WaFd Bank is a full-service regional bank operating in Washington, Nevada, New Mexico, and Oregon with branch locations including Seattle's International District, offering personal and business banking services.
Data compiled from public sources · Google rating shown when a stored review count is available
WaFd Bank is a regional financial institution with a presence across the Pacific Northwest and Southwest, maintaining multiple branches including a location in Seattle's International District at 601 S. Jackson. The bank has established itself as a community-focused financial provider, emphasizing personalized service and local market experience context across its operating states.
The bank offers a comprehensive range of banking services including personal checking and savings accounts, small business accounts, safe deposit boxes, teller services, and ATM access. Customers can conduct banking through traditional branch services during lobby hours (Monday-Friday 9 AM-5 PM, Friday extended to 6 PM, closed weekends), or through their online banking platform and mobile application available on iOS and Android. Online and mobile services include bill pay, balance checking, money transfers, mobile check deposit, person-to-person transfers, and wire transfers.
WaFd Bank distinguishes itself through Forbes recognition as America's Best-in-State Bank, earning this award in Nevada, New Mexico, and Oregon, with a top-3 ranking in Washington. 0-star average rating across 13 reviews, with particular praise for personalized service from named staff members including Branch Manager Albert Chun and Personal Banker Yiran Zhang. The bank emphasizes its neighborhood banking approach and commitment to understanding individual customer needs.
As a traditional regional bank, WaFd Bank is best suited for customers seeking established, in-person banking relationships with human interaction and local branch presence. The primary limitation is geographic restriction to four states, making it inaccessible to customers outside these regions. Additionally, the branch's specific service capabilities and product offerings (such as loan products, rates, and fees) are not detailed on this location page, requiring direct customer inquiry.
WaFd Bank received 29 consumer complaints in the past 12 months. All complaints received a timely response from the company.
29
Complaints (12 months)
3.6%
Resolved with relief
Declining
Complaint trend
Most Common Complaint Categories
This is state-level context for Banks consumers in Seattle, WA. It does not confirm that WaFd Bank or this specific location is licensed.
State regulator
Washington Department of Financial Institutions
Consumer protection
Source: CreditDoc state-law summary and listed public regulator resources. Verify licensing directly with the listed state regulator before relying on a provider.
WaFd Bank offers 12 services including Personal checking accounts, Personal savings accounts, Small business accounts, Teller services, Safe deposit boxes, and 7 more.
WaFd Bank has profile signals associated with Customers in the Pacific Northwest (Washington, Oregon) seeking community-focused banking with personalized service, Small business owners in WaFd Bank's service areas needing local commercial lending relationships, Customers preferring traditional branch banking with named relationship managers over purely digital banking.
Key strengths: 5.0-star customer rating across 13 reviews at this branch location; Named branch manager (Albert Chun) and personal bankers available by appointment for relationship banking; Forbes America's Best-in-State Bank award recognition in multiple states. Areas to consider: Limited geographic availability restricted to Washington, Nevada, New Mexico, and Oregon only; Website branch page lacks specific information about loan products, interest rates, or fee structures.
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CreditDoc Profile Note
WaFd Bank is profile signals for Pacific Northwest residents and small business owners who value community banking, personalized service from named bankers, and established branch presence. The primary caveat is geographic limitation—this bank only operates in Washington, Nevada, New Mexico, and Oregon, and specific product details (rates, fees, loan terms) require direct branch contact as they are not provided on this location page.
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