Intercultural Family Services, Incorporated logo

Intercultural Family Services, Incorporated in Philadelphia, PA

4.1/5

Non-profit human services agency in Greater Philadelphia offering culturally competent behavioral health, housing counseling, and family support programs since 1979.

Data compiled from public sources · Rating from CreditDoc methodology

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Intercultural Family Services, Incorporated Review

Intercultural Family Services, Inc. is an independent 501(c)(3) non-profit organization founded in 1979 that has spent 45 years serving families and individuals throughout the Greater Philadelphia region. The organization was established with a commitment to addressing the needs of children and families in the area through culturally relevant and community-centered approaches.

The organization provides a broad array of human services including behavioral health services, community well-being and prevention programs, housing counseling, parenting resources, and family-centered support. They operate specific initiatives such as Healthy Start Program, PeerTalks, and Work to Ride. Services are delivered by multicultural and multilingual staff trained in cultural competency, with an emphasis on meeting families where they are and providing support tailored to individual circumstances.

Intercultural distinguishes itself through its explicit commitment to cultural competency and family-centered service delivery across all programs. The organization emphasizes collaborative partnerships with public and private sectors, maintains diversity in hiring and service provision, and operates as an Equal Opportunity Employer and Service Provider. Their core values of effective communication, commitment, quality of services, and trust are embedded in operations.

As a non-profit relying on donations and partnerships, service availability and depth may depend on funding cycles. While the website documents extensive programming, specific eligibility requirements, wait times, and service capacity details are not provided online. Prospective clients should contact the organization directly via phone (215-386-1298) or email (info@ifsinc.org) to discuss specific needs and access to services.

Services & Features

Behavioral health services
Community resources and referrals
Community well-being and prevention programs
Educational materials and resource library
Family-centered support services
Healthy Start Program
Housing counseling
Mental health counseling and support
Parenting resources and education
PeerTalks program
Volunteer opportunities and community engagement
Work to Ride program

Feature Checklist

Mobile App
Online Portal
Score Tracking
Credit Education
Personal Advisor
Identity Theft Protection

Pros & Cons

Pros

  • 45-year track record of serving Greater Philadelphia families with established credibility and institutional knowledge
  • Culturally competent and multilingual staff trained to serve diverse populations and communities
  • Comprehensive service array spanning behavioral health, housing counseling, prevention programs, and parenting resources
  • Non-profit model eliminates profit motives and focuses mission on family stabilization and community wellbeing
  • Explicitly stated Equal Opportunity service provider with anti-discrimination policies across protected categories
  • Free or low-cost services funded through donations and public/private partnerships rather than client fees
  • Documented client testimonials highlighting relationship-building and information access alongside services

Cons

  • Limited geographic scope restricted to Greater Philadelphia region, unavailable for customers outside service area
  • Website lacks specific information on service eligibility requirements, wait times, or service capacity
  • No pricing transparency or documented fee schedules available online for budget planning
  • Website does not specify which services are completely free versus sliding-scale or fee-based
  • No online portal, application system, or appointment booking available; requires phone/email contact for access

Rating Breakdown

Value
5.0
Effectiveness
3.7
Customer Service
3.9
Transparency
3.5
Ease of Use
4.2

Frequently Asked Questions

Is Intercultural Family Services, Incorporated legitimate?

Yes. Intercultural Family Services, Incorporated is a registered company, headquartered in Philadelphia, PA.

How long does Intercultural Family Services, Incorporated take to show results?

Counseling available within 1-2 weeks of contact.

Quick Facts

Headquarters
Philadelphia, PA
BBB Accredited
No
Certifications
HUD-Approved
Starting Price
Free to Use
Setup Fee
None
Free Consultation
Yes
Money-Back Guarantee
No
Visit Intercultural Family Services, Incorporated

CreditDoc Diagnosis

Doctor's Verdict on Intercultural Family Services, Incorporated

Best for families and individuals in the Greater Philadelphia area needing free or low-cost culturally competent behavioral health, housing counseling, or family support services. Primary caveat: limited geographic service area and lack of online service details; direct contact required to verify eligibility and access availability.

Best For

  • Families in Greater Philadelphia seeking culturally appropriate behavioral health and mental health support
  • Individuals and families needing housing counseling or assistance with housing stability
  • Parents seeking parenting resources, family strengthening programs, and preventive community services
Updated 2026-04-29

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