Vigo logo

Vigo in Mesa, AZ

2.1/5

Western Union is a global money transfer service enabling customers to send and receive funds internationally with competitive exchange rates and low fees starting at $0.

Data compiled from public sources · Rating from CreditDoc methodology

Vigo Review

Western Union is a multinational financial services company that specializes in money transfer and payment services. The company operates a vast global network allowing customers to send money online and receive funds across numerous countries and territories worldwide. With operations spanning over 200 countries and territories, Western Union has established itself as a prominent player in the international remittance and money transfer industry. The company serves both individual consumers sending personal funds and businesses requiring payment solutions.

Western Union's primary service is international money transfers, enabling users to send funds from the United States to recipients in destinations including Mexico, Guatemala, the Philippines, India, Colombia, and numerous other countries. The platform offers competitive exchange rates that vary by destination, with rates for USD conversions ranging from approximately 16.95 to 17.63 MXN depending on the transfer method. The company provides multiple fee structures, ranging from $1.99 to $0.00 USD, with promotional offers for new registered users who receive a $0 fee on their first online transfer. Customers can register online to access better exchange rates and lower fees compared to unregistered users.

Western Union distinguishes itself through its extensive global reach and multi-currency support across major destinations and currencies. The company offers both registered and unregistered transfer options, with incentives for account creation. The platform provides real-time exchange rate quotes and transparent fee disclosure, allowing customers to see exactly what their recipient will receive before completing a transfer. Their integration of online transfer capabilities with physical locations provides flexibility for customers preferring different transfer methods.

Western Union's service carries standard limitations inherent to international money transfers, including currency conversion costs and exchange rate fluctuations. The website content indicates occasional service interruptions (as evidenced by the temporary Orange wallet unavailability notice). Customers should be aware that while promotional rates are available, standard transfer fees and exchange margins apply to most transactions, and the actual cost of sending money varies significantly by destination country and amount transferred.

Services & Features

Exchange rate quoting and comparison tools
Fee-free transfer promotions for new registered customers
Money transfer to Colombia with COP currency support
Money transfer to Dominican Republic with USD and DOP support
Money transfer to Guatemala with GTQ currency support
Money transfer to India with INR currency support
Money transfer to Mexico with MXN currency support
Money transfer to the Philippines with PHP and USD support
Multi-currency conversion with real-time exchange rates
Online international money transfers from the United States
User account registration with promotional rate benefits
Wire transfer services across 200+ countries and territories

Feature Checklist

Mobile App
Online Portal
Score Tracking
Credit Education
Personal Advisor
Identity Theft Protection

Pros & Cons

Pros

  • Extensive global network spanning over 200 countries and territories with support for major currencies
  • Competitive exchange rates with transparent real-time quotes before transfer completion
  • Low promotional fees with $0 charges available on first online transfer for registered users
  • Multiple transfer options including online and physical location-based transfers
  • Incentives for account registration including better exchange rates
  • Clear fee transparency showing exact amounts sent and received
  • Support for high-volume transfers with flexible sending amounts

Cons

  • Service interruptions occur (Orange wallet was temporarily unavailable at time of content capture)
  • Exchange rates vary significantly by destination, creating pricing uncertainty
  • Standard fees and exchange margins apply to most transactions despite promotional offers
  • Online registration required to access best rates, creating friction for one-time users
  • Limited detail provided on transfer speed and processing times

Rating Breakdown

Value
2.0
Effectiveness
1.0
Customer Service
2.2
Transparency
2.0
Ease of Use
3.7

Frequently Asked Questions

Is Vigo legitimate?

Yes. Vigo is a registered company, headquartered in 507 E University Dr #4, Mesa, AZ 85203.

Quick Facts

Headquarters
507 E University Dr #4, Mesa, AZ 85203
BBB Accredited
No
Starting Price
Contact provider
Setup Fee
None
Money-Back Guarantee
No
Visit Vigo

CreditDoc Diagnosis

Doctor's Verdict on Vigo

Western Union is best for consumers needing reliable, global money transfer capabilities with competitive rates and extensive destination coverage. The main caveat is that while promotional rates exist, standard fees and exchange margins apply to most transactions, and customers should compare rates for their specific destination before sending.

Best For

  • International remittance senders supporting family members abroad
  • Frequent travelers needing to send money across multiple countries
  • Immigrants and expats sending regular payments to home countries
  • Businesses requiring international payment capabilities
Updated 2026-04-29

More Check Cashing & Money Services

U

USA Check Center (formerly Check Center)

0.0/5
Contact BBB:

Financial Wellness Guides

Affiliate Disclosure: CreditDoc may earn a commission when you click links to Vigo and other services. These commissions help us maintain our free research. Our editorial team independently evaluates all services. Compensation does not influence our ratings or rankings. Learn more.