Gateway First Bank logo

Gateway First Bank in Jenks, OK

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Gateway First Bank offers comprehensive banking services including checking, savings, loans, and mortgages with a strong emphasis on community involvement and financial education.

Data compiled from public sources

Gateway First Bank Review

Gateway First Bank operates as a full-service bank providing personal and business financial solutions. Based on their website, they position themselves as a community-focused institution with physical banking centers and digital banking capabilities. The bank appears to serve customers across multiple financial needs, from basic deposit accounts to complex mortgage and business lending products.

The bank offers a broad range of financial products and services including personal checking and savings accounts, CDs, personal loans, auto loans, home improvement loans, credit cards, business accounts, business loans, home loans and refinancing, wealth management services, treasury management for businesses, and digital banking tools. They provide mortgage services with dedicated support and maintain physical locations and ATM networks. Their website features financial calculators, homebuying resources, and educational content including a blog and newsroom.

Gateway First Bank distinguishes itself through a documented commitment to community development and charitable giving. " framework focusing on financial education, affordable housing, community well-being, economic development, and youth support. They report over 7,100 volunteer hours, $3 million in charitable donations, and service to 200+ organizations.

Notably, they donate to Folds of Honor for each mortgage closed (contributing over $615,000 to date) and have invested in international development including a school in Nigeria and the Gateway Youth Ranch in Uganda. As a traditional bank, Gateway First Bank serves customers seeking mainstream financial products with established infrastructure. The main caveat is that as a regional or community bank, they may have more limited service hours (8am-5pm CST/CDT weekdays for general banking support) compared to national banks or digital-only institutions, and their geographic reach may be limited to specific banking centers.

Services & Features

Auto loans
Business checking and savings accounts
Business loans
Certificates of Deposit (CDs)
Credit cards (personal and business)
Digital banking and mobile banking
Home improvement loans
Home loans and mortgage refinancing
Personal checking accounts
Personal loans
Personal savings accounts
Treasury management services
Wealth management and advisory services

Feature Checklist

Mobile App
Online Portal
Score Tracking
Credit Education
Personal Advisor
Identity Theft Protection

Pros & Cons

Pros

  • Comprehensive product suite covering checking, savings, CDs, personal loans, auto loans, home improvement loans, credit cards, and mortgages under one institution
  • Documented community commitment with over $3 million in charitable donations and involvement in 200+ organizations
  • Dedicated mortgage support team with extended hours (8am-6pm CST/CDT) and separate customer service line
  • Digital banking capabilities available alongside physical banking centers
  • Financial education initiatives focused on increasing financial literacy and consumer protection
  • Ongoing corporate social responsibility including international development projects in Nigeria and Uganda
  • Multiple support channels including phone, email, and physical banking centers

Cons

  • Limited banking support hours (8am-5pm CST/CDT, M-F only) may not accommodate customers needing evenings or weekend service
  • Website does not display specific interest rates, APRs, or fee structures for any products, requiring customers to contact the bank directly
  • No indication of national coverage; appears to operate as a regional bank with select banking centers rather than nationwide availability
  • Limited information about digital banking features, mobile app capabilities, or online account opening processes
  • No mention of deposit insurance details, account minimums, or specific account terms on the website

Consumer Complaint Record

Gateway First Bank received 36 consumer complaints in the past 12 months. All complaints received a timely response from the company.

36

Complaints (12 months)

6.7%

Resolved with relief

Declining

Complaint trend

Most Common Complaint Categories

Trouble during payment process
26.7%
Incorrect information on your report
20.0%
Struggling to pay mortgage
13.3%

16 FDIC-insured branch locations nationwide.

Source: Consumer Financial Protection Bureau · FDIC BankFind

State Consumer Finance Context

This is state-level context for Banks consumers in Jenks, OK. It does not confirm that Gateway First Bank or this specific location is licensed.

State regulator

Oklahoma Department of Consumer Credit

Key state rules to check

  • Payday loans (deferred deposit lending) capped at $500 with tiered fees: $15 per $100 on first $300, $10 per $100 on balance.
  • Maximum loan term is 12-45 days.
  • Borrowers may not have more than two outstanding payday loans at once.

Source: CreditDoc state-law summary and listed public regulator resources. Verify licensing directly with the listed state regulator before relying on a provider.

Mortgage Lending Transparency

Gateway First Bank processed 11,665 mortgage applications in 2023, with 92.8% recorded as approved across 42 states.

