ACE Cash Express logo

ACE Cash Express in Irving, TX

3.3/5

ACE Cash Express offers payday loans ($100–$255) and short-term cash advances in California, with both online and in-store options for fast emergency funding.

Data compiled from public sources · Rating from CreditDoc methodology

From Free/mo BBB: A+ Visit Website

ACE Cash Express Review

ACE Cash Express is a financial services company operating physical locations across multiple states, including California, with a primary focus on short-term lending and money services. The company has been serving consumers seeking quick access to cash for emergency expenses, with a brick-and-mortar presence complemented by online lending options. ACE's core product is the payday loan—a small-dollar, short-term cash advance designed to bridge the gap until the next paycheck, typically repaid in full on the borrower's next payday. The company also operates through partnerships with banking services providers like Pathward, N.A., to offer deposit accounts and prepaid debit cards.

ACE Cash Express provides a comprehensive suite of money services beyond payday loans. These include check cashing (no bank account required), bill payment services for rent and utilities, MoneyGram money transfers to over 200 countries, money orders, ATM services, and tax refund cashing. The company also offers branded card products—Porte (a full-service mobile banking app with in-person support), Flare Account (online banking), and ACE Elite Visa prepaid debit cards. This diversified service menu positions ACE as a one-stop financial services hub for unbanked and underbanked consumers.

ACE distinguishes itself through its physical retail footprint, which provides in-person support and immediate service availability. The Hollywood location exemplifies this approach, operating extended hours (9 AM–7 PM Friday, 9 AM–4 PM Saturday) to accommodate working consumers. The integration of banking products via Pathward allows ACE to offer FDIC-insured deposit accounts alongside traditional payday lending, potentially providing a bridge to mainstream banking. The company's multi-service model—combining lending with check cashing, money transfers, and bill payment—addresses multiple financial needs in a single location.

However, payday loans carry significant structural concerns. California payday loans, while capped at $255 for initial borrowers, are high-cost short-term debt designed for repayment in full on the next payday—a structure that often traps consumers in debt cycles. The website does not disclose APR, fees, or renewal terms, making it impossible to assess true cost. ACE's role as a payday lender means it profits from financial desperation rather than providing sustainable alternatives. For consumers facing genuine emergencies, this product is a last resort, not a solution.

Consumers considering short-term borrowing should carefully evaluate all alternatives before committing to high-cost lending. Payday loan alternatives and cash advance apps often provide similar fast funding with significantly lower fees. Personal loans for bad credit offer larger amounts with structured repayment terms, while credit builder loans build emergency savings and credit history simultaneously. Credit counseling from a nonprofit agency can help address the underlying cash flow issues that drive short-term borrowing, and credit repair services can help improve credit scores enough to qualify for mainstream financial products over time. Some emergency lenders offer short-term installment loans as an alternative to single-payment payday products, spreading repayment across several months.

Services & Features

ACE Elite Visa prepaid debit card
ATM services and cash loading to prepaid cards
Bill payment services (rent, utilities, credit cards)
Business services
Check cashing (no bank account required)
Flare Account online banking with deposit account
MoneyGram money orders
MoneyGram money transfers (domestic and international to 200+ countries)
Payday loans ($100–$255 online or in-store)
Porte full-service mobile banking account with FDIC insurance
Tax refund cashing

Feature Checklist

Mobile App
Online Portal
Score Tracking
Credit Education
Personal Advisor
Identity Theft Protection

Pricing Plans

Payday Loans

Free /mo
  • Loan amounts $100–$255
  • In-store and online application
  • Same-day funding available
  • Short-term repayment (next payday)
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Most Popular

Installment Loans

Free /mo
  • Larger loan amounts than payday
  • Fixed monthly payment schedule
  • In-store and online application
  • Extended repayment terms
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Pros & Cons

