Connected Credit Union is a not-for-profit, member-owned financial cooperative operating in Augusta and Winslow, Maine. The institution is federally insured through the NCUA and serves residents across Kennebec, Somerset, Lincoln, and Waldo counties in central Maine. Like all credit unions, Connected operates on a cooperative model where members are part-owners rather than customers of a traditional bank.
Connected offers a comprehensive range of consumer financial products including deposit accounts (savings, checking, money market, club accounts, and certificates), loan products (auto, recreational, student, personal, and mortgages), and digital banking services. They provide VISA credit cards with variable rates, home equity lines of credit, and listed accounts such as Health Savings Accounts (HSA) and IRA retirement accounts. Members can access their accounts through online banking, mobile banking, mobile check deposit, and bill pay services.
The credit union also offers shared branching and ATM access through their network. Connected distinguishes itself as a local financial institution with decision-making authority at the branch level, emphasizing fast loan approval processes and the ability to finance vehicles directly at dealerships. They promote accessibility features on their website and offer youth-focused products including a Youth Savings Program and scholarship opportunities.
The institution actively markets limited-time promotional rates on products like home equity lines of credit and maintains an accessible mobile banking platform with mobile pay functionality. As a credit union, Connected serves its membership with member-owned governance and typically offers more favorable rates on deposits and loans compared to for-profit banks. However, membership requirements and geographic service limitations apply.
Like most traditional credit unions, they may have fewer branch locations and ATMs than large national banks, though shared branching mitigates this limitation.