11,665

Applications

92.8%

Approval Rate

$242K

Avg Loan

42

States Served

Approval Rate by Applicant Income

Under $50K
82.8%
$50K–$100K
93.2%
$100K–$200K
95.2%
Over $200K
94.7%

Based on 11,665 applications. Income in thousands (reported by applicant).

States With Recorded Applications

Texas 3,747 apps · 91.4%
Oklahoma 1,622 apps · 94.9%
New Jersey 988 apps · 92.6%
South Carolina 668 apps · 94.9%
Arkansas 485 apps · 92.6%
Kansas 382 apps · 94.2%

Source: CFPB Home Mortgage Disclosure Act (HMDA) Data, 2023. Applications include originated, approved, and denied loans.

Frequently Asked Questions

What services does Gateway First Bank offer?

Gateway First Bank offers 13 services including Personal checking accounts, Personal savings accounts, Certificates of Deposit (CDs), Business checking and savings accounts, Personal loans, and 8 more.

What profile signals are listed for Gateway First Bank?

Gateway First Bank has profile signals associated with Customers in Gateway First Bank's service areas seeking a one-stop shop for personal and business banking needs, Homebuyers and homeowners interested in mortgages, refinancing, or home improvement financing with dedicated loan officers, Small business owners needing business checking, business loans, and treasury management services from a community-focused institution.

What are the strengths and weaknesses of Gateway First Bank?

Key strengths: Comprehensive product suite covering checking, savings, CDs, personal loans, auto loans, home improvement loans, credit cards, and mortgages under one institution; Documented community commitment with over $3 million in charitable donations and involvement in 200+ organizations; Dedicated mortgage support team with extended hours (8am-6pm CST/CDT) and separate customer service line. Areas to consider: Limited banking support hours (8am-5pm CST/CDT, M-F only) may not accommodate customers needing evenings or weekend service; Website does not display specific interest rates, APRs, or fee structures for any products, requiring customers to contact the bank directly.

How does Gateway First Bank compare to similar companies?

In the Banks category, comparable providers include All America Bank, All Capital Bank, American Bank and Trust Company. Each company has different strengths, so compare services, pricing, and consumer complaint records before deciding what to do next.

Quick Facts

Founded
1935
Headquarters
Jenks, OK
BBB Accredited
No
Certifications
FDIC Insured FDIC Cert #15118
Visit Gateway First Bank

CreditDoc Profile Note

Research Note on Gateway First Bank

Gateway First Bank is profile signals for customers in their service areas seeking traditional banking products from a community-focused bank with physical locations and documented charitable commitment. The main caveat is that their limited service hours (weekdays only, standard business hours), undisclosed pricing, and apparent regional rather than national footprint require customers to verify service availability and product terms directly with the bank.

Profile Signals

  • Customers in Gateway First Bank's service areas seeking a one-stop shop for personal and business banking needs
  • Homebuyers and homeowners interested in mortgages, refinancing, or home improvement financing with dedicated loan officers
  • Small business owners needing business checking, business loans, and treasury management services from a community-focused institution
Updated 2026-05-08

Similar Companies

All America Bank logo

All America Bank

Community bank serving Oklahoma since 1927, offering personal and business banking, lending, and deposit products with rate claims to verify and local relationship-based service.

BBB: NR

Profile signals: Oklahoma residents seeking competitive deposit rates with local relationship banking, Small business owners and agricultural enterprises in Oklahoma needing relationship-based lending

All Capital Bank logo

All Capital Bank

All Capital Bank is a community-focused bank serving Locust Grove, OK since 1949, offering personal banking, business solutions, and loan products with emphasis on local community support.

BBB: NR

Profile signals: Locust Grove, Oklahoma residents seeking community-oriented banking with local relationship focus, Small to medium-sized local businesses needing scalable banking and lending solutions

American Bank and Trust Company logo

American Bank and Trust Company

Oklahoma-based community bank offering personal and commercial checking, savings, CDs, IRAs, loans, and trust services since 1971.

BBB: NR

Profile signals: Oklahoma-based business owners seeking commercial banking and trade finance services, Customers who value in-person relationships and local community banking over digital convenience

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Quick Summary

  • Gateway First Bank is listed as a Banks provider in Jenks, OK on CreditDoc.
  • Use this page to check contact details, location, listed services, review signals, FAQs, and similar providers before deciding what to do next.
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