CEFCU is a credit union offering checking, savings, loans, and investment services through multiple member centers, including a San Jose Willow Glen location with extended hours and specialized services.
Data compiled from public sources · Google rating shown when a stored review count is available
CEFCU (California Employees Federal Credit Union) operates as a member-owned financial cooperative providing comprehensive banking and lending services. ' The Willow Glen Member Center in San Jose serves as one of their physical locations, managed by Daisy Solorio Mondragon with support from Assistant Manager Nick Aguila. The credit union has established routing number 271183701 and maintains accessibility resources for members using screen readers or auxiliary aids.
The credit union offers a comprehensive suite of financial products across three main categories: Save & Spend (checking, savings, CDs, HSAs, IRAs, youth accounts), Borrow (home loans, vehicle loans, credit cards, personal loans, student loans, HELOCs), and Invest & Insure (investments, wealth management, retirement planning, insurance). Digital access includes online banking, mobile banking, bill pay, phone banking, and digital wallets. The Willow Glen location specifically provides mortgage interviews by appointment, investment representative consultations, business services support, debit card instant issue, notary services, and a kids' play area.
Walk-up ATMs and cash services including cashier's checks and money orders are available on-site. The Willow Glen Member Center distinguishes itself through convenient extended Friday hours (9 AM–6 PM) and Saturday service (9 AM–2 PM), accessibility to Co-op ATM network locations nearby, and personalized appointment services for mortgage and investment consultations. The facility includes member-friendly amenities such as a kids' play area and instant debit card issuance.
Business services are available through dedicated representatives. The credit union observes standard federal holidays and maintains bilingual English/Spanish services. CEFCU is best suited for California employees and members seeking full-service banking with credit union benefits including potential better rates and lower fees than traditional banks.
The Willow Glen location provides in-person service but represents only one branch, so members outside the immediate area would primarily rely on digital banking, phone service, or the shared branch network. Membership eligibility may be restricted based on employment or affiliation criteria typical of credit unions.
This is state-level context for Credit Unions consumers in San Jose, CA. It does not confirm that CEFCU Member Center or this specific location is licensed.
State regulator
California Department of Financial Protection and Innovation (DFPI)
Consumer protection
Source: CreditDoc state-law summary and listed public regulator resources. Verify licensing directly with the listed state regulator before relying on a provider.
CEFCU Member Center offers 16 services including Checking accounts, Savings accounts and Certificates of Deposit, Health Savings Accounts (HSA), Individual Retirement Accounts (IRA), Home loans and mortgage interviews, and 11 more.
CEFCU Member Center has profile signals associated with California employees seeking full-service credit union banking with in-person service in San Jose area, Members needing listed services like mortgage consultation and instant debit card issuance, Borrowers interested in personal loans, vehicle loans, or home equity products from a credit union, Families seeking youth accounts and financial education resources.
Key strengths: Extended Friday hours until 6 PM and Saturday service until 2 PM for working members; Comprehensive product suite including checking, savings, loans, investments, and insurance all in-house; Instant debit card issuance available in-branch. Areas to consider: Membership eligibility likely restricted by employment or affiliation criteria (standard credit union model); Limited branch network compared to major banks—only one Willow Glen location mentioned.
In the Credit Unions category, comparable providers include Gesa Credit Union, H-E-B Federal Credit Union, SDCCU North Park Branch. Each company has different strengths, so compare services, pricing, and consumer complaint records before deciding what to do next.
CreditDoc Profile Note
CEFCU Willow Glen Member Center is profile signals for California-based members already eligible for credit union membership who seek comprehensive banking, lending, and investment services with in-person support. The main caveat is that membership eligibility is typically restricted by employment or affiliation criteria, and specific product terms, rates, and fees are not disclosed on the location page—potential members must contact the branch or visit the main website for detailed information.
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Google rating from 51 reviews
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Google rating from 65 reviews
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