Extended operating hours through partner locations, with many open until 9-11 PM including weekends
  • Omnichannel capability allowing customers to initiate transfers online and complete them in-person at retail locations
  • Diverse partner network including major retailers (CVS/Longs), supermarkets, and specialized financial service shops
  • Searchable location database by address, city, state, or ZIP code for finding nearest service point
  • Both domestic and international money transfer capabilities through single network
  • No requirement for bank account or credit history to send or receive money

Cons

  • Transaction fees charged on all money transfers with no pricing displayed on website—customers must contact individual locations
  • Service quality inconsistent across partner locations since MoneyGram operates through third-party retailers rather than company-owned branches
  • Limited transparency on foreign exchange rates, delivery speeds, and transfer limits on consumer-facing website
  • Dependent on partner retail hours and policies, creating potential service gaps or location closures
  • No dedicated customer support center mentioned; support routed through (800) 746-7287 general line and individual partner locations

Rating Breakdown

Value
2.0
Effectiveness
1.5
Customer Service
2.2
Transparency
2.0
Ease of Use
3.9

Frequently Asked Questions

Is MoneyGram legitimate?

Yes. MoneyGram is a registered company, headquartered in 777 Story Rd, San Jose, CA 95122.

Quick Facts

Headquarters
777 Story Rd, San Jose, CA 95122
BBB Accredited
No
Starting Price
Contact provider
Setup Fee
None
Money-Back Guarantee
No
Visit MoneyGram

CreditDoc Diagnosis

Doctor's Verdict on MoneyGram

MoneyGram is best for unbanked consumers and immigrants needing accessible money transfers outside traditional banking hours through neighborhood retail locations. The main caveat is that all pricing and service terms are non-transparent on the website, requiring direct contact with individual partner locations, and service quality depends entirely on the specific retailer operating the MoneyGram terminal.

Best For

  • Unbanked and underbanked consumers without traditional bank accounts who need domestic or international money transfers
  • Immigrants and migrant workers sending money to family internationally or across the United States
  • Consumers in underserved neighborhoods lacking traditional banking infrastructure who need accessible check cashing or bill payment services
  • Users preferring extended retail hours and neighborhood convenience over bank branch locations
Updated 2026-04-29

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