Consumer Credit Counseling Service of the Black Hills

Free-Help · SD

Rating: 4.1/5

Consumer Credit Counseling Service of the Black Hills logo

NFCC-certified non-profit credit counselor serving South Dakota, Wyoming, Nebraska, and North Dakota for 50 years with debt management, housing, and financial education.

Official Website

https://www.cccsbh.com

Consumer Credit Counseling Service of the Black Hills Review

Consumer Credit Counseling Service of the Black Hills (CCCS/BH) was established in 1974 as a non-profit agency in Rapid City, South Dakota. The organization has spent five decades helping individuals and families overcome financial obstacles through certified counseling and education programs. They are a HUD-approved housing counseling agency, NFCC member, and COA-accredited, maintaining rigorous ethical standards and employing only certified counselors and educators.

CCCS/BH offers comprehensive financial wellness services including one-on-one credit counseling, debt management programs, housing/financial counseling, bankruptcy guidance, and group financial education classes. Counseling is available through multiple formats: face-to-face in their Rapid City office, by telephone, or online. Their certified Consumer Credit Counselors develop personalized Financial Action Plans tailored to each client's situation.

They serve a four-state region (South Dakota, Wyoming, Nebraska, and North Dakota) and maintain partnerships with the United Way, Better Business Bureau, and local chambers of commerce.

What distinguishes CCCS/BH is their demonstrated track record and community integration. They have counseled over 46,669 families, educated more than 89,938 individuals through classes, and returned $62,396,382 to the community on behalf of debt management clients. Their counselors are both NFCC and HUD certified, emphasizing non-judgmental support. The organization explicitly markets itself as a trustworthy alternative to predatory online services, leveraging their 50-year local presence.

The primary limitation is that this is a traditional credit counseling service, not a debt settlement or credit repair firm. They educate and guide rather than dispute credit reports or negotiate directly with creditors. While their debt management program exists, detailed information about debt settlement outcomes, creditor negotiation rates, or settlement percentages is not provided on the website.

They are best suited for consumers seeking educational support, preventive financial counseling, or structured debt repayment rather than those seeking aggressive debt reduction or credit report corrections.

Pros & Cons

Reader-focused summary of the strongest reasons to consider Consumer Credit Counseling Service of the Black Hills and the factors most worth weighing before contracting. Individual outcomes depend on your credit situation and goals.

Pros

  • NFCC-certified counselors and HUD-approved housing counseling agency with rigorous accreditation
  • 50-year operational history serving 46,669+ families with demonstrated community impact
  • Multiple service delivery formats: in-person, phone, and online appointments for accessibility
  • Four-state service area (South Dakota, Wyoming, Nebraska, North Dakota) for broader coverage
  • Documented $62.4M returned to community through debt management programs
  • Certified financial educators offering pre-purchase homebuying classes and ongoing education
  • Non-profit structure with transparent governance and United Way partnership

Areas to Consider

  • !Limited information about debt management program specifics, creditor negotiation rates, or settlement outcomes
  • !No pricing or fee structure disclosed on website, requiring direct contact for cost details
  • !Primary office location in Rapid City may limit accessibility for remote areas despite four-state service territory
  • !Generic descriptions of bankruptcy counseling without specific attorney referral information or filing service details
  • !No discussion of average timeline for debt resolution or typical client outcomes by program type

Verdict Summary

Consumer Credit Counseling Service of the Black Hills works best for consumers who value nfcc-certified counselors and hud-approved housing counseling agency with rigoro and can accept the tradeoff of limited information about debt management program specifics, creditor negotiatio. Compare against similar providers below before signing any contract.

Services & Features

Services offered

Feature Checklist

Credit Monitoring
All Three Bureaus
Goodwill Letters
Cease Desist Letters
Debt Validation
Credit Education
Identity Theft Protection
Score Tracking
Mobile App
Online Portal
Personal Advisor
Ai Powered

Best For

Before You Contact Consumer Credit Counseling Service of the Black Hills

Before signing up with any Free Help provider, review these safeguards:

Compare Your Needs With Consumer Credit Counseling Service of the Black Hills

Match these decision factors against Consumer Credit Counseling Service of the Black Hills's profile before committing. This rubric mirrors what independent consumer-finance research typically checks for Free Help providers.

