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American Consumer Credit Counseling, Inc.
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BBB: NR
Cccs, a Division of Triangle Family Services, Inc. in Raleigh, NC
No stored Google rating available.
HUD-approved nonprofit housing counselor serving Triangle area families with emergency rental assistance, eviction prevention, and financial counseling since 1937.
Data compiled from public sources
Cccs, a Division of Triangle Family Services, Inc. Review
Triangle Family Services (TFS) is a established nonprofit organization founded in 1937 that operates as a HUD-approved housing counseling agency. The organization serves families in crisis across the Triangle region of North Carolina, with a comprehensive mission focused on strengthening families and building community resilience. CCCS operates as a division within this larger family services umbrella.
TFS offers direct financial assistance through multiple housing-focused programs, including emergency housing assistance, the Rental Assistance Housing Program (RAHP) for individuals experiencing homelessness with diagnosed disabilities, street outreach, and homelessness diversion services. Beyond housing, the organization provides financial counseling and coaching to help families manage money and avoid crisis. All housing services operate through Wake County's Coordinated Entry system, which determines eligibility and referrals. The organization utilizes a Housing First model—prioritizing quick placement into permanent housing before layering additional support services.
TFS distinguishes itself through its integrated service model combining direct financial assistance with professional case management and financial education. As a HUD-approved agency, the organization meets federal standards for housing counseling. Their RAHP program specifically targets individuals experiencing chronic homelessness with disabilities, pairing rental assistance with assertive case management. The organization also operates mental health services, domestic violence intervention programs, and supervised visitation services, reflecting a holistic approach to family stability.
The primary caveat is accessibility: Housing services require intake assessment through Wake County's Coordinated Entry system rather than direct application, limiting availability to referred individuals within that system. Services are geographically limited to Wake County and the Triangle area. While financial counseling is offered, the primary focus remains housing assistance rather than comprehensive credit repair or debt management.
Services & Features
Assertive engagement and ongoing support services
Connection to community resources and emergency shelters
Emergency housing assistance
Eviction prevention assistance
Financial counseling and coaching
HUD-approved housing counseling
Homelessness diversion pilot program
Mental health outpatient treatment
Professional case management
Rental Assistance Housing Program (RAHP) for chronically homeless individuals with disabilities
Rental assistance referrals through Coordinated Entry system
Street outreach services
Feature Checklist
Mobile App
Online Portal
Score Tracking
Credit Education
Personal Advisor
Identity Theft Protection
Pros & Cons
Pros
- HUD-approved housing counseling agency meeting federal standards
- Direct rental and emergency housing assistance available, not just counseling
- Integrated case management pairing financial assistance with ongoing support
- Rental Assistance Housing Program (RAHP) specifically serves chronically homeless individuals with disabilities
- Housing First model prioritizes rapid placement into permanent housing
- Serves families in crisis since 1937—long-established, data-driven organization
- Free financial counseling and coaching services included with housing programs
Cons
- Services limited to Wake County and Triangle area—not available nationwide
- Housing assistance requires referral through Wake County Coordinated Entry system; cannot apply directly
- All access sites are in-person only, creating barriers for some applicants
- Primary focus is housing crisis intervention rather than comprehensive financial or credit services
- RAHP program limited to individuals with diagnosed disabilities experiencing homelessness
State Consumer Finance Context
This is state-level context for Free Help consumers in Raleigh, NC. It does not confirm that Cccs, a Division of Triangle Family Services, Inc. or this specific location is licensed.
State regulator
North Carolina Commissioner of Banks
Consumer protection
North Carolina Attorney General Consumer Protection Division
Key state rules to check
- Payday lending banned since 2001 when the Check Cashers Act authorization expired.
- Consumer finance companies limited to 30% APR on loans under $10,000.
- The North Carolina Consumer Finance Act regulates all licensed consumer lending.
Complaint resources
- North Carolina Commissioner of Banks - State Regulator
- North Carolina Attorney General Consumer Protection Division - State AG
- Consumer Financial Protection Bureau (CFPB) - Federal
Source: CreditDoc state-law summary and listed public regulator resources. Verify licensing directly with the listed state regulator before relying on a provider.
Frequently Asked Questions
What services does Cccs, a Division of Triangle Family Services, Inc. offer?
Cccs, a Division of Triangle Family Services, Inc. offers 12 services including HUD-approved housing counseling, Emergency housing assistance, Rental Assistance Housing Program (RAHP) for chronically homeless individuals with disabilities, Street outreach services, Homelessness diversion pilot program, and 7 more.
What profile signals are listed for Cccs, a Division of Triangle Family Services, Inc.?
Cccs, a Division of Triangle Family Services, Inc. has profile signals associated with Families facing eviction or housing crisis in Wake County, North Carolina, Individuals experiencing homelessness with diagnosed disabilities seeking permanent supportive housing, Low-income families needing emergency rental assistance and case management support, People seeking free financial counseling alongside housing stability programs.
What are the strengths and weaknesses of Cccs, a Division of Triangle Family Services, Inc.?
Key strengths: HUD-approved housing counseling agency meeting federal standards; Direct rental and emergency housing assistance available, not just counseling; Integrated case management pairing financial assistance with ongoing support. Areas to consider: Services limited to Wake County and Triangle area—not available nationwide; Housing assistance requires referral through Wake County Coordinated Entry system; cannot apply directly.
How does Cccs, a Division of Triangle Family Services, Inc. compare to similar companies?
In the Free Help category, comparable providers include American Consumer Credit Counseling, Inc., Nanakuli Housing Corporation, Consumer Credit Counseling Services. Each company has different strengths, so compare services, pricing, and consumer complaint records before deciding what to do next.
Quick Facts
- Headquarters
- Raleigh, NC
- BBB Accredited
- No
- Certifications
- HUD-Approved
CreditDoc Profile Note
Research Note on Cccs, a Division of Triangle Family Services, Inc.
profile signals for Wake County families in active housing crisis seeking emergency rental assistance paired with case management and financial counseling. Primary caveat: requires in-person intake through Wake County's Coordinated Entry system and is not a direct-application service; primarily serves those meeting homelessness or eviction crisis thresholds rather than providing general financial or credit services.
Profile Signals
- Families facing eviction or housing crisis in Wake County, North Carolina
- Individuals experiencing homelessness with diagnosed disabilities seeking permanent supportive housing
- Low-income families needing emergency rental assistance and case management support
- People seeking free financial counseling alongside housing stability programs
Updated 2026-04-29
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Quick Summary
- Cccs, a Division of Triangle Family Services, Inc. is listed as a Free Help provider in Raleigh, NC on CreditDoc.
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Next Steps
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