Cenla Community Action Committee, Incorporated logo

Cenla Community Action Committee, Incorporated in Alexandria, LA

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Cenla CAC is a Louisiana-based nonprofit providing free emergency assistance with utilities, rent, food, and other essentials for low-income residents in Rapides Parish.

Data compiled from public sources

Cenla Community Action Committee, Incorporated Review

Cenla Community Action Committee, Inc. (Cenla CAC) is a nonprofit organization serving the Central Louisiana area with a mission to reduce poverty and promote economic stability among low-income residents in Rapides Parish. The organization operates as a community action agency offering comprehensive assistance programs funded through federal and state grants rather than commercial lending.

Cenla CAC provides a broad range of free services including emergency utility bill assistance (LIHEAP, LIHEAP Crisis, CSGB, ATMOS), rent and mortgage help, food assistance programs (FEMA emergency food, Food for Families for seniors, USDA Surplus Commodities quarterly distribution), and prescription drug assistance. They also offer non-financial services including HUD-approved housing counseling (first-time homebuyers, budgeting, renter's rights), free tax preparation through VITA for households earning up to $54,000 annually, adult GED education through HiSet, and help completing DHHS, Medicaid, and SNAP applications.

Cenla CAC's core distinction is its multipronged approach combining emergency assistance with financial empowerment services. Unlike commercial lenders, they focus on addressing root causes of financial instability through counseling, education, and benefits navigation rather than lending money. Their federal funding streams (LIHEAP, FEMA, HUD) and partnership with utility companies (ATMOS program) indicate established relationships and sustained community trust.

The organization operates on a grant-dependent model with specific eligibility requirements including income verification, residency documentation, and utility bill inspection. Some programs have waiting periods (cannot receive assistance within 6-12 months of previous aid), and emergency services require proof of service termination or eviction notices. Users should contact them directly to verify current eligibility and available funding.

Services & Features

ATMOS utility bill assistance for ATMOS customers
CSGB emergency assistance (utilities, rent, mortgage, prescriptions, medical bills)
DHHS, Medicaid, and SNAP application assistance
FEMA emergency food assistance
Food for Families senior food distribution (40 lbs monthly for 60+)
HUD housing counseling (homebuying, budgeting, renter's rights)
HiSet adult GED education program
LIHEAP Crisis utility assistance (disconnect/termination notice required)
LIHEAP utility assistance (Federal income guidelines required)
Pamper Me With Love diaper and incontinence supplies
Senior Citizen Assistance (utilities, rent, mortgage, prescriptions for 60+)
USDA Surplus Commodities quarterly distribution
VITA free tax preparation (up to $54,000 annual income)

Feature Checklist

Mobile App
Online Portal
Score Tracking
Credit Education
Personal Advisor
Identity Theft Protection

Pros & Cons

Pros

  • Free emergency utility assistance with crisis programs for imminent disconnections
  • HUD-certified housing counseling covering homebuying, budgeting, and tenant rights
  • VITA tax preparation service with automatic EITC calculation and e-filing for low-income filers
  • Multiple food assistance pathways including monthly senior distributions and quarterly commodity pickups
  • Assistance with Medicaid, SNAP, and other government benefits applications
  • Adult education pathway through HiSet GED program
  • ATMOS utility partnership providing priority assistance to elderly, families with children, and disabled persons

Cons

  • Federal funding limitations mean assistance may not be available year-round or for all eligible applicants
  • 6-12 month waiting periods between assistance awards limit repeated use during extended hardship
  • Requires extensive documentation (4 pay stubs, ID, proof of residency, utility bills) creating barriers for homeless or unhoused applicants
  • Services limited to Rapides Parish—does not serve broader Central Louisiana region despite website language
  • No information provided about average assistance amounts, approval timelines, or funding availability status

State Consumer Finance Context

This is state-level context for Free Help consumers in Alexandria, LA. It does not confirm that Cenla Community Action Committee, Incorporated or this specific location is licensed.

State regulator

Louisiana Office of Financial Institutions

Key state rules to check

  • Payday loans capped at $350 with fee of $20 per $100; amounts over $350 (up to $500) at 16.75% per $100.
  • Loan term must be between 14-30 days.
  • Rollovers are limited; borrower cannot have more than $500 in outstanding payday loans.