Category

Free Help

Service scope

12 services listed

Geographic coverage

1 states

Match to your priorities

  • Budget priority: Pricing published above — factor in setup, monthly, and cancellation fees over the full expected service window.
  • Complexity priority: Consider Consumer Credit Counseling Service of the Black Hills's stated strengths (NFCC-certified counselors and HUD-approved housing counseling agency with rigorous accreditation) against your specific credit situation.
  • Timeline priority: Free Help typically takes 3-6 months for meaningful outcomes. Providers guaranteeing overnight results are red flags under federal consumer protection law.
  • Recourse priority: Confirm state licensing via your state regulator and check the CFPB complaint database before contracting.
  • Alternatives: Compare against all Free Help providers, DIY options via non-profit counseling agencies, and free CFPB resources.

Pricing

  • Monthly Price: 0
  • Setup Fee: 0
  • Money Back Guarantee: False
  • Guarantee Details:
  • Free Consultation: True
  • Tiers: []
  • Currency: USD

Frequently Asked Questions

What services does Consumer Credit Counseling Service of the Black Hills offer?

Consumer Credit Counseling Service of the Black Hills offers 12 services including One-on-one credit counseling with certified counselors, Personalized Financial Action Plans, Debt management programs, Housing/financial counseling for renters and homeowners, Bankruptcy guidance and counseling, and 7 more. Confirm current service list directly with the provider before contracting.

Who is Consumer Credit Counseling Service of the Black Hills best suited for?

Consumer Credit Counseling Service of the Black Hills's profile signals suggest it may fit: South Dakota, Wyoming, Nebraska, and North Dakota residents seeking non-judgmental financial counseling and education; Homebuyers interested in pre-purchase counseling and HUD-approved housing education; Individuals seeking structured debt management plans rather than settlement or credit repair; People preferring local, established non-profit institutions over online or national debt services. Individual outcomes vary based on your specific situation.

What are the strengths and weaknesses of Consumer Credit Counseling Service of the Black Hills?

Key strengths: NFCC-certified counselors and HUD-approved housing counseling agency with rigorous accreditation; 50-year operational history serving 46,669+ families with demonstrated community impact; Multiple service delivery formats: in-person, phone, and online appointments for accessibility. Areas to consider: Limited information about debt management program specifics, creditor negotiation rates, or settlement outcomes; No pricing or fee structure disclosed on website, requiring direct contact for cost details.

How does Consumer Credit Counseling Service of the Black Hills compare to similar companies?

In the Free Help category, comparable providers include Cambridge Credit Counseling Corp., Navicore Solutions, Take Charge America. Each company has different strengths, so compare services, pricing, and consumer complaint records before deciding what to do next.

Where does Consumer Credit Counseling Service of the Black Hills operate?

Consumer Credit Counseling Service of the Black Hills serves customers in 1 states including SD. Confirm current service availability in your state directly with the provider.

How much does Consumer Credit Counseling Service of the Black Hills cost?

Listed pricing for Consumer Credit Counseling Service of the Black Hills: monthly price: 0; setup fee: 0; money back guarantee: False. Pricing may change — verify current fees directly with the provider before signing any contract.

Visit Consumer Credit Counseling Service of the Black Hills

State Consumer Finance Context

This is state-level context for Free Help consumers in South Dakota. It does not confirm that Consumer Credit Counseling Service of the Black Hills or this specific location is licensed.

State regulator: South Dakota Division of Banking
Consumer protection: South Dakota Attorney General Consumer Protection Division

Credit and debt help rules in South Dakota

Key state rules to check

Payday lending in South Dakota: Banned

Usury cap: 36% APR cap on all consumer loans (Initiated Measure 21, 2016)

Complaint resources

State references

South Dakota voters approved a 36% APR cap on all consumer loans in 2016, reversing the state's previous reputation as having no usury limit. This effectively banned payday lending. Consumers can file complaints with the Division of Banking or the Attorney General's Consumer Protection Division.

Similar Companies

Comparable Free Help providers with similar service scope. Ratings reflect stored review context; verify current licensing and pricing directly before contracting.

Cambridge Credit Counseling Corp. logo

Cambridge Credit Counseling Corp.

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Rating 4.6/5

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Notable: NFCC-certified nonprofit with 30 years of operation since 1996 — not a for-profit debt settlement company

Navicore Solutions logo

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Rating 4.8/5

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Take Charge America logo

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Rating 4.9/5

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American Consumer Credit Counseling, Inc. logo

American Consumer Credit Counseling, Inc.

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Notable: Nonprofit 501(c)(3) structure aligns incentives with the consumer, not profit generation

Consolidated Credit logo

Consolidated Credit

Nonprofit credit counseling agency offering free counseling, debt management programs, and HUD-approved housing help. Rated 4.7/5 from 9,144 reviews.

