Appalachian Power Employees Federal Credit Union was established in 1936 by employees of Appalachian Power Company and remains a member-owned, not-for-profit financial institution. As a federally chartered credit union regulated by the National Credit Union Administration (NCUA), it operates under cooperative principles where each member holds one vote in the organization's governance. The institution has been audited by federal examiners and rated as sound and resistant to external economic disturbances.
The credit union offers a range of financial products tailored to member needs, including share savings accounts with competitive yields, share draft checking accounts with no monthly service fees, and various loan products. Members can access vehicle loans, motorcycle loans, boat and camper financing, signature loans, and share-secured loans. The institution provides direct deposit capabilities for paychecks, Social Security, pensions, and government payments. Additional services include payroll deduction options, domestic wire transfers, and loan insurance.
Appalachian Power EFCU distinguishes itself through its tight-knit membership structure tied to Appalachian Power Company employment, its absence of monthly account fees, and its commitment to member-owned cooperative banking. The credit union maintains competitive dividend rates with expanded tier structures and offers a personal touch with direct contact via email and phone during business hours (Monday-Friday, 7:45am-4:15pm, closed noon-1pm for lunch).
As a small, regional credit union with $5.9M in assets and under 1,000 members, Appalachian Power EFCU serves a specific employment-based field of membership. While federally insured and rated as sound by regulators, the institution's limited asset size means fewer technological conveniences compared to larger banks and credit unions. The member base appears stable but growth opportunities may be constrained by the defined field of membership criteria.