TD Bank logo

TD Bank in Long Island City, NY

4.1/5

TD Bank is a full-service retail bank offering checking, savings, credit cards, mortgages, and business banking through physical branches and ATMs.

Data compiled from public sources · Rating from CreditDoc methodology

TD Bank Review

TD Bank is a major financial institution operating physical retail locations across the United States, including this Long Island City branch in Queens, New York. The company provides comprehensive banking services to personal, small business, and commercial customers through a network of branches and ATMs. This specific location offers traditional banking services during business hours (9 AM–6 PM weekdays, 9:30 AM–1 PM Saturday) with a 24/7 ATM for after-hours access.

TD Bank distinguishes itself through specialized advisory services including mortgage lending, small business banking, merchant solutions, and wealth management offerings. The company emphasizes customer experience features like multilingual ATM support (12 languages), safe deposit boxes, notary services, and appointment-based consultations with specialists. Their product lineup includes credit cards with cash-back rewards (such as the TD Double Up card offering up to 2% cash back), student checking accounts with bonuses, and small business checking with fee waivers.

TD Bank also highlights corporate social responsibility through partnerships (named Best Place to Work for LGBTQ Equality for 13 consecutive years) and accessibility initiatives like Aira technology for blind and low-vision customers. However, as a traditional bank, TD Bank operates within standard banking hours with limited weekend availability and no drive-thru service at this location, which may be inconvenient for some customers.

Services & Features

24/7 multilingual ATM with deposit capability
Credit cards including rewards cards and business cards
Foreign currency exchange (euros, pounds, Canadian dollars)
Merchant payment solutions (credit/debit card acceptance, contactless payments)
Mortgage lending (purchase, refinance, home equity)
Notary services
Online banking (EasyWeb) and digital tools
Personal checking and savings accounts
Safe deposit boxes and night depository
Small business checking and commercial banking
Student checking accounts with bonuses
Wealth management and investment services

Feature Checklist

Mobile App
Online Portal
Score Tracking
Credit Education
Personal Advisor
Identity Theft Protection

Pros & Cons

Pros

  • 24/7 ATM access with deposit capability and multilingual support in 12 languages
  • Multiple specialist advisors available on-site including mortgage loan officers, small business specialists, and merchant solutions advisors
  • Safe deposit boxes, notary services, and night depository box for business customers
  • Foreign currency exchange available (euros, British pounds, Canadian dollars)
  • Credit cards with up to 2% cash back rewards plus $150 signup bonuses
  • Small business checking with 3-month fee waiver for new accounts
  • Accessibility features including Aira technology for blind and low-vision customers
  • Student checking accounts with $100 bonus eligibility

Cons

  • Limited branch hours (closed Sundays, only 9:30 AM–1 PM Saturday) with no drive-thru service at this location
  • No online appointment booking visible; requires calling (718) 786-4125 to schedule specialist consultations
  • Website navigation requires multiple clicks to access specific product information; some pages truncated or incomplete

Rating Breakdown

Value
5.0
Effectiveness
3.9
Customer Service
3.9
Transparency
3.5
Ease of Use
4.3

Frequently Asked Questions

Is TD Bank legitimate?

Yes. TD Bank is a registered company, headquartered in Long Island City, NY.

How long does TD Bank take to show results?

Results vary by individual situation. Contact the provider to discuss expected timelines for your specific needs.

Quick Facts

Headquarters
Long Island City, NY
BBB Accredited
No
Starting Price
Contact provider
Setup Fee
None
Money-Back Guarantee
No
Visit TD Bank

CreditDoc Diagnosis

Doctor's Verdict on TD Bank

TD Bank's Long Island City branch is best for small business owners, mortgage seekers, and individuals wanting comprehensive banking services with local specialist support and multilingual capabilities. The main caveat is limited weekend hours (closed Sunday, Saturday 9:30 AM–1 PM only) and no drive-thru service, which may require advance appointment scheduling during weekday business hours.

Best For

  • Small business owners seeking local advisory support and merchant payment solutions
  • Customers needing multilingual banking services and foreign currency exchange
  • Mortgage seekers wanting in-person consultation with dedicated loan officers
  • Individuals seeking comprehensive banking with investment and wealth management options
Updated 2026-04-29

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