Metro Fair Housing Services, Inc. logo

Metro Fair Housing Services, Inc. in Atlanta, GA

4.1/5

Metro Fair Housing Services is a Atlanta-based nonprofit civil rights organization providing free fair housing counseling, education, and enforcement to eliminate housing discrimination.

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Metro Fair Housing Services, Inc. Review

Metro Fair Housing Services, Inc. was founded on August 29, 1974, originally as Homefinders Listing Service, Inc., by a coalition of area organizations and church groups in South DeKalb County. The organization was created in response to racial steering, blockbusting, and housing discrimination practices that were prevalent at the time. It was renamed Metro Fair Housing Services, Inc. in 1978 to better reflect its expanded mission beyond property listings. As a private, not-for-profit corporation, Metro has operated for over 50 years as a civil rights organization dedicated to eliminating housing discrimination and promoting equal opportunity in housing throughout metropolitan Atlanta and surrounding jurisdictions.

Metro provides three core service areas: Education & Outreach programs to raise awareness about fair housing rights; Complaint Intake & Counseling services to assist individuals who believe they have experienced housing discrimination; and Enforcement activities including fair housing testing and litigation. The organization explicitly states that all counseling services are completely free of charge. Metro has been actively involved in fair housing litigation and testing programs since its inception, and is a charter member of the National Fair Housing Alliance (NFHA). The organization has participated in national Housing Discrimination Studies in 1989, 2000, and 2010 to measure discrimination faced by home-seekers.

What distinguishes Metro is its long track record of enforcement action and impact litigation. The organization has conducted fair housing tests for NFHA for several years and was a co-plaintiff in a lawsuit against A.G. Spanos, a major national multifamily apartment builder, resulting in changes to how insurance companies offer coverage nationwide. Metro's testing work in the mid-1990s forced insurance companies to change discriminatory practices affecting homeowners across the country. The organization operates with a specific focus on metropolitan Atlanta and surrounding areas, providing deep local expertise in Georgia fair housing law and practice.

Metro Fair Housing Services is best suited for individuals who believe they have experienced housing discrimination or want to understand their fair housing rights. The primary caveat is that this is a regional organization serving only the Atlanta metropolitan area and surrounding jurisdictions—not a national service. Additionally, while they provide free counseling and education, they function primarily as a civil rights advocacy and enforcement organization rather than a direct financial assistance or credit-building service.

Services & Features

Bilingual outreach and counseling services
Education and outreach programs on federal Fair Housing Act protections
Fair housing enforcement and litigation services
Fair housing testing and compliance verification
Free fair housing counseling and complaint intake
Housing Discrimination Studies participation and analysis
Insurance discrimination testing and investigation
Public policy advocacy related to housing discrimination

Feature Checklist

Mobile App
Online Portal
Score Tracking
Credit Education
Personal Advisor
Identity Theft Protection

Pros & Cons

Pros

  • All counseling services are completely free of charge
  • Operates as an established nonprofit civil rights organization founded in 1974 with 50+ years of experience
  • Charter member of the National Fair Housing Alliance with proven litigation and enforcement track record
  • Provides three comprehensive service areas: education & outreach, complaint intake & counseling, and enforcement
  • Has successfully conducted fair housing testing that forced national insurance companies to change discriminatory practices
  • Participates in national Housing Discrimination Studies (1989, 2000, 2010) measuring discrimination patterns
  • Bilingual services available (Spanish language content on website)

Cons

  • Serves only metropolitan Atlanta, Georgia and surrounding jurisdictions—not a national service
  • Website content does not detail specific counseling processes, timelines, or expected outcomes
  • No information provided about credential requirements for counselors or quality assurance measures
  • Limited details on how to access services or contact procedures beyond phone/fax/address
  • No mention of online counseling options, only physical address in Atlanta provided

Rating Breakdown

Value
5.0
Effectiveness
3.7
Customer Service
3.9
Transparency
3.5
Ease of Use
4.2

Frequently Asked Questions

Is Metro Fair Housing Services, Inc. legitimate?

Yes. Metro Fair Housing Services, Inc. is a registered company, headquartered in Atlanta, GA.

How long does Metro Fair Housing Services, Inc. take to show results?

Counseling available within 1-2 weeks of contact.

Quick Facts

Headquarters
Atlanta, GA
BBB Accredited
No
Certifications
HUD-Approved
Starting Price
Free to Use
Setup Fee
None
Free Consultation
Yes
Money-Back Guarantee
No
Visit Metro Fair Housing Services, Inc.

CreditDoc Diagnosis

Doctor's Verdict on Metro Fair Housing Services, Inc.

Metro Fair Housing Services is best for Atlanta-area residents who have experienced or suspect housing discrimination and need free, expert guidance on their fair housing rights. The main caveat is geographic limitation—this organization only serves the Atlanta metropolitan area and surrounding Georgia jurisdictions, making it unsuitable for consumers in other regions.

Best For

  • Atlanta-area residents who believe they've experienced housing discrimination in rental, sales, lending, or insurance
  • First-time homebuyers or renters seeking free education on fair housing rights and protections
  • Individuals from protected classes (race, color, national origin, religion, sex/gender, familial status, disability) facing housing barriers
  • Community organizations and advocates seeking fair housing testing and enforcement support in Georgia
Updated 2026-04-29

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