Community in Action logo

Community in Action in Ontario, OR

4.1/5

Non-profit Community Action Agency serving Harney and Malheur Counties in Oregon with free housing counseling, energy assistance, and financial education programs.

Data compiled from public sources · Rating from CreditDoc methodology

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Community in Action Review

Community in Action (CinA) is a 501(c)(3) non-profit organization established in 2009 as a designated Community Action Agency (CAA) serving Harney and Malheur Counties in Oregon. It operates as part of the Community Services Network, a national coalition of over 1,100 local agencies that collectively serve more than 15 million low-income individuals annually. The organization is governed by a nine-member Board of Directors representing community leaders, low-income residents, and elected officials from the counties it serves.

CinA offers a comprehensive suite of free and low-cost programs addressing poverty-related challenges, including housing rehabilitation, weatherization, energy assistance, emergency rental assistance, mortgage foreclosure prevention, financial counseling, and food programs. The organization administers grant funds from Oregon Housing & Community Services (OHCS), Housing and Urban Development (HUD), and Community Development Block Grants (CDBG), in addition to accepting charitable contributions. They provide both free services to low-income residents and fee-based programs for moderate-income families.

The organization distinguishes itself through its localized, community-specific approach to service delivery. Rather than following a one-size-fits-all model, CinA tailors programs to address the specific needs of Harney and Malheur Counties. Notable offerings include the Housing Rehabilitation Loan Program (EOBB), Money Smart financial education (available in English and Spanish), Ready to Rent preparation, a Homeownership Center, Veterans Down Payment Assistance, and the VIDA Program. They also conduct community needs assessments and maintain a comprehensive community resource guide.

CinA is a legitimate non-profit with strong funding infrastructure and transparent governance. The primary limitation is geographic scope—services are restricted to two Oregon counties, making them inaccessible to consumers outside this region. Additionally, while the website lists extensive programs, specific eligibility requirements, income thresholds, and application processes are not detailed online, requiring direct contact for program details.

Services & Features

Emergency food programs
Emergency rental assistance and Oregon Emergency Rental Assistance
Energy assistance and energy education
HUD-approved homeownership counseling
Housing Rehabilitation Loan Program (EOBB)
Housing stability assistance and VIDA Program
Individual Development Accounts
Money Smart financial education (English and Spanish)
Mortgage foreclosure prevention counseling
Ready to Rent preparation programs
Veterans down payment assistance
Weatherization and home energy efficiency programs

Feature Checklist

Mobile App
Online Portal
Score Tracking
Credit Education
Personal Advisor
Identity Theft Protection

Pros & Cons

Pros

  • Free financial education through Money Smart programs (English and Spanish versions)
  • HUD-approved housing counseling and homeownership center services
  • Comprehensive housing assistance including foreclosure prevention and emergency rental aid
  • Weatherization and energy assistance programs for low-income households
  • Veterans-specific down payment assistance program
  • Community Resource Connections and needs assessment services
  • Legitimate 501(c)(3) non-profit with 14+ years of operational history since 2009

Cons

  • Geographic restriction: only serves Harney and Malheur Counties in Oregon—not available nationwide
  • Website lacks specific eligibility requirements, income limits, and detailed application procedures for individual programs
  • Limited online information about counselor credentials, average service timelines, or program wait times
  • No clear indication of fee structure for fee-based services offered to moderate-income families

Rating Breakdown

Value
5.0
Effectiveness
3.7
Customer Service
3.9
Transparency
3.5
Ease of Use
4.2

Frequently Asked Questions

Is Community in Action legitimate?

Yes. Community in Action is a registered company, headquartered in Ontario, OR.

How long does Community in Action take to show results?

Counseling available within 1-2 weeks of contact.

Quick Facts

Headquarters
Ontario, OR
BBB Accredited
No
Certifications
HUD-Approved
Starting Price
Free to Use
Setup Fee
None
Free Consultation
Yes
Money-Back Guarantee
No
Visit Community in Action

CreditDoc Diagnosis

Doctor's Verdict on Community in Action

Community in Action is best for low-income residents of Harney and Malheur Counties, Oregon seeking free housing counseling, financial education, and assistance programs through a legitimate, grant-funded non-profit. The primary caveat is strict geographic limitation—services are not available outside these two counties, and prospective users must contact the organization directly for specific program eligibility and application details.

Best For

  • Low-income Oregon residents in Harney and Malheur Counties seeking free housing counseling and financial education
  • Homebuyers in these counties needing first-time homebuyer education and down payment assistance
  • Homeowners facing mortgage foreclosure or needing energy efficiency improvements
  • Veterans in the service area looking for down payment assistance programs
Updated 2026-05-08

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