Department Of Corrections Credit Union (DOCCU) has been operating since 1957, making it a well-established financial institution with over 65 years of service to its membership. The organization is a not-for-profit, member-owned credit union insured by the NCUA, distinguishing it from traditional for-profit banks. 90% APR, mortgage loans, share savings accounts, checking accounts with direct deposit, ATM and debit card access, and specialty products like vacation club accounts and overdraft protection.
They also provide loan calculators, skip-a-pay options, payment protection, and various digital banking services including online and mobile banking platforms. What distinguishes DOCCU is its strong emphasis on personalized member service, as evidenced by multiple customer testimonials praising staff by name and noting 25-30+ year member relationships. The credit union emphasizes competitive lending rates, flexible loan terms, and the ability to serve members through multiple channels including phone, email, and physical branch locations (including a Homer Branch).
Their vehicle loan program includes a dedicated car-finder tool, and they actively market debt consolidation solutions. The organization maintains modern digital capabilities with mobile apps and online banking while preserving the personal touch associated with credit unions. DOCCU is best suited for members within their eligible employment base (corrections department employees and families) seeking below-market rates on vehicle and personal loans with personalized service.
The main caveat is that membership appears restricted to specific employee populations, making it inaccessible to the general public. Additionally, while rates are competitive, they are not extraordinary compared to other credit unions, and specific approval requirements and qualifications apply to promotional offers.