Good Neighbor Foundation logo

Good Neighbor Foundation in Franklin, TN

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HUD-approved nonprofit housing counseling agency providing comprehensive homeownership education and mortgage delinquency prevention services at no cost.

Data compiled from public sources

Good Neighbor Foundation Review

Good Neighbor Foundation Homeownership Center is a nonprofit organization that operates as a HUD-approved housing counseling agency. The organization focuses on preserving homeownership across all economic backgrounds through education and professional counseling services. Their mission centers on helping individuals achieve and maintain financial stability through housing-related guidance.

The Homeownership Center offers a comprehensive spectrum of housing counseling services tailored to different stages of homeownership. Services include pre-purchase counseling and homebuyer education workshops to prepare first-time buyers, mortgage delinquency and default resolution services for struggling homeowners, post-purchase counseling for non-delinquency situations, rental housing guidance, and disaster preparedness and recovery assistance. All services appear to be offered with no listed cost, consistent with their nonprofit status.

The organization distinguishes itself through its HUD approval status, which indicates regulatory oversight and adherence to federal housing counseling standards. They offer both individual counseling appointments and group education workshops, providing flexibility in how clients access services. The availability of disaster-specific counseling (both preparedness and recovery) addresses an underserved need in the housing counseling space.

A practical limitation is their limited availability—counselors are only accessible Monday through Thursday, 10am to 4pm CST via phone at 615-610-4912. The website content does not specify geographic service areas, fee structures, or detailed counselor credentials, which would be important for prospective clients evaluating fit.

Services & Features

Disaster Preparedness Assistance (DPC)
Disaster Recovery Assistance (DRC)
Group education workshops
Homebuyer Education Workshops (PPW)
In-person counseling appointments
Mortgage Delinquency Resolution and Prevention (RFC)
Non-Delinquency Post-Purchase Counseling (NDC)
Phone-based counseling sessions
Pre-Purchase Counseling (PPC)
Rental Housing Topic Counseling (RTC)

Feature Checklist

Mobile App
Online Portal
Score Tracking
Credit Education
Personal Advisor
Identity Theft Protection

Pros & Cons

Pros

  • HUD-approved status ensures compliance with federal housing counseling standards and oversight
  • Comprehensive service offerings covering pre-purchase, default prevention, post-purchase, rental, and disaster-related counseling
  • Free counseling services available to all people regardless of financial status
  • Multiple delivery formats including in-person appointments, phone counseling, and group education workshops
  • listed disaster preparedness and recovery assistance programs not commonly offered
  • Dedicated phone line and established appointment scheduling system for client access
  • Nonprofit mission explicitly focused on preserving homeownership across economic backgrounds

Cons

  • Limited availability hours (Monday-Thursday, 10am-4pm only) restricts access for working individuals
  • Website does not clearly specify geographic service area or whether they serve clients outside Tennessee/Nashville region
  • No information provided about counselor qualifications, certifications, or experience levels
  • No pricing transparency beyond the implication of free services, and no explanation of funding model
  • Limited online self-service tools or resources; appears to require phone contact for most interactions

State Consumer Finance Context

This is state-level context for Free Help consumers in Franklin, TN. It does not confirm that Good Neighbor Foundation or this specific location is licensed.

State regulator

Tennessee Department of Financial Institutions

Key state rules to check

  • Payday loans (deferred presentment) capped at $500 with maximum fee of 15% of the advance.
  • Maximum loan term is 31 days.
  • Borrowers limited to two outstanding payday loans at a time.

Source: CreditDoc state-law summary and listed public regulator resources. Verify licensing directly with the listed state regulator before relying on a provider.

Frequently Asked Questions

What services does Good Neighbor Foundation offer?

Good Neighbor Foundation offers 10 services including Pre-Purchase Counseling (PPC), Homebuyer Education Workshops (PPW), Mortgage Delinquency Resolution and Prevention (RFC), Non-Delinquency Post-Purchase Counseling (NDC), Rental Housing Topic Counseling (RTC), and 5 more.

What profile signals are listed for Good Neighbor Foundation?

Good Neighbor Foundation has profile signals associated with First-time homebuyers seeking comprehensive pre-purchase education and counseling before mortgage application, Homeowners facing mortgage delinquency, default, or foreclosure risk who need intervention strategies, Renters seeking housing counseling or considering homeownership transition, Communities affected by disasters needing preparedness planning or recovery assistance.

What are the strengths and weaknesses of Good Neighbor Foundation?

Key strengths: HUD-approved status ensures compliance with federal housing counseling standards and oversight; Comprehensive service offerings covering pre-purchase, default prevention, post-purchase, rental, and disaster-related counseling; Free counseling services available to all people regardless of financial status. Areas to consider: Limited availability hours (Monday-Thursday, 10am-4pm only) restricts access for working individuals; Website does not clearly specify geographic service area or whether they serve clients outside Tennessee/Nashville region.

How does Good Neighbor Foundation compare to similar companies?

In the Free Help category, comparable providers include Consumer Credit Counseling Service of Chattanooga, Nashville Financial Empowerment Center, Xclusive Financial. Each company has different strengths, so compare services, pricing, and consumer complaint records before deciding what to do next.

Quick Facts

Headquarters
Franklin, TN
BBB Accredited
No
Certifications
HUD-Approved
Visit Good Neighbor Foundation

CreditDoc Profile Note

Research Note on Good Neighbor Foundation

Good Neighbor Foundation Homeownership Center is profile signals for homebuyers, current homeowners in financial distress, or renters seeking free, HUD-approved housing guidance. Primary caveat: limited operating hours (M-Th 10am-4pm CST) and unclear geographic service boundaries may restrict accessibility for some consumers.

Profile Signals

  • First-time homebuyers seeking comprehensive pre-purchase education and counseling before mortgage application
  • Homeowners facing mortgage delinquency, default, or foreclosure risk who need intervention strategies
  • Renters seeking housing counseling or considering homeownership transition
  • Communities affected by disasters needing preparedness planning or recovery assistance
Updated 2026-05-08

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Quick Summary

  • Good Neighbor Foundation is listed as a Free Help provider in Franklin, TN on CreditDoc.
  • Use this page to check contact details, location, listed services, review signals, FAQs, and similar providers before deciding what to do next.
  • If you need a loan, account, installment option, credit help, or debt support, start with the fit quiz and compare alternatives before contacting a provider.
  • For broader context, continue into the free Credit Fundamentals course or a relevant financial wellness guide.

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