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Non-profit housing counseling organization providing free and low-cost assistance to California families for homeownership, rental support, and financial management.
Data compiled from public sources
Community Housing Council of Fresno is a member-based non-profit organization dedicated to helping California families find and maintain stable housing. Founded to address housing insecurity and homeownership barriers in the Fresno region, CHC operates as a HUD-approved housing counseling agency with certified advisors on staff. The organization has served thousands of families facing housing-related financial challenges over many years of operation. Their work spans the full spectrum of housing needs, from renters facing eviction to first-time homebuyers and current homeowners navigating financial difficulties.
CHC offers comprehensive, free or low-cost services including housing counseling, first-time homebuyer education classes, financial management workshops, and disaster preparedness training. They provide one-on-one counseling with certified housing counselors available by phone at (559) 221-6919 for personalized guidance. The organization previously administered the California Mortgage Relief Program but is no longer accepting new applications for that initiative. Classes and workshops are offered both in-person at their Fresno classroom and online with live instructors, making services accessible to working families. They also maintain a Real Estate Learning Center and blog providing educational resources.
What distinguishes CHC is their focus on California families specifically and their integrated approach addressing renters, current homeowners, and future homeowners through a single organization. Their membership model invites community participation and investment in housing solutions. Unlike for-profit lenders, CHC prioritizes accessibility and education over revenue generation, offering many services with no listed cost. They maintain partnerships with other organizations to expand their reach and impact.
The main limitation is that CHC is not currently accepting new grant applications and has suspended intake for certain relief programs. Their services appear concentrated in the Fresno area, which may limit accessibility for consumers in other California regions. As a non-profit with finite resources, wait times for counselor availability may exist during peak demand periods. However, for eligible consumers in their service area seeking genuine financial guidance without sales pressure, CHC represents a with trust signals to verify, non-predatory resource.
This is state-level context for Free Help consumers in Fresno, CA. It does not confirm that Community Housing Council of Fresno or this specific location is licensed.
State regulator
California Department of Financial Protection and Innovation (DFPI)
Consumer protection
Source: CreditDoc state-law summary and listed public regulator resources. Verify licensing directly with the listed state regulator before relying on a provider.
According to CFPB data (2023-present), Community Housing Council of Fresno has a 100% response rate to consumer complaints, with 100% of those responses delivered within the CFPB's 15-day window. Response rate measures whether the company replied — not whether the consumer's issue was resolved in their favor.
Community Housing Council of Fresno offers 12 services including Free housing counseling with certified advisors, First-time homebuyer classes (Are You Ready program), Financial management education and workshops, Help for renters facing eviction, Current homeowner support and guidance, and 7 more.
Community Housing Council of Fresno has profile signals associated with First-time homebuyers in California seeking education and pre-purchase counseling, Renters facing eviction seeking legal and financial guidance, Current homeowners struggling with mortgage payments or financial challenges, Families seeking free financial management education and disaster preparedness training.
Key strengths: Free or low-cost housing counseling with certified HUD-approved advisors; Comprehensive services for entire housing journey: renters, homeowners, and first-time buyers; Classes and workshops offered both in-person and online with live instructors. Areas to consider: Currently not accepting new grant applications, limiting financial relief options; California Mortgage Relief Program no longer accepting new applicants.
In the Free Help category, comparable providers include Abacus Credit Counseling, Consumer Credit Counseling Services, Credit.org. Each company has different strengths, so compare services, pricing, and consumer complaint records before deciding what to do next.
CreditDoc Profile Note
CHC is profile signals for California residents seeking genuine, non-commercial housing education and counseling without high-cost lending pressure. The primary caveat is that grant applications are currently closed and some relief programs are not accepting new applicants, so consumers should call to confirm which specific services are available at the time of their inquiry.
Public data from the Consumer Financial Protection Bureau
* Percentage of consumer complaints that received a company response (does not indicate the complaint was resolved in the consumer's favor)
** Percentage of responses delivered within the CFPB's 15-day window
Source: consumerfinance.gov | Last checked 2026-05-10
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Google rating from 7 reviews
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Nonprofit HUD-approved financial counseling agency founded in 1974. Offers free and low-cost counseling for housing, debt, credit, and foreclosure prevention.
Google rating from 984 reviews
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