Pros

  • Low loan caps ($100–$255 max in California) reduce the risk of over-borrowing compared to larger payday loans
  • Multiple funding channels: online applications and in-store access for immediate cash
  • Extended store hours (open until 7 PM Friday, 4 PM Saturday) accommodate working consumers
  • No bank account required for check cashing services; only valid government ID needed
  • Integrated money services (bill pay, money transfers, ATM access) provide convenience beyond lending
  • FDIC-insured banking products (Porte, Flare Account) through Pathward partnership offer safer alternatives to cash
  • Mobile banking app available through Porte for account management

Cons

  • APR, fees, and renewal terms not disclosed on website, making true cost of borrowing opaque
  • Payday loan structure inherently creates debt cycles—full repayment in 2 weeks is difficult for low-income borrowers
  • No alternative products offered (e.g., installment loans, credit-builder programs) for consumers seeking less predatory options
  • Temporary store closures (e.g., New Orleans due to Hurricane Ida) may leave customers without access during emergencies
  • Limited loan amount ($100–$255) may be insufficient for actual emergencies, forcing consumers to roll over loans

Rating Breakdown

Value
2.2
Effectiveness
3.0
Customer Service
3.5
Transparency
3.1
Ease of Use
4.7

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Frequently Asked Questions

Is ACE Cash Express legitimate?

Yes. ACE Cash Express is a registered company, headquartered in Irving, TX, founded in 1968. They hold a A+ rating with the Better Business Bureau.

How much does ACE Cash Express cost?

ACE Cash Express plans start at Free per month with no setup fee. No money-back guarantee is offered.

How long does ACE Cash Express take to show results?

Results vary by individual situation. Contact the provider to discuss expected timelines for your specific needs.

Quick Facts

Founded
1968
Headquarters
Irving, TX
Employees
1001-5000
BBB Rating
A+
BBB Accredited
No
Certifications
CFSA Member State-licensed lender
Starting Price
Free/mo
Setup Fee
None
Money-Back Guarantee
No
Visit ACE Cash Express

CreditDoc Diagnosis

Doctor's Verdict on ACE Cash Express

ACE Cash Express is best for consumers facing genuine short-term cash emergencies who have no other borrowing options and can repay within 2 weeks. The primary caveat is that payday loans are high-cost debt products that frequently trap borrowers in renewal cycles; consumers should explore credit unions, employer advances, or non-profit lending before committing to this option. The lack of disclosed APR and fee information on the website is a significant transparency concern.

CFPB Transparency Report

Public data from the Consumer Financial Protection Bureau

Issues Resolved
96.9%
Timely Responses
98.3%

Source: consumerfinance.gov | Last checked 2026-03-20

Best For

  • Consumers with immediate cash needs (within hours) who have no access to credit cards or bank loans
  • Unbanked/underbanked individuals in need of check cashing, bill payment, or money transfer services
  • Workers with irregular income who need gap funding but can reliably repay within 2 weeks
  • Immigrants or international remittance senders using MoneyGram money transfer services
Updated 2026-04-30

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Financial Wellness Guides

Financial Terms Explained (10 terms)

New to credit and lending? Here are the key terms used on this page, explained in plain language with real-number examples.

Interest & Rates

APR — Annual Percentage Rate

The total yearly cost of borrowing money, including the interest rate plus any fees the lender charges. Think of it as the 'true price tag' on a loan.

Why it matters

Lenders must show APR by law (Truth in Lending Act) because the interest rate alone can hide fees. Comparing APR across lenders is the most reliable way to find the cheapest loan.

Example

You borrow $10,000 at 6% interest for 3 years, but there's a $300 origination fee. The interest rate is 6%, but the APR is 6.9% because it includes that fee. You'd pay $304/month and $946 total in interest.

Compound Interest

Interest calculated on both the original amount borrowed AND the interest that's already been added. It's 'interest on interest' — and it makes debt grow faster than you'd expect.

Why it matters

Credit cards and many loans use compound interest. If you only make minimum payments, compound interest is why a $3,000 balance can take 15 years to pay off.

