Asian Services in Action, Inc. (Asia) logo

Asian Services in Action, Inc. (Asia) in Cleveland, OH

4.0/5

Non-profit health and human services agency offering culturally competent support including microloans, legal services, and social services for immigrant and refugee communities in Northeast Ohio.

Data compiled from public sources · Rating from CreditDoc methodology

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Asian Services in Action, Inc. (Asia) Review

Asian Services in Action (ASIA) is a non-profit organization founded in 1995 and headquartered in Akron, Ohio, serving immigrant, refugee, and native-born communities across Northeast Ohio. The organization operates two Federally Qualified Health Centers (ICHC) with locations in Cleveland and Akron, both accredited as Patient-Centered Medical Homes. ASIA's mission focuses on empowering Asian American and Pacific Islander communities while addressing systemic barriers to access across languages and cultures.

ASIA offers a comprehensive suite of services including healthcare on a sliding scale, the Apex Fund for Economic Opportunity (small business microloans), legal services (immigration law, family law, estate planning), interpreting and translation services, community mental health support, youth and senior programming, financial education, employment assistance, and social services for vulnerable populations. Their International Community Health Center specifically serves those facing economic or language barriers to care. The Apex Fund microloan program targets low-income entrepreneurs who cannot access conventional bank financing.

What distinguishes ASIA is its integrated, whole-person approach combining healthcare, legal support, and economic empowerment through a single non-profit structure. They emphasize cultural and linguistic competency across all services, employ bilingual staff, and operate on a sliding-scale fee structure to ensure accessibility. The organization has earned accreditation as Patient-Centered Medical Homes and maintains strong community partnerships with foundations like the Akron Community Foundation.

ASIA operates as a legitimate non-profit with established community roots, 51-200 employees, and documented grant funding. However, potential borrowers should note that microloan programs typically serve nascent or under-resourced businesses and may have stricter qualification requirements than conventional small business lenders. The organization's primary focus is community health and social services rather than lending, with microloans representing one component of their broader mission.

Services & Features

Apex Fund for Economic Opportunity microloans
Community mental health services
Employment assistance and ESOL programs
Estate planning services
Family law representation
Financial education and economic self-sufficiency programs
Immigration and legal services
International Community Health Center with sliding-scale healthcare
Interpreting and translation services
Senior services
Victim support services through Ahimsa department
Youth programming and afterschool tutoring

Feature Checklist

Mobile App
Online Portal
Score Tracking
Credit Education
Personal Advisor
Identity Theft Protection

Pros & Cons

Pros

  • Sliding-scale healthcare and services ensure affordability for low-income immigrants and refugees
  • Bilingual and multilingual staff provide linguistically competent support across all programs
  • Apex Fund microloans specifically designed for low-income entrepreneurs excluded from conventional financing
  • Dual Federally Qualified Health Centers with Patient-Centered Medical Home accreditation
  • Integrated services under one roof including legal aid, health, business loans, and social services
  • Strong community funding through established grants and partnerships with local foundations
  • Accredited non-profit with 25+ year operational history and 51-200 employee staff

Cons

  • Microloan program focuses on Northeast Ohio only; geographic service area limitation for borrowers
  • Primary organizational focus is healthcare and social services, not lending; microloans are secondary program
  • Limited publicly available information on Apex Fund loan terms, rates, and specific eligibility criteria on website
  • Non-profit structure may mean longer application and approval processes compared to commercial lenders
  • No online loan application or status tracking mentioned; likely requires in-person or phone inquiry

Rating Breakdown

Value
5.0
Effectiveness
3.7
Customer Service
3.7
Transparency
3.5
Ease of Use
3.9

Frequently Asked Questions

Is Asian Services in Action, Inc. (Asia) legitimate?

Yes. Asian Services in Action, Inc. (Asia) is a registered company, headquartered in Cleveland, OH.

How long does Asian Services in Action, Inc. (Asia) take to show results?

Counseling available within 1-2 weeks of contact.

Quick Facts

Headquarters
Cleveland, OH
BBB Accredited
No
Certifications
HUD-Approved
Starting Price
Free to Use
Setup Fee
None
Free Consultation
Yes
Money-Back Guarantee
No
Visit Asian Services in Action, Inc. (Asia)

CreditDoc Diagnosis

Doctor's Verdict on Asian Services in Action, Inc. (Asia)

ASIA is best for immigrant and refugee entrepreneurs in Northeast Ohio seeking culturally competent microloan financing for business startup or expansion, particularly those unable to access conventional bank loans. The main caveat is that microloans are a secondary service within a non-profit healthcare and social services organization, so borrowers should expect a community-focused approach rather than a commercial lending experience, and should verify current loan availability and terms by contacting the organization directly.

Best For

  • Immigrant and refugee entrepreneurs in Northeast Ohio needing capital for business startup or expansion
  • Low-income small business owners unable to qualify for traditional bank financing
  • Entrepreneurs seeking culturally competent, bilingual business lending support
  • Community members needing integrated health, legal, and economic services simultaneously
Updated 2026-04-29

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