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ElecTel Cooperative is a federally insured credit union offering member-owned financial services including savings accounts, loans, and Visa cards with competitive rates.
Data compiled from public sources
ElecTel Cooperative Federal Credit Union is a member-owned, not-for-profit financial institution federally insured by the National Credit Union Administration (NCUA). Based in Raleigh, North Carolina, the credit union has been serving its membership community with traditional and digital banking services. The organization operates with a focus on member benefits and rate claims to verify rather than shareholder profits.
ElecTel offers a comprehensive range of consumer financial products including share savings accounts, checking accounts, money market accounts, share certificates and IRAs, and various loan products. Their loan portfolio includes vehicle loans, energy efficient loans, unsecured personal loans, home equity lines of credit, and collateral-based loans. Members can also access a Visa credit card, online and mobile banking platforms, direct deposit services, wire transfers, and audio response services through their Starline system. The credit union provides rate calculators and current rate information to help members evaluate loan and savings options.
The credit union distinguishes itself through digital-first member services, offering a free mobile app for iOS and Android devices that provides 24/7 account access, balance checking, fund transfers, and bill payment capabilities. ElecTel emphasizes member privacy and security, with explicit statements that they will never request personal information via email, voice, chat, or text. The organization maintains active member engagement through annual membership meetings and scholarship programs, and offers multiple contact channels including phone, text (919-443-6144), and physical branch locations.
As a federally insured credit union, ElecTel is subject to NCUA regulation and operates under the cooperative credit union model. The website provides standard disclosures, fee schedules, and forms for member access. However, the website content does not include detailed information about membership eligibility requirements, specific loan terms, current rates, or minimum deposit requirements, which would be useful for prospective members evaluating the institution.
This is state-level context for Credit Unions consumers in Raleigh, NC. It does not confirm that Electel Cooperative or this specific location is licensed.
State regulator
North Carolina Commissioner of Banks
Consumer protection
North Carolina Attorney General Consumer Protection Division
Source: CreditDoc state-law summary and listed public regulator resources. Verify licensing directly with the listed state regulator before relying on a provider.
Electel Cooperative offers 12 services including Share savings accounts, Checking accounts, Money market accounts, Share certificates and IRAs, Vehicle loans, and 7 more.
Electel Cooperative has profile signals associated with Members in the North Carolina area seeking federally insured savings and loan products through a not-for-profit institution, Consumers looking for member-owned financial services with emphasis on rate claims to verify and member benefits, People preferring 24/7 digital banking access through mobile app alongside traditional in-branch services.
Key strengths: Federally insured by NCUA with equal housing lender status, providing member deposit protection; Free mobile app with 24/7 account access, fund transfers, and bill payment for iOS and Android; Multiple contact channels including phone (919-872-2395 or 1-800-849-5600), text messaging, and local branch. Areas to consider: Limited geographic accessibility with primary location in Raleigh, NC; membership eligibility and service areas not clearly defined on website; Website lacks specific information about current loan rates, APRs, and terms needed for rate comparison with competitors.
In the Credit Unions category, comparable providers include Allegacy, Carolina, Charlotte Fire Department. Each company has different strengths, so compare services, pricing, and consumer complaint records before deciding what to do next.
CreditDoc Profile Note
ElecTel is profile signals for consumers seeking federally insured member-owned financial services in or near the Raleigh, NC area who value rate claims to verify and digital-first banking options. The main caveat is that the website lacks specific rate and eligibility information needed to evaluate whether ElecTel's products are competitive or accessible for individual prospective members.
Allegacy Federal Credit Union is a member-owned financial institution offering banking services through multiple physical locations and digital channels in North Carolina.
Profile signals: North Carolina residents seeking traditional banking services with local branch access and digital convenience options, Credit union members valuing member-owned cooperative governance and democratic institutional participation
Carolina Federal Credit Union (CFCU) is a member-owned financial institution offering checking, savings, loans, mortgages, and credit cards with no NSF fees and access to 30,000+ ATMs.
Profile signals: Consumers seeking to avoid overdraft fees with an NSF-free checking account, Members who need nationwide ATM/branch access while maintaining a local financial relationship
Charlotte Fire Department Credit Union is a not-for-profit financial cooperative serving firefighters and their families since 1936, offering accounts, loans, and member-focused financial services.
Profile signals: Charlotte Fire Department employees seeking member-focused financial services from a not-for-profit institution, Firefighter families wanting banking services from an organization serving their occupational community
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