BMO Bank logo

BMO Bank in Chicago, IL

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BMO Bank is a national and regional banking brand offering personal banking, lending, credit cards, mortgages, and business banking services in the United States.

Data compiled from public sources

BBB: A+ Profiled Provider Visit Website

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BMO Bank Review

BMO Bank serves U.S. consumers through personal banking products that include checking and savings accounts, credit cards, mortgages, personal lending, and digital banking tools. The brand also supports business and commercial banking customers.

CreditDoc treats this as a brand-level banking profile rather than a single Chicago branch listing. Consumers comparing BMO should confirm product availability, fees, rate disclosures, branch access, digital account requirements, and state-specific terms directly with BMO before applying or opening an account.

Services & Features

Auto loans
Business checking and credit cards
Checking accounts (Smart Money, Premier, Smart Advantage)
Commercial lending
Home equity loans and lines of credit (HELOCs)
Mortgage lending (purchase and refinance)
Online and mobile banking
Personal loans
Savings accounts and CDs
Wealth management

Feature Checklist

Mobile App
Online Portal
Score Tracking
Credit Education
Personal Advisor
Identity Theft Protection

Pros & Cons

Pros

  • North America's 8th largest bank by assets — $1T+ across operations, 12M+ customers
  • 994 branch locations across 8 US states for in-person banking
  • Full-service banking: checking, savings, mortgages, HELOCs, personal loans, business banking
  • FDIC insured — deposits protected up to $250,000 per depositor
  • Competitive mortgage and HELOC rates from a major national bank
  • Strong digital banking platform with mobile app, Zelle, and bill pay
  • BBB A+ rated with over 140 years of banking history (founded 1882)
  • Publicly traded parent (NYSE: BMO, TSX: BMO) — listed and regulated

Cons

  • Branch network limited to 8 states (primarily Midwest)
  • Mixed customer service reviews
  • Not specifically focused on subprime or credit-building products
  • Monthly fees on some checking accounts without qualifying activities
  • Fewer locations than megabanks like Chase or Bank of America

Consumer Complaint Record

BMO Bank National Association received 1,226 consumer complaints in the past 12 months. All complaints received a timely response from the company.

1,226

Complaints (12 months)

29.5%

Resolved with relief

Stable

Complaint trend

Most Common Complaint Categories

Managing an account
35.0%
Closing an account
10.6%
Opening an account
7.0%

990 FDIC-insured branch locations nationwide.

Source: Consumer Financial Protection Bureau · FDIC BankFind

State Consumer Finance Context

This is state-level context for Banks consumers in Chicago, IL. It does not confirm that BMO Bank or this specific location is licensed.

State regulator

Illinois Department of Financial and Professional Regulation

Consumer protection

Illinois Attorney General Consumer Protection Division

Key state rules to check

  • The Predatory Loan Prevention Act (2021) caps all consumer loans at 36% APR including fees.
  • Traditional payday loans are effectively eliminated due to the 36% cap.
  • The Consumer Installment Loan Act regulates installment lending with additional protections.

Source: CreditDoc state-law summary and listed public regulator resources. Verify licensing directly with the listed state regulator before relying on a provider.

Frequently Asked Questions

What services does BMO Bank offer?

BMO Bank offers 10 services including Checking accounts (Smart Money, Premier, Smart Advantage), Savings accounts and CDs, Mortgage lending (purchase and refinance), Home equity loans and lines of credit (HELOCs), Personal loans, and 5 more.

What profile signals are listed for BMO Bank?

BMO Bank has profile signals associated with Consumers in IL, WI, IN, MN, KS, MO, AZ, or FL who want a major bank with local branches, First-time homebuyers looking for mortgage options, Homeowners seeking HELOCs or home equity loans, Small business owners needing commercial banking services, People who want a checking account from an established, FDIC-insured institution.

What are the strengths and weaknesses of BMO Bank?

Key strengths: North America's 8th largest bank by assets — $1T+ across operations, 12M+ customers; 994 branch locations across 8 US states for in-person banking; Full-service banking: checking, savings, mortgages, HELOCs, personal loans, business banking. Areas to consider: Branch network limited to 8 states (primarily Midwest); Mixed customer service reviews.

How does BMO Bank compare to similar companies?

In the Banks category, comparable providers include U.S. Bank National Association, Regions Bank (Drive-Thru Only), First Community Bank and Trust. Each company has different strengths, so compare services, pricing, and consumer complaint records before deciding what to do next.

Where does BMO Bank operate?

BMO Bank serves customers in 22 states including Arizona, California, Colorado, Florida, Idaho, Illinois, Indiana, Iowa, and 14 more states.

Is BMO Bank accredited by the Better Business Bureau?

BMO Bank holds a A+ rating with the Better Business Bureau and is BBB-accredited.

Quick Facts

Founded
1882
Headquarters
Chicago, IL
Employees
10001+
BBB Rating
A+
BBB Accredited
Yes
Certifications
BBB A+ Accredited (since 1997) FDIC Insured NYSE: BMO
Visit BMO Bank

CreditDoc Profile Note

Research Note on BMO Bank

BMO Bank is a top-tier, full-service national bank — North America's 8th largest by assets with 994 branches across 8 US states. Offers the complete range of personal and business banking: checking accounts, mortgages (fixed, ARM, jumbo, low down payment), HELOCs, personal loans, auto loans, business banking, and wealth management. BBB A+ rated, FDIC insured, publicly traded (NYSE: BMO). profile signals for consumers in IL, WI, IN, MN, KS, MO, AZ, or FL who want a major bank with both physical branches and modern digital banking.

Profile Signals

  • Consumers in IL, WI, IN, MN, KS, MO, AZ, or FL who want a major bank with local branches
  • First-time homebuyers looking for mortgage options
  • Homeowners seeking HELOCs or home equity loans
  • Small business owners needing commercial banking services
  • People who want a checking account from an established, FDIC-insured institution
Updated 2026-05-26

Similar Companies

U.S. Bank National Association logo

U.S. Bank National Association

U.S. Bank National Association is a major national bank offering checking, savings, credit cards, mortgages, home equity products, and investment services through branches and digital banking.

BBB: NR

Profile signals: Consumers seeking a full-service bank with comprehensive checking, savings, credit cards, mortgages, and investment services under one institution, Homeowners interested in mortgages, refinancing, home equity loans, and integrated home lending with banking services

View Details
R

Regions Bank (Drive-Thru Only)

Review this provider profile and compare source-linked details before choosing what to do next.

BBB: NR
View Details
F

First Community Bank and Trust

Review this provider profile and compare source-linked details before choosing what to do next.

BBB: NR
View Details

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Quick Summary

  • BMO Bank is listed as a Banks provider in Chicago, IL on CreditDoc.
  • Use this page to check contact details, location, listed services, review signals, FAQs, and similar providers before deciding what to do next.
  • If you need a loan, account, installment option, credit help, or debt support, start with the fit quiz and compare alternatives before contacting a provider.
  • For broader context, continue into the free Credit Fundamentals course or a relevant financial wellness guide.

Next Steps

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