Hercules First logo

Hercules First in Salt Lake City, UT

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Hercules First Federal Credit Union is a member-owned, not-for-profit credit union offering checking, savings, loans, and VISA cards with a focus on community involvement and personalized member service.

Data compiled from public sources

Hercules First Review

Hercules First Federal Credit Union is a federally-chartered credit union serving members with a mission centered on helping members achieve financial goals while 'Growing Stronger Together.' Based on testimonials, the organization has maintained long-term member relationships spanning 30+ years, suggesting stability and established operations. The credit union positions itself as a community-focused institution, recently launching a Riverton branch and actively hosting community events like pet adoption fundraisers.

The credit union offers a comprehensive range of financial products including checking and savings accounts, VISA debit and credit cards, and multiple loan types (auto, home/mortgage, business, and signature loans). Members can access these services through online banking platforms available 24/7, with tools including auto loan calculators, mortgage calculators, credit card repayment calculators, HELOC calculators, and escrow calculators. The organization provides educational resources through financial newsletters and partnerships with third-party financial wellness services like GreenPath Financial and Greenlight (family finance app).

What distinguishes Hercules First is their emphasis on personalized member relationships rather than treating customers as account numbers, as explicitly noted in member testimonials. The organization demonstrates active community engagement through charity events, local partnerships, and adoption fundraisers. They maintain security awareness by prominently warning members about phishing and spoofing attempts. The credit union also offers business lending services and maintains multiple physical branch locations alongside digital banking access.

The primary limitation is that as a credit union, membership eligibility may be restricted by field of membership criteria (not specified on the homepage). While the website showcases comprehensive loan and savings products, specific interest rates, APRs, and fee structures are not publicly displayed—requiring direct member contact or application to obtain pricing. The organization's community focus and personalized service model may not appeal to consumers seeking purely digital-first, low-overhead banking experiences.

Services & Features

Auto loans with payment calculator
Business loans
Checking accounts
Credit card minimum payment calculator
Escrow calculator
HELOC (Home Equity Line of Credit)
Mortgage/home loans with calculator
Online banking platform
Savings accounts
Signature loans
VISA credit cards
VISA debit cards

Feature Checklist

Mobile App
Online Portal
Score Tracking
Credit Education
Personal Advisor
Identity Theft Protection

Pros & Cons

Pros

  • NCUA-insured member accounts providing federal protection up to $250,000
  • Comprehensive loan products including auto, home, business, and signature loans with online calculators
  • 24/7 online banking platform for account access and management
  • Active community engagement including charity events and local partnerships (pet adoption fundraisers, etc.)
  • Member testimonials spanning 30+ years indicate stable, long-standing operations and relationship-focused service
  • Free financial wellness tools including GreenPath Financial partnership and Greenlight family finance app
  • Both VISA debit and credit card options available to members
  • Phishing/security awareness messaging showing proactive member protection

Cons

  • Membership eligibility may be restricted by field of membership criteria (not publicly detailed on website)
  • Specific interest rates, APRs, and fee schedules not disclosed on homepage—requires direct inquiry
  • Limited transparency on loan approval criteria or qualification requirements
  • No mention of mobile app availability or mobile banking features
  • Geographic limitation suggested by branch locations (Riverton, Utah area focus based on content)

State Consumer Finance Context

This is state-level context for Credit Unions consumers in Salt Lake City, UT. It does not confirm that Hercules First or this specific location is licensed.

State regulator

Utah Department of Financial Institutions

Key state rules to check

  • Utah has no usury cap for written agreements, allowing unlimited interest rates on payday loans.
  • Payday loans are not capped by amount, only by borrower ability to repay.
  • Lenders must be registered with the Department of Financial Institutions.

Source: CreditDoc state-law summary and listed public regulator resources. Verify licensing directly with the listed state regulator before relying on a provider.

Frequently Asked Questions

What services does Hercules First offer?

Hercules First offers 12 services including Checking accounts, Savings accounts, VISA debit cards, VISA credit cards, Auto loans with payment calculator, and 7 more.

What profile signals are listed for Hercules First?

Hercules First has profile signals associated with Members seeking long-term banking relationships with personalized service rather than purely transactional banking, Consumers needing multiple loan products (auto, home, business) from a single reported lender, Community-minded members who value credit union involvement in local charitable initiatives, Families interested in integrated financial wellness tools and educational resources.

What are the strengths and weaknesses of Hercules First?

Key strengths: NCUA-insured member accounts providing federal protection up to $250,000; Comprehensive loan products including auto, home, business, and signature loans with online calculators; 24/7 online banking platform for account access and management. Areas to consider: Membership eligibility may be restricted by field of membership criteria (not publicly detailed on website); Specific interest rates, APRs, and fee schedules not disclosed on homepage—requires direct inquiry.

How does Hercules First compare to similar companies?

In the Credit Unions category, comparable providers include Alpine, America First, Beckstrand and Associates. Each company has different strengths, so compare services, pricing, and consumer complaint records before deciding what to do next.

Quick Facts

Founded
1973
Headquarters
Salt Lake City, UT
BBB Accredited
No
Certifications
NCUA Insured Charter #24902
Visit Hercules First

CreditDoc Profile Note

Research Note on Hercules First

Hercules First Federal Credit Union is profile signals for members seeking a relationship-based, community-focused credit union with diverse loan and deposit products, but eligibility depends on meeting field of membership requirements and specific rates must be obtained through direct application or member inquiry. The organization emphasizes personalized service and community involvement over low-cost digital-only banking.

Profile Signals

  • Members seeking long-term banking relationships with personalized service rather than purely transactional banking
  • Consumers needing multiple loan products (auto, home, business) from a single reported lender
  • Community-minded members who value credit union involvement in local charitable initiatives
  • Families interested in integrated financial wellness tools and educational resources
Updated 2026-05-14

Similar Companies

Alpine logo

Alpine

Alpine Credit Union is a member-owned financial cooperative serving Utah with comprehensive banking, lending, and investment services across six local branches.

BBB: NR

Profile signals: Utah residents seeking community-based banking with physical branch access and personalized service, Small business owners needing integrated business banking, payment processing, and lending relationships

America First logo

America First

American First Credit Union is a member-owned, not-for-profit financial cooperative serving consumers and businesses since 1952, offering checking, savings, loans, and digital banking services.

BBB: NR

Profile signals: Individuals seeking lower-cost financial services through member-owned cooperative structure, Consumers needing comprehensive lending products (auto, home, personal) from a single institution

Beckstrand and Associates logo

Beckstrand and Associates

CUScore is a free directory and comparison tool for finding federally insured credit unions across America, featuring NCUA financial data, health scores, and branch locations for 4,374 institutions.

BBB: NR

Profile signals: Consumers researching credit union options and comparing institutions before membership application, First-time credit union members seeking to understand differences between credit unions and traditional banks

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Quick Summary

  • Hercules First is listed as a Credit Unions provider in Salt Lake City, UT on CreditDoc.
  • Use this page to check contact details, location, listed services, review signals, FAQs, and similar providers before deciding what to do next.
  • If you need a loan, account, installment option, credit help, or debt support, start with the fit quiz and compare alternatives before contacting a provider.
  • For broader context, continue into the free Credit Fundamentals course or a relevant financial wellness guide.

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