Diamond Exchange logo

Diamond Exchange in Columbus, OH

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Independent jewelry retailer in Columbus since 1923 offering appraisals, repairs, custom design, and estate buying services for diamonds and watches.

Data compiled from public sources

Diamond Exchange Review

Columbus Diamond Exchange is a historic, independently owned jewelry business established in 1923 and based at 22 West Gay Street in downtown Columbus, Ohio. With over 100 years of operation, the company has positioned itself as a full-service jewelry retailer with deep roots in the local community. The business operates during standard retail hours: weekdays 10 AM to 5:30 PM and Saturdays 10 AM to 4 PM, with a dedicated staff available to assist customers.

The company offers a comprehensive range of jewelry-related services beyond basic retail sales. These include jewelry appraisals, watch repair and battery replacement, stone setting, custom design work, jewelry repair, engraving, and estate buying services. They also provide a concierge service and free cleaning and inspection of jewelry. According to their website, customers are encouraged to call (614) 228-2002 for pricing and assistance with any of their in-house services.

Columbus Diamond Exchange distinguishes itself primarily through its longevity and stored reputation signals in the local market. The company emphasizes its independent ownership status and positions itself as a full-service operation capable of meeting diverse customer needs. Their estate buying service indicates they engage in the secondary market for jewelry, which aligns with pawn-shop category functions.

However, the company's online presence is limited. The website provides basic information but lacks detailed service descriptions, pricing transparency, customer reviews, or testimonials. There is no clear information about loan products, collateral-based lending terms, or how their estate buying service works. The business appears to function primarily as a traditional jewelry retailer with repair services rather than as an active pawn or lending operation, though this cannot be definitively determined from the available website content.

Services & Features

Concierge service
Custom jewelry design
Engraving services
Estate buying
Free cleaning and inspection
Jewelry appraisals
Jewelry repair
Stone setting
Watch battery replacement
Watch repair

Feature Checklist

Mobile App
Online Portal
Score Tracking
Credit Education
Personal Advisor
Identity Theft Protection

Pros & Cons

Pros

  • Over 100 years of continuous operation since 1923 provides listed credibility context and local market presence
  • Comprehensive in-house services including appraisals, custom design, watch repair, engraving, and jewelry repair
  • Estate buying service enables customers to sell jewelry directly to the business
  • Free cleaning and inspection service included for customers
  • Independent ownership structure rather than corporate chain
  • Dedicated staff available for consultation via phone (614) 228-2002
  • Historic downtown Columbus location at 22 West Gay Street

Cons

  • No pricing information published online; customers must call for quotes on services or purchases
  • Website lacks customer reviews, testimonials, or detailed service descriptions
  • No transparency about loan terms, rates, or collateral-based lending products if offered
  • Limited online presence with minimal social media engagement visible
  • Unclear whether company actively functions as a pawn shop with lending services or primarily as a jewelry retailer

State Consumer Finance Context

This is state-level context for Pawn Shops consumers in Columbus, OH. It does not confirm that Diamond Exchange or this specific location is licensed.

State regulator

Ohio Department of Commerce Division of Financial Institutions

Money services context in Ohio

Short-term lending status: Restricted

General rate context: 28% APR cap on short-term loans (HB 123, 2018); 8% general usury

Ohio reformed payday lending in 2018 with HB 123, capping APR at 28% and requiring minimum 91-day terms. A statewide database prevents borrower abuse. The Division of Financial Institutions regulates consumer lenders, and consumers can file complaints with the Division or the Attorney General.

Key state rules to check

  • HB 123 (2018) reformed payday lending with 28% APR cap plus a monthly maintenance fee.
  • Short-term loans capped at $1,000 with minimum term of 91 days.
  • Monthly maintenance fee of up to 10% of original principal (max $30/month).

Source: CreditDoc state-law summary and listed public regulator resources. Verify licensing directly with the listed state regulator before relying on a provider.

Frequently Asked Questions

What services does Diamond Exchange offer?

Diamond Exchange offers 10 services including Jewelry appraisals, Watch repair, Watch battery replacement, Stone setting, Custom jewelry design, and 5 more.

What profile signals are listed for Diamond Exchange?

Diamond Exchange has profile signals associated with Customers seeking jewelry appraisals, custom design, or listed repairs from an established local jeweler, Individuals looking to sell estate jewelry or diamonds to an independent local business, Columbus residents needing watch repair or jewelry maintenance services from a historically established vendor.

What are the strengths and weaknesses of Diamond Exchange?

Key strengths: Over 100 years of continuous operation since 1923 provides listed credibility context and local market presence; Comprehensive in-house services including appraisals, custom design, watch repair, engraving, and jewelry repair; Estate buying service enables customers to sell jewelry directly to the business. Areas to consider: No pricing information published online; customers must call for quotes on services or purchases; Website lacks customer reviews, testimonials, or detailed service descriptions.

How does Diamond Exchange compare to similar companies?

In the Pawn Shops category, comparable providers include 5th Street Pawn LLC, A & a Pawn Shop, Alliance Loan Company. Each company has different strengths, so compare services, pricing, and consumer complaint records before deciding what to do next.

Quick Facts

Headquarters
22 W Gay St # 1, Columbus, OH 43215
BBB Accredited
No
Visit Diamond Exchange

CreditDoc Profile Note

Research Note on Diamond Exchange

Columbus Diamond Exchange is profile signals for customers in the Columbus area seeking jewelry services from an established, independent retailer with over a century of local history. The main caveat is that the website does not clearly indicate whether the company operates as a traditional pawn shop with collateral-based lending, or functions primarily as a jewelry retailer with repair and buying services—customers must call directly to understand all available products and terms.

Profile Signals

  • Customers seeking jewelry appraisals, custom design, or listed repairs from an established local jeweler
  • Individuals looking to sell estate jewelry or diamonds to an independent local business
  • Columbus residents needing watch repair or jewelry maintenance services from a historically established vendor
Updated 2026-05-08

Similar Companies

5th Street Pawn LLC logo

5th Street Pawn LLC

5th Street Pawn LLC is a pawn shop located in Marysville, Ohio, offering collateral-based loans and buying/selling of merchandise.

BBB: NR

Profile signals: Consumers with short-term cash needs and valuable items to pledge as collateral, Individuals with poor credit who cannot access traditional bank loans

A & a Pawn Shop logo

A & a Pawn Shop

A & A Pawn Shop in Lancaster, OH offers collateral-based loans and pawn services. Located on N Memorial Drive with phone support available.

BBB: NR

Profile signals: Local Lancaster residents researching short-term cash access against valuable collateral, Consumers without credit history or poor credit seeking collateral-based loans

Alliance Loan Company logo

Alliance Loan Company

Licensed pawn shop operating two Northeast Ohio locations since 1990, buying, selling, and lending against jewelry, firearms, instruments, tools, and other valuables.

BBB: NR

Profile signals: Consumers with items of value who are researching short-term cash access and can redeem collateral, Buyers seeking discounted used merchandise and name-brand goods at below-retail prices

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Quick Summary

  • Diamond Exchange is listed as a Pawn Shops provider in Columbus, OH on CreditDoc.
  • Use this page to check contact details, location, listed services, review signals, FAQs, and similar providers before deciding what to do next.
  • If you need a loan, account, installment option, credit help, or debt support, start with the fit quiz and compare alternatives before contacting a provider.
  • For broader context, continue into the free Credit Fundamentals course or a relevant financial wellness guide.

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