Example

You owe $1,000 at 20% annual interest compounded monthly. After month 1 you owe $1,016.67. Month 2, interest is charged on $1,016.67 (not $1,000), so you owe $1,033.61. After 1 year without payments: $1,219.

MAPR — Military Annual Percentage Rate

A special APR calculation used for military servicemembers that includes ALL costs — fees, insurance, and add-ons — capped at 36% by federal law.

Why it matters

The Military Lending Act protects active-duty servicemembers and their families from predatory lending. Any lender charging above 36% MAPR to military is breaking federal law.

Example

A payday lender charges a $15 fee per $100 borrowed for 2 weeks. For civilians, that's technically legal in some states. For military: that works out to 391% MAPR — illegal under the MLA.

Usury Rate — Usury Rate (Interest Rate Cap)

The maximum interest rate a lender can legally charge in a particular state. Charging above this rate is called 'usury' and is illegal.

Why it matters

Usury laws are your main legal protection against predatory interest rates. But beware: some states have weak or no usury caps, and federal banks can sometimes override state limits.

Example

New York caps interest at 16% for most consumer loans (25% is criminal usury). If a lender tries to charge you 30% in NY, that loan is unenforceable — you could fight it in court.

How Loans Work

Collateral — Loan Collateral

An asset you pledge to the lender as security for a loan. If you stop paying, the lender can seize and sell that asset to recover their money.

Why it matters

Secured loans (with collateral) have lower interest rates because the lender has less risk. But you could lose your home, car, or savings if you default.

Example

A mortgage uses your house as collateral. A car loan uses your vehicle. A title loan uses your car title. If you miss payments, the lender can foreclose or repossess.

Fees & Costs

Late Fee — Late Payment Fee

A charge added to your account when you miss a payment deadline. Most credit cards charge $29-$41 per late payment, and many loans have similar penalties.

Why it matters

The fee itself hurts, but the real damage is to your credit score. A payment 30+ days late stays on your credit report for 7 years and can drop your score 60-110 points.

Example

Your credit card payment of $150 is due March 1. You pay on March 18. The bank charges a $39 late fee. If it's 30+ days late, it gets reported to credit bureaus and your 760 score drops to 670.

NSF Fee — Non-Sufficient Funds Fee

A fee your bank charges when a payment bounces because there isn't enough money in your account. Also called a 'bounced check fee' or 'returned payment fee.'

Why it matters

NSF fees hit you twice — your bank charges you AND the company you were trying to pay may charge their own returned payment fee. That's $50-70 for one missed payment.

Example

Your auto-pay tries to pull $350 for rent, but you only have $280 in checking. Your bank charges $35 NSF fee. Your landlord charges $25 returned payment fee. Total damage: $60 in fees.

Legal Terms

Usury — Usury (Illegal Interest)

The practice of charging interest rates higher than what the law allows. Usury laws set state-specific caps on how much lenders can charge.

Why it matters

If a lender charges usurious rates, the loan may be void, penalties can be reduced, or you may be entitled to damages. Know your state's limits.

Example

Your state caps consumer loans at 24% APR. An online lender charges you 36%. That loan may be unenforceable, and you might only need to repay the principal — no interest or fees.

Credit Cards

Cash Advance — Credit Card Cash Advance

Using your credit card to get cash from an ATM or bank. It's one of the most expensive ways to borrow — higher interest rate, immediate interest accrual (no grace period), and an upfront fee.

Why it matters

Cash advances are a debt trap: 25-30% APR with no grace period plus a 3-5% fee. Interest starts the second you withdraw, not at the end of the billing cycle.

Example

You take a $500 cash advance. Fee: $25 (5%). Interest: 28% APR starting immediately. After 30 days, you owe $536.67. After 6 months of minimum payments, you've paid $85 in interest on $500.

Want to learn more? Read our Financial Wellness Guides for in-depth explanations and practical advice.

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