TD Bank logo

TD Bank in Long Island City, NY

3.3/5
Google rating from 290 reviews

TD Bank is a full-service retail bank offering checking, savings, credit cards, mortgages, and business banking through physical branches and ATMs.

Data compiled from public sources · Google rating shown when a stored review count is available

TD Bank Review

TD Bank is a major financial institution operating physical retail locations across the United States, including this Long Island City branch in Queens, New York. The company provides comprehensive banking services to personal, small business, and commercial customers through a network of branches and ATMs. This specific location offers traditional banking services during business hours (9 AM–6 PM weekdays, 9:30 AM–1 PM Saturday) with a 24/7 ATM for after-hours access.

TD Bank distinguishes itself through listed advisory services including mortgage lending, small business banking, merchant solutions, and wealth management offerings. The company emphasizes customer experience features like multilingual ATM support (12 languages), safe deposit boxes, notary services, and appointment-based consultations with staff context. Their product lineup includes credit cards with cash-back rewards (such as the TD Double Up card offering up to 2% cash back), student checking accounts with bonuses, and small business checking with fee waivers.

TD Bank also highlights corporate social responsibility through partnerships (named Best Place to Work for LGBTQ Equality for 13 consecutive years) and accessibility initiatives like Aira technology for blind and low-vision customers. However, as a traditional bank, TD Bank operates within standard banking hours with limited weekend availability and no drive-thru service at this location, which may be inconvenient for some customers.

Services & Features

24/7 multilingual ATM with deposit capability
Credit cards including rewards cards and business cards
Foreign currency exchange (euros, pounds, Canadian dollars)
Merchant payment solutions (credit/debit card acceptance, contactless payments)
Mortgage lending (purchase, refinance, home equity)
Notary services
Online banking (EasyWeb) and digital tools
Personal checking and savings accounts
Safe deposit boxes and night depository
Small business checking and commercial banking
Student checking accounts with bonuses
Wealth management and investment services

Feature Checklist

Mobile App
Online Portal
Score Tracking
Credit Education
Personal Advisor
Identity Theft Protection

Pros & Cons

Pros

  • 24/7 ATM access with deposit capability and multilingual support in 12 languages
  • Multiple staff context advisors available on-site including mortgage loan officers, small business staff context, and merchant solutions advisors
  • Safe deposit boxes, notary services, and night depository box for business customers
  • Foreign currency exchange available (euros, British pounds, Canadian dollars)
  • Credit cards with up to 2% cash back rewards plus $150 signup bonuses
  • Small business checking with 3-month fee waiver for new accounts
  • Accessibility features including Aira technology for blind and low-vision customers
  • Student checking accounts with $100 bonus eligibility

Cons

  • Limited branch hours (closed Sundays, only 9:30 AM–1 PM Saturday) with no drive-thru service at this location
  • No online appointment booking visible; requires calling (718) 786-4125 to schedule staff context consultations
  • Website navigation requires multiple clicks to access specific product information; some pages truncated or incomplete

State Consumer Finance Context

This is state-level context for Banks consumers in Long Island City, NY. It does not confirm that TD Bank or this specific location is licensed.

State regulator

New York Department of Financial Services

Key state rules to check

  • Payday lending is banned; civil usury cap of 16% and criminal usury cap of 25% make it illegal.
  • The Department of Financial Services actively enforces against online payday lenders targeting NY residents.
  • Licensed lenders under the Banking Law may charge rates agreed upon for certain loan types.

Source: CreditDoc state-law summary and listed public regulator resources. Verify licensing directly with the listed state regulator before relying on a provider.

Mortgage Lending Transparency

TD Bank processed 43,803 mortgage applications in 2023, with 62% recorded as approved across 17 states.

43,803

Applications

62%

Approval Rate

$341K

Avg Loan

17

States Served

Approval Rate by Applicant Income

Under $50K
27.3%
$50K–$100K
50.9%
$100K–$200K
65.5%
Over $200K
81.5%

Based on 43,803 applications. Income in thousands (reported by applicant).

States With Recorded Applications

New Jersey 10,737 apps · 62.5%
New York 8,062 apps · 57.9%
Florida 7,693 apps · 51.7%
Massachusetts 3,273 apps · 63.6%
Pennsylvania 3,174 apps · 64.1%
South Carolina 1,866 apps · 70.7%

Source: CFPB Home Mortgage Disclosure Act (HMDA) Data, 2023. Applications include originated, approved, and denied loans.

Frequently Asked Questions

What services does TD Bank offer?

TD Bank offers 12 services including Personal checking and savings accounts, Credit cards including rewards cards and business cards, Mortgage lending (purchase, refinance, home equity), Small business checking and commercial banking, Merchant payment solutions (credit/debit card acceptance, contactless payments), and 7 more.

What profile signals are listed for TD Bank?

TD Bank has profile signals associated with Small business owners seeking local advisory support and merchant payment solutions, Customers needing multilingual banking services and foreign currency exchange, Mortgage seekers wanting in-person consultation with dedicated loan officers, Individuals seeking comprehensive banking with investment and wealth management options.

What are the strengths and weaknesses of TD Bank?

Key strengths: 24/7 ATM access with deposit capability and multilingual support in 12 languages; Multiple staff context advisors available on-site including mortgage loan officers, small business staff context, and merchant solutions advisors; Safe deposit boxes, notary services, and night depository box for business customers. Areas to consider: Limited branch hours (closed Sundays, only 9:30 AM–1 PM Saturday) with no drive-thru service at this location; No online appointment booking visible; requires calling (718) 786-4125 to schedule staff context consultations.

How does TD Bank compare to similar companies?

In the Banks category, comparable providers include DeLuca & Associates Bankruptcy Law, Law Offices of W. Kirk Moore, Parker & DuFresne PA. Each company has different strengths, so compare services, pricing, and consumer complaint records before deciding what to do next.

Quick Facts

Headquarters
Long Island City, NY
BBB Accredited
No
Visit TD Bank

CreditDoc Profile Note

Research Note on TD Bank

TD Bank's Long Island City branch is profile signals for small business owners, mortgage seekers, and individuals wanting comprehensive banking services with local staff context support and multilingual capabilities. The main caveat is limited weekend hours (closed Sunday, Saturday 9:30 AM–1 PM only) and no drive-thru service, which may require advance appointment scheduling during weekday business hours.

Profile Signals

  • Small business owners seeking local advisory support and merchant payment solutions
  • Customers needing multilingual banking services and foreign currency exchange
  • Mortgage seekers wanting in-person consultation with dedicated loan officers
  • Individuals seeking comprehensive banking with investment and wealth management options
Updated 2026-05-08

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Quick Summary

  • TD Bank is listed as a Banks provider in Long Island City, NY on CreditDoc.
  • Use this page to check contact details, location, listed services, review signals, FAQs, and similar providers before deciding what to do next.
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