Haven Services Inc logo

Haven Services Inc in Los Angeles, CA

4.1/5

Non-profit financial counseling and tax preparation service providing certified financial education, housing counseling, and free tax filing to low- and moderate-income individuals and families.

Data compiled from public sources · Rating from CreditDoc methodology

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Haven Services Inc Review

Haven Services Inc is a non-profit organization dedicated to serving vulnerable communities through accessible financial education and counseling. The organization operates with a mission centered on breaking cycles of economic hardship by providing no-cost services to low- and moderate-income households across multiple service counties.

Haven Services offers a comprehensive suite of free financial services including certified educational workshops covering budgeting, credit building, and home buying; one-on-one financial and housing counseling for debt management and credit improvement; free tax preparation through their File4Free program designed to maximize refunds and access credits like the Earned Income Tax Credit (EITC); and specialized support for housing-related financial challenges. All services are provided at no cost to eligible clients.

What distinguishes Haven Services is their integrated approach combining tax preparation with broader financial counseling and housing support. They emphasize certified expertise across multiple service areas and appear to operate bilingual programming (English and Spanish workshops documented). Client testimonials highlight impact on housing stability and life circumstances rather than transactional outcomes, suggesting deeper financial counseling relationships.

Limitations include incomplete public data on their website (several statistics display as "0" placeholders), making it difficult to verify current service volume or geographic reach. While their mission and service descriptions are clearly stated, specific certification credentials and detailed outcome metrics are not publicly available on the website. The organization appears to be genuinely non-profit and mission-driven based on available content, with no indication of hidden fees or predatory practices.

Services & Features

Certified financial literacy workshops on budgeting
Credit building workshops and education
Credit score improvement guidance
Debt management counseling
Earned Income Tax Credit (EITC) assistance and maximization
Free tax preparation through File4Free program
Home buying workshops and education
Homeownership financial navigation support
Housing counseling services
One-on-one financial counseling
Rental finance counseling
Virtual and in-person workshop options

Feature Checklist

Mobile App
Online Portal
Score Tracking
Credit Education
Personal Advisor
Identity Theft Protection

Pros & Cons

Pros

  • Completely free services with no hidden fees or charges for tax preparation, workshops, or counseling
  • Certified counseling services specifically addressing housing stability and homeownership/rental finance challenges
  • Bilingual programming with workshops offered in both English and Spanish
  • Integrated approach combining tax preparation (File4Free) with broader financial education and debt counseling
  • Multi-county service area indicating regional reach and established infrastructure
  • Specialized focus on breaking economic hardship cycles for vulnerable communities
  • One-on-one counseling availability in addition to group workshops

Cons

  • Website displays incomplete statistics (service numbers shown as "0 k+") making it difficult to verify actual impact or service capacity
  • Limited public information about specific certifications held by counselors or organization accreditations
  • No detailed information on service availability, eligibility requirements, or wait times for appointments
  • Geographic service area not clearly specified on homepage despite mention of 'service counties'
  • No documented outcomes, client success rates, or measurable financial improvement data published

Rating Breakdown

Value
5.0
Effectiveness
3.7
Customer Service
3.9
Transparency
3.5
Ease of Use
4.2

Frequently Asked Questions

Is Haven Services Inc legitimate?

Yes. Haven Services Inc is a registered company, headquartered in Los Angeles, CA.

How long does Haven Services Inc take to show results?

Counseling available within 1-2 weeks of contact.

Quick Facts

Headquarters
Los Angeles, CA
BBB Accredited
No
Certifications
HUD-Approved
Starting Price
Free to Use
Setup Fee
None
Free Consultation
Yes
Money-Back Guarantee
No
Visit Haven Services Inc

CreditDoc Diagnosis

Doctor's Verdict on Haven Services Inc

Haven Services is best for low- to moderate-income individuals and families seeking free, certified financial counseling, housing support, and tax preparation services. The primary caveat is that specific eligibility requirements, service availability by location, and current service capacity are not clearly documented on their website, so prospective clients should contact them directly to confirm access and timeline for appointments.

Best For

  • Low- to moderate-income individuals seeking free tax preparation and EITC maximization
  • Homeowners and renters facing housing instability seeking counseling on financial and housing challenges
  • Spanish-speaking households requiring bilingual financial education and counseling services
  • Individuals rebuilding credit and managing debt without ability to pay for counseling services
Updated 2026-04-29

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