Source: CreditDoc state-law summary and listed public regulator resources. Verify licensing directly with the listed state regulator before relying on a provider.

Frequently Asked Questions

What services does Cenla Community Action Committee, Incorporated offer?

Cenla Community Action Committee, Incorporated offers 13 services including LIHEAP utility assistance (Federal income guidelines required), LIHEAP Crisis utility assistance (disconnect/termination notice required), CSGB emergency assistance (utilities, rent, mortgage, prescriptions, medical bills), Senior Citizen Assistance (utilities, rent, mortgage, prescriptions for 60+), FEMA emergency food assistance, and 8 more.

What profile signals are listed for Cenla Community Action Committee, Incorporated?

Cenla Community Action Committee, Incorporated has profile signals associated with Low-income households facing utility disconnection or eviction with documented proof of notice, Senior citizens (60+) needing assistance with utilities, rent, or prescriptions who meet federal income guidelines, First-time homebuyers seeking free HUD-approved counseling and financial literacy, Self-employed or gig workers seeking free tax preparation with EITC maximization.

What are the strengths and weaknesses of Cenla Community Action Committee, Incorporated?

Key strengths: Free emergency utility assistance with crisis programs for imminent disconnections; HUD-certified housing counseling covering homebuying, budgeting, and tenant rights; VITA tax preparation service with automatic EITC calculation and e-filing for low-income filers. Areas to consider: Federal funding limitations mean assistance may not be available year-round or for all eligible applicants; 6-12 month waiting periods between assistance awards limit repeated use during extended hardship.

How does Cenla Community Action Committee, Incorporated compare to similar companies?

In the Free Help category, comparable providers include Desire Community Housing Corporation, Louisiana Fair Housing Action Center, Inc., Louisiana Housing Corporation. Each company has different strengths, so compare services, pricing, and consumer complaint records before deciding what to do next.

Quick Facts

Headquarters
Alexandria, LA
BBB Accredited
No
Certifications
HUD-Approved
Visit Cenla Community Action Committee, Incorporated

CreditDoc Profile Note

Research Note on Cenla Community Action Committee, Incorporated

Cenla CAC is profile signals for low-income residents in Rapides Parish facing urgent expense situations (utility disconnection, eviction, food insecurity) or seeking long-term financial stability through counseling and education. The main caveat is that federal grant funding availability fluctuates, programs have 6-12 month waiting periods between awards, and extensive documentation requirements may exclude the most vulnerable populations.

Profile Signals

  • Low-income households facing utility disconnection or eviction with documented proof of notice
  • Senior citizens (60+) needing assistance with utilities, rent, or prescriptions who meet federal income guidelines
  • First-time homebuyers seeking free HUD-approved counseling and financial literacy
  • Self-employed or gig workers seeking free tax preparation with EITC maximization
Updated 2026-05-08

Similar Companies

Desire Community Housing Corporation logo

Desire Community Housing Corporation

Non-profit housing counseling organization serving the Greater New Orleans area, focused on affordable housing production, protection, and fair housing advocacy.

BBB: NR

Profile signals: Low to moderate-income residents of Greater New Orleans seeking affordable housing options, Individuals facing housing discrimination or fair housing concerns in the NOLA region

Louisiana Fair Housing Action Center, Inc. logo

Louisiana Fair Housing Action Center, Inc.

Louisiana Fair Housing Action Center provides free fair housing counseling, discrimination complaint assistance, and eviction defense to residents facing housing discrimination or displacement.

BBB: NR

Profile signals: Renters facing housing discrimination based on protected class status (race, family status, disability, etc.), Tenants facing eviction who need legal representation and defense strategies

Louisiana Housing Corporation logo

Louisiana Housing Corporation

Louisiana Housing Corporation is a state agency offering homeownership programs, affordable housing development funding, and HUD-approved homebuyer counseling to Louisiana residents.

BBB: NR

Profile signals: First-time Louisiana homebuyers seeking below-market mortgage rates and free counseling, Low-to-moderate income households qualifying for affordable housing programs

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Quick Summary

  • Cenla Community Action Committee, Incorporated is listed as a Free Help provider in Alexandria, LA on CreditDoc.
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