Rating 4.4/5

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Notable: Free initial credit counseling with certified counselors — no cost to review your situation

Greenpath Financial Wellness logo

Greenpath Financial Wellness

GreenPath Financial Wellness is a 60-year-old national nonprofit offering free NFCC and HUD-certified financial counseling, debt management, and housing guidance.

Rating 4.5/5

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Notable: 60+ year operational history as established national nonprofit with NFCC and HUD dual certification

Incharge Debt Solutions logo

Incharge Debt Solutions

InCharge Debt Solutions is a 27-year-old Orlando-based 501(c)(3) nonprofit offering free credit counseling, debt management programs ($32-34/mo), and HUD-cer...

Rating 4.4/5

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Notable: 27-year track record as 501(c)(3) nonprofit with 3.2 million clients served and $3.4 billion in debt repaid

Abacus Credit Counseling logo

Abacus Credit Counseling

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Related Questions

Quick Summary

Consumer Credit Counseling Service of the Black Hills — Free Help in SD.

Overall rating: 4.1/5

NFCC-certified non-profit credit counselor serving South Dakota, Wyoming, Nebraska, and North Dakota for 50 years with debt management, housing, and financial education.

Next Steps

  1. Compare Consumer Credit Counseling Service of the Black Hills against similar options above.
  2. Run our borrowing power quiz to see how Consumer Credit Counseling Service of the Black Hills matches your situation.
  3. Check state regulator listings for Consumer Credit Counseling Service of the Black Hills's licensing before committing.
  4. Visit Consumer Credit Counseling Service of the Black Hills once you're ready.

Glossary of Terms

Common terms that come up when comparing Free Help providers. Full glossary at creditdoc.co/glossary/.

