U
USA Check Center (formerly Check Center)
Contact
BBB:
Part of the MoneyGram chain · locations
MoneyGram in Austin, TX
Austin, TX MoneyGram location at 500 N Congress Ave offers 24-hour check cashing and money services.
Data compiled from public sources · Rating from CreditDoc methodology
MoneyGram Review
The MoneyGram at 500 N Congress Ave in Austin, TX is a standalone check-cashing location open 24 hours every day of the week. Located in central Austin, this branch provides convenient access to financial services for downtown Austin residents and visitors throughout the day and night.
This Austin MoneyGram location offers check cashing, money transfers, bill payment services, and prepaid cards. You can reach this branch at +1 800-746-7287 for specific questions about service availability or requirements. The staff can help with wire transfers, money orders, and other financial services suited to your needs.
For Austin residents needing quick financial services at any hour, this MoneyGram is ideal—especially since it operates 24/7. Bring a valid government-issued photo ID for check cashing and most services. MoneyGram's 24-hour availability makes it especially useful for late-night banking needs.
Services & Features
Bill payment processing
Check cashing at agent locations
Domestic money transfers within the United States
In-person transaction completion at physical locations
International money remittances to recipients outside the US
Mobile or web account management for tracking transfers
Money orders issuance
Multi-currency support for international recipients
Online transfer initiation through website
Wire transfer services
Feature Checklist
Mobile App
Online Portal
Score Tracking
Credit Education
Personal Advisor
Identity Theft Protection
Pros & Cons
Pros
- Extensive Austin network with 77 documented locations providing neighborhood-level access
- Extended operating hours at most locations (many open until 11:59 PM) accommodating working schedules
- Hybrid service model allowing transfers online or in-person at physical locations
- Partnerships with convenient retail locations (CVS, convenience stores) already visited for other errands
- Geographic distribution across all Austin quadrants (north, south, east, west regions)
- Support for both domestic and international money transfers from single platform
Cons
- No fee or exchange rate transparency on location pages; pricing requires contacting individual agents
- Agent-based model means inconsistent service quality, training, and customer experience across locations
- Cannot provide traditional banking services, deposit accounts, or credit products
- Dependent on partner location hours and operational decisions beyond MoneyGram's direct control
- No indication of identity verification requirements or fraud protection measures for transfers
Rating Breakdown
Value 2.0
Effectiveness 1.5
Customer Service 2.2
Transparency 2.0
Ease of Use 3.9
Frequently Asked Questions
Is MoneyGram legitimate?
Yes. MoneyGram is a registered company, headquartered in 500 N Congress Ave, Austin, TX 78701.
Quick Facts
- Headquarters
- 500 N Congress Ave, Austin, TX 78701
- BBB Accredited
- No
- Starting Price
- Contact provider
- Setup Fee
- None
- Money-Back Guarantee
- No
CreditDoc Diagnosis
Doctor's Verdict on MoneyGram
MoneyGram is best suited for unbanked or underbanked consumers needing to send money domestically or internationally, and individuals seeking convenient check-cashing services at neighborhood retail locations. The critical caveat is that this is a transfer and payment service only—it provides no savings accounts, credit products, or traditional banking functionality, and customers must visit partner locations to complete transactions in person.
Best For
- Consumers sending remittances to family members in other countries or states
- Individuals needing same-day or next-day money transfers without bank accounts
- People seeking convenient check-cashing at locations near their home or work
- Customers preferring in-person transactions over online-only money transfer services
Updated 2026-04-29
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