Truist logo

Truist in Nashville, TN

3.2/5
Google rating from 61 reviews

Truist is a full-service bank offering checking, savings, loans, and investment services through physical branches and digital channels. The North Nashville location provides in-person banking with extended Friday hours.

Data compiled from public sources · Google rating shown when a stored review count is available

Truist Review

Truist operates as a traditional retail bank with physical branch locations across multiple states, including this North Nashville branch in Tennessee. The company provides comprehensive banking services ranging from basic deposit accounts to listed financial products. This particular branch location serves the Nashville community at 1201 Dr Db Todd Jr Blvd in the 37208 zip code area.

The North Nashville branch offers a full suite of banking services including deposit transactions, direct retail loans, credit cards, safe deposit boxes, business loans, mortgage loans, and investment services. Customers can access funds through drive-up windows, night depository service, and digital wallet functionality integrated with contactless ATM access. The branch also provides listed services by appointment, including mortgage loans, insurance, investments, treasury services, trust services, leasing services, and cash management.

Truist distinguishes itself through multiple service delivery channels combining traditional in-person banking with modern digital capabilities. The branch offers extended Friday hours (9 am–6 pm) compared to standard Monday-Thursday hours (9 am–4 pm), accommodating working customers. Digital wallet integration with Truist debit cards provides contactless ATM access, and the branch maintains both lobby and drive-through service options for customer convenience.

The North Nashville branch operates within standard banking hours but customers should note that weekend services are unavailable. As with most traditional banks, some services like mortgage loans, insurance, and investments require appointment scheduling rather than walk-in availability. The branch's service hours and ATM availability are subject to change, as indicated by the "altered schedule today" messaging on their website.

Services & Features

Business loans
Credit cards
Deposit transactions
Digital wallet with contactless ATM access
Direct retail loans
Drive-up window service
Insurance services (by appointment)
International wire transfers and foreign currency exchange
Investment services (by appointment)
Mortgage loans (by appointment)
Night depository service
Safe deposit boxes

Feature Checklist

Mobile App
Online Portal
Score Tracking
Credit Education
Personal Advisor
Identity Theft Protection

Pros & Cons

Pros

  • Extended Friday hours until 6 pm accommodates working customers beyond standard banking hours
  • Multiple service channels including in-person, drive-through, and digital wallet access for flexibility
  • Comprehensive service menu including business loans, mortgages, and investment services in one location
  • Night depository service available for after-hours cash and check deposits
  • Digital wallet integration with contactless ATM access at Truist ATMs
  • Safe deposit boxes available for secure valuables storage
  • Direct retail loans and credit card services available without external referrals

Cons

  • Limited weekday hours (9 am–4 pm Mon-Thu) may not accommodate all working schedules
  • No weekend services (closed Saturday and Sunday) restricts access for some customers
  • Many listed services (mortgages, investments, insurance, business services) require appointment scheduling
  • ATM temporarily unavailable for certain transactions as noted on their website
  • Traditional bank with standard fees and requirements; less flexible than some fintech alternatives

State Consumer Finance Context

This is state-level context for Banks consumers in Nashville, TN. It does not confirm that Truist or this specific location is licensed.

State regulator

Tennessee Department of Financial Institutions

Key state rules to check

  • Payday loans (deferred presentment) capped at $500 with maximum fee of 15% of the advance.
  • Maximum loan term is 31 days.
  • Borrowers limited to two outstanding payday loans at a time.

Source: CreditDoc state-law summary and listed public regulator resources. Verify licensing directly with the listed state regulator before relying on a provider.

Frequently Asked Questions

What services does Truist offer?

Truist offers 12 services including Deposit transactions, Direct retail loans, Credit cards, Safe deposit boxes, Business loans, and 7 more.

What profile signals are listed for Truist?

Truist has profile signals associated with Customers seeking comprehensive banking with loans, investments, and insurance under one institution, Nashville-area residents and businesses needing in-person banking with extended Friday availability, Small business owners requiring business loans and cash management services, Customers valuing digital wallet and contactless payment technology integration.

What are the strengths and weaknesses of Truist?

Key strengths: Extended Friday hours until 6 pm accommodates working customers beyond standard banking hours; Multiple service channels including in-person, drive-through, and digital wallet access for flexibility; Comprehensive service menu including business loans, mortgages, and investment services in one location. Areas to consider: Limited weekday hours (9 am–4 pm Mon-Thu) may not accommodate all working schedules; No weekend services (closed Saturday and Sunday) restricts access for some customers.

How does Truist compare to similar companies?

In the Banks category, comparable providers include First Citizens Bank, Keeling Gutierrez Debt Relief Attorneys, The Law Office of Clark Daniel Dray. Each company has different strengths, so compare services, pricing, and consumer complaint records before deciding what to do next.

Where does Truist operate?

Truist serves customers in 2 states including Tennessee, Florida.

Quick Facts

Headquarters
Nashville, TN
BBB Accredited
No
Visit Truist

CreditDoc Profile Note

Research Note on Truist

Truist's North Nashville branch is profile signals for traditional banking customers needing in-person service, small business banking, or comprehensive financial products (loans, mortgages, investments) in one location. The main caveat is limited weekday hours and weekend closure, plus requirement for appointments on listed services, which may not suit customers needing urgent or after-hours access.

Profile Signals

  • Customers seeking comprehensive banking with loans, investments, and insurance under one institution
  • Nashville-area residents and businesses needing in-person banking with extended Friday availability
  • Small business owners requiring business loans and cash management services
  • Customers valuing digital wallet and contactless payment technology integration
Updated 2026-05-08

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Quick Summary

  • Truist is listed as a Banks provider in Nashville, TN on CreditDoc.
  • Use this page to check contact details, location, listed services, review signals, FAQs, and similar providers before deciding what to do next.
  • If you need a loan, account, installment option, credit help, or debt support, start with the fit quiz and compare alternatives before contacting a provider.
  • For broader context, continue into the free Credit Fundamentals course or a relevant financial wellness guide.

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