No stored Google rating available.
FirstBank is a federally insured bank offering checking, savings, mortgages, and loans. Now part of PNC, it provides digital and in-branch banking services across multiple locations.
Data compiled from public sources
FirstBank has operated since February 28, 1963, building a reputation around its "banking for good" philosophy. The institution provides comprehensive retail banking services including checking and savings accounts, mortgage products, personal loans, and business banking solutions. As of the website content, FirstBank is now part of PNC Financial Services, which expanded its market reach and resources.
The bank emphasizes accessibility through both digital channels and physical branch locations, with customers able to search for nearby branches and access services 24/7. S. Government, offering security for deposited funds.
The bank has invested in modern digital capabilities including mobile banking, online account opening, digital wallet functionality, and account alerts. Their platform supports multiple languages (including Spanish) and provides business-specific tools like Internet Cash Management and Business Credit Card Management. However, as a now-subsidiary of PNC, FirstBank's independence and decision-making authority are limited.
The website provides limited detail on specific product features, interest rates, or fee structures, requiring customers to visit branches or call for detailed information. The integration into PNC means customers should verify whether FirstBank locations and services will maintain their current form or transition to PNC branding.
FirstBank received 39 consumer complaints in the past 12 months. All complaints received a timely response from the company.
39
Complaints (12 months)
23.8%
Resolved with relief
Stable
Complaint trend
Most Common Complaint Categories
95 FDIC-insured branch locations nationwide.
Ranked #8 in AL for SBA 7A lending in FY2021.
Source: Consumer Financial Protection Bureau · SBA · FDIC BankFind
This is state-level context for Banks consumers in Lakewood, CO. It does not confirm that Firstbank or this specific location is licensed.
State regulator
Colorado Department of Regulatory Agencies - Division of Banking
Consumer protection
Source: CreditDoc state-law summary and listed public regulator resources. Verