The Bank of Jackson logo

The Bank of Jackson in Jackson, TN

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Centennial Bank (formerly The Bank of Jackson) is an FDIC-insured regional bank offering personal and business checking, savings, loans, and credit cards with rewards programs.

Data compiled from public sources

The Bank of Jackson Review

Centennial Bank operates as a family-owned regional bank with roots dating back to 1916. The Bank of Jackson customers transitioned to Centennial Bank on March 23, marking a significant organizational change. The bank maintains FDIC insurance backing, providing deposit protection up to applicable limits.

Centennial Bank positions itself as an innovative community-focused financial institution serving both personal and business customers. The bank offers a comprehensive suite of personal banking products including multiple checking account tiers (Rewards Star, Gold Star Interest Checking, Rising Star Student Checking, 5 Star Protection Checking), savings accounts, money market accounts, CDs, and IRAs. Personal loan products include auto loans, debt consolidation loans, personal term loans, home mortgages, home equity loans, and construction loans.

Credit card options are available for both personal and business use. Business customers can access business checking, business savings, business loans, merchant services, and cash management tools. 00% APY on balances up to $10,000 (with lower rates for those not meeting qualifications).

The bank offers Zelle payment capability, mobile banking with mobile deposit, ATM fee refunds, and an overdraft privilege program. They've partnered with Travelers Insurance for auto and home insurance offerings and maintain a pre-owned vehicle inventory for customer purchase. As a regional bank following a merger transition, Centennial Bank serves customers seeking traditional banking services with digital conveniences and rewards incentives.

00% APY rates are competitive for checking accounts, though qualification requirements apply. The bank's primary limitations include regional availability (implied by community focus) and the recent transition from The Bank of Jackson, which may create ongoing operational adjustments.

Services & Features

Business Checking (Merchant Star Business, Merchant Gold Star variants)
Business Loans (term loans, operating lines of credit, commercial real estate, equipment, SBA, agriculture)
Cash Management and Merchant Card Services for business customers
Mobile Banking with Mobile Deposit and Zelle payment capability
Online Banking and Bill Pay with eStatements
Overdraft Privilege Program and ATM fee refunds
Personal Checking (multiple tiers including Rewards Star, Gold Star Interest, Rising Star Student, 5 Star Protection)
Personal Credit Cards with cash back and rewards options
Personal Loans (auto, debt consolidation, personal term, home mortgages, construction, home equity)
Personal Savings (Rewards Savings, standard Savings, Money Market, Club Savings, CDs, IRAs)
Pre-owned vehicle sales inventory
Travelers Auto and Home Insurance partnerships

Feature Checklist

Mobile App
Online Portal
Score Tracking
Credit Education
Personal Advisor
Identity Theft Protection

Pros & Cons

Pros

  • FDIC-insured deposits with full faith and credit backing of U.S. Government
  • 5.00% APY on Rewards Star Checking up to $10,000 balance — highly competitive rate
  • Multiple rewards account tiers (Rewards Star, Rewards Savings, Rewards Star Cash Back) catering to different customer needs
  • Comprehensive loan products including SBA loans, equipment financing, and agriculture loans for business clients
  • Mobile banking with mobile deposit and Zelle integration for convenient digital payments
  • ATM withdrawal fee refunds reducing out-of-network banking costs
  • Partnership with Travelers Insurance for competitive auto, home, and renters insurance rates

Cons

  • Recent merger transition (March 23) from The Bank of Jackson to Centennial Bank may cause service disruptions or system integration issues
  • 5.00% APY rate only applies to balances up to $10,000; balances exceeding this threshold earn only 0.01% APY — significant rate drop for larger deposits
  • Regional bank with implied geographic limitations on branch/ATM network availability
  • Website shows browser security vulnerability warning and mentions accessibility optimization in progress, suggesting potential technical infrastructure concerns
  • Limited information available about fee structures, minimum balance requirements, or account maintenance costs

State Consumer Finance Context

This is state-level context for Banks consumers in Jackson, TN. It does not confirm that The Bank of Jackson or this specific location is licensed.

State regulator

Tennessee Department of Financial Institutions

Key state rules to check

  • Payday loans (deferred presentment) capped at $500 with maximum fee of 15% of the advance.
  • Maximum loan term is 31 days.
  • Borrowers limited to two outstanding payday loans at a time.

Source: CreditDoc state-law summary and listed public regulator resources. Verify licensing directly with the listed state regulator before relying on a provider.

Mortgage Lending Transparency

The Bank of Jackson processed 20 mortgage applications in 2023, with 75% recorded as approved across 1 states.

20

Applications

75%

Approval Rate

$154K

Avg Loan

1

States Served

Approval Rate by Applicant Income

Under $50K
83.3%
$50K–$100K
80%
$100K–$200K
57.1%
Over $200K
100%

Based on 20 applications. Income in thousands (reported by applicant).

States With Recorded Applications

Tennessee 20 apps · 75%

Source: CFPB Home Mortgage Disclosure Act (HMDA) Data, 2023. Applications include originated, approved, and denied loans.

Frequently Asked Questions

What services does The Bank of Jackson offer?

The Bank of Jackson offers 12 services including Personal Checking (multiple tiers including Rewards Star, Gold Star Interest, Rising Star Student, 5 Star Protection), Personal Savings (Rewards Savings, standard Savings, Money Market, Club Savings, CDs, IRAs), Personal Loans (auto, debt consolidation, personal term, home mortgages, construction, home equity), Personal Credit Cards with cash back and rewards options, Business Checking (Merchant Star Business, Merchant Gold Star variants), and 7 more.

What profile signals are listed for The Bank of Jackson?

The Bank of Jackson has profile signals associated with Regional customers seeking high-yield checking accounts with rewards features and balances under $10,000, Small business owners needing comprehensive business banking, merchant services, and SBA loan access, Customers prioritizing community-focused, family-owned banking with FDIC insurance protection, Individuals interested in bundled insurance products alongside banking services.

What are the strengths and weaknesses of The Bank of Jackson?

Key strengths: FDIC-insured deposits with full faith and credit backing of U.S. Government; 5.00% APY on Rewards Star Checking up to $10,000 balance — highly competitive rate; Multiple rewards account tiers (Rewards Star, Rewards Savings, Rewards Star Cash Back) catering to different customer needs. Areas to consider: Recent merger transition (March 23) from The Bank of Jackson to Centennial Bank may cause service disruptions or system integration issues; 5.00% APY rate only applies to balances up to $10,000; balances exceeding this threshold earn only 0.01% APY — significant rate drop for larger deposits.

How does The Bank of Jackson compare to similar companies?

In the Banks category, comparable providers include Bank of Lincoln County, Financial Federal Bank, Independent Bank. Each company has different strengths, so compare services, pricing, and consumer complaint records before deciding what to do next.

Quick Facts

Founded
1997
Headquarters
Jackson, TN
BBB Accredited
No
Certifications
FDIC Insured FDIC Cert #34457
Visit The Bank of Jackson

CreditDoc Profile Note

Research Note on The Bank of Jackson

Centennial Bank is profile signals for regional customers seeking FDIC-insured banking with competitive rewards checking rates and comprehensive loan/credit products. Primary caveat: the 5.00% APY rate is only available on balances up to $10,000, and the recent merger from The Bank of Jackson may affect service continuity during transition period.

Profile Signals

  • Regional customers seeking high-yield checking accounts with rewards features and balances under $10,000
  • Small business owners needing comprehensive business banking, merchant services, and SBA loan access
  • Customers prioritizing community-focused, family-owned banking with FDIC insurance protection
  • Individuals interested in bundled insurance products alongside banking services
Updated 2026-05-08

Similar Companies

Bank of Lincoln County logo

Bank of Lincoln County

Unable to access website to verify current services. Bank of Lincoln County operates as a community banking institution, but their online presence is currently inaccessible.

BBB: NR

Profile signals: Local banking with personal service, Review this provider profile and compare source-linked details before choosing what to do next.

Financial Federal Bank logo

Financial Federal Bank

Community bank in Memphis, TN offering personal and business banking with competitive money market and CD rates, plus mortgage and construction lending services.

5.0/5

Google rating from 5 reviews

BBB: NR

Profile signals: Small business owners and entrepreneurs seeking personalized lending and growth capital with relationship-based banking, High-net-worth individuals interested in private banking with dedicated banker attention and customized solutions

Independent Bank logo

Independent Bank

Independent Bank is a community bank based in Memphis, TN offering checking, savings, CDs, auto loans, HELOCs, and personal lines of credit through multiple branch locations.

4.5/5

Google rating from 94 reviews

BBB: NR

Profile signals: Memphis-area residents and small business owners seeking community-focused banking with local decision-making, Customers who prefer relationship-based banking and personalized service over digital-only platforms

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Quick Summary

  • The Bank of Jackson is listed as a Banks provider in Jackson, TN on CreditDoc.
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