Amortization — Loan Amortization
The process of paying off a loan through regular payments that cover both principal and interest. Early payments are mostly interest; later payments are mostly principal.
Why it matters: Understanding amortization explains why paying extra early in a loan saves the most money — you're reducing the principal that interest is calculated on.
Example: Month 1 of a $200,000 mortgage at 6%: your $1,199 payment splits as $1,000 interest + $199 principal. By month 300: only $47 goes to interest and $1,152 goes to principal.
Balloon Payment
A large lump-sum payment due at the end of a loan, after a period of smaller monthly payments. The loan isn't fully paid off by the regular payments — the balloon settles it.
Why it matters: Balloon payments make monthly payments look affordable but create a financial cliff. If you can't pay or refinance at the end, you could lose your home or asset.
Example: A 5-year balloon mortgage on $200,000: you pay $1,054/month (as if it were a 30-year loan), but after 5 years you owe a balloon of $186,108 all at once.
Collateral — Loan Collateral
An asset you pledge to the lender as security for a loan. If you stop paying, the lender can seize and sell that asset to recover their money.
Why it matters: Secured loans (with collateral) have lower interest rates because the lender has less risk. But you could lose your home, car, or savings if you default.
Example: A mortgage uses your house as collateral. A car loan uses your vehicle. A title loan uses your car title. If you miss payments, the lender can foreclose or repossess.
Cosigner — Loan Cosigner
A person who agrees to repay your loan if you can't. They're equally responsible for the debt, and their credit is affected by your payment behavior.
Why it matters: Cosigning helps people with thin credit get approved or get better rates. But it's a huge risk for the cosigner — they're on the hook for the full amount if you default.
Example: A parent cosigns their child's $30,000 student loan. The child stops paying after 6 months. The parent is now legally required to make the payments or face collections, lawsuits, and credit damage.
Credit Bureau — Credit Reporting Agency (Bureau)
A company that collects and sells information about your credit history. The three major bureaus are Equifax, Experian, and TransUnion.
Why it matters: Not all lenders report to all three bureaus, so your reports may differ. You should check all three reports because an error on one could be costing you money.
Example: Your car loan only reports to Equifax and TransUnion. Your Experian report doesn't show that good payment history, so your Experian score is 15 points lower.
Credit Freeze — Security Freeze / Credit Freeze
A free tool that locks your credit report so no one (including you) can open new accounts until you lift it. It's the strongest protection against identity theft.
Why it matters: A credit freeze prevents criminals from opening loans in your name, even if they have your Social Security number. It's free by law and doesn't affect your credit score.
Example: Your data was in a breach. You freeze your credit at all 3 bureaus (takes 10 minutes online). A thief tries to open a credit card in your name — denied because the lender can't pull your frozen report.
Credit Mix — Credit Mix (Types of Credit)
The variety of credit accounts you have — credit cards (revolving), auto loans (installment), mortgage, student loans, etc. Having multiple types shows you can manage different kinds of debt.
Why it matters: Credit mix accounts for about 10% of your FICO score. Having only credit cards isn't as strong as having a card, an installment loan, and a mortgage.
Example: Borrower A has 3 credit cards. Borrower B has 2 credit cards, a car loan, and a student loan. Even with the same payment history and utilization, Borrower B's score is typically higher.
Credit Report — Consumer Credit Report
A detailed record of your borrowing history maintained by credit bureaus. It lists every loan, credit card, payment history, collection, and public record tied to your name.
Why it matters: Errors on credit reports are common — 1 in 5 consumers has at least one mistake. Checking your report regularly is the first step to fixing errors that are costing you money.
Example: You pull your free report from AnnualCreditReport.com and find a $2,400 medical collection you already paid. You dispute it, the bureau verifies it's resolved, and your score goes up 40 points.
Credit Score
A 3-digit number (300-850) that summarizes how reliably you've handled borrowed money. Higher scores mean lower risk to lenders and better loan terms for you.
Why it matters: Your credit score determines whether you get approved and at what rate. A 100-point difference can mean thousands of dollars more or less in interest over a loan's life.
Example: On a $250,000 30-year mortgage: a 760 score gets you 6.2% ($1,536/month). A 660 score gets 7.4% ($1,729/month). Over 30 years, the lower score costs you $69,480 more.
Credit Utilization — Credit Utilization Ratio
The percentage of your available credit that you're currently using. If you have $10,000 in credit limits and owe $3,000, your utilization is 30%.
Why it matters: Utilization is the second-biggest factor in your credit score (after payment history). Keeping it below 30% helps your score; below 10% is ideal.
Example: You have 3 cards with a $15,000 total limit. You're carrying $4,500 in balances (30% utilization). Paying down to $1,500 (10% utilization) could boost your score by 20-50 points.
Default — Loan Default
When you fail to repay a loan according to the agreed terms — usually after 90-180 days of missed payments. It's the point where the lender gives up on collecting normally.
Why it matters: Default triggers severe consequences: credit score drops 100+ points, the debt may be sent to collections, you could be sued, and your wages or assets could be seized.
Example: You miss 4 consecutive car payments. The lender declares your loan in default, repossesses your car, sells it at auction for $8,000, and you still owe the remaining $5,000 (called a deficiency balance).
FICO Score — Fair Isaac Corporation Score
The most widely used credit scoring model, created by Fair Isaac Corporation. 90% of top lenders use FICO scores for lending decisions.
Why it matters: FICO has many versions (FICO 8, 9, 10). Mortgage lenders still use older versions (FICO 2, 4, 5), so your mortgage score may differ from what free apps show you.
Example: Your FICO 8 score (used for credit cards) is 740. Your FICO 5 score (used for mortgages) is 725 because it weighs collections differently. Same credit history, different scores.
Hard Inquiry — Hard Credit Inquiry (Hard Pull)
When a lender checks your credit report because you've applied for credit. Each hard inquiry can lower your score by 5-10 points and stays on your report for 2 years.
Why it matters: Multiple hard inquiries in a short period suggest you're desperately seeking credit, which is a red flag. Exception: mortgage and auto loan shopping within 14-45 days counts as one inquiry.
Example: You apply for 5 credit cards in one month. Each application triggers a hard inquiry. Your score drops 25-50 points from the inquiries alone, making each subsequent application harder.
Loan Term (Tenor) — Loan Term / Tenor
How long you have to repay the loan, measured in months or years. A shorter term means higher monthly payments but less total interest paid.
Why it matters: Longer terms feel more affordable monthly but cost much more overall. A 30-year mortgage costs almost double in interest compared to a 15-year mortgage on the same amount.
Example: Borrowing $200,000 at 6.5%: A 15-year term costs $1,742/month ($113,561 total interest). A 30-year term costs $1,264/month ($255,088 total interest). You save $141,527 with the shorter term.
Origination Fee — Loan Origination Fee
A one-time fee the lender charges to process and set up your loan. It covers their costs for underwriting, verifying your information, and preparing paperwork.
Why it matters: Origination fees are usually 1-8% of the loan amount and are often deducted from your loan proceeds — so you receive less than you borrowed.
Example: You're approved for a $10,000 personal loan with a 5% origination fee. The lender deducts $500 upfront, so you receive $9,500 in your bank account but owe $10,000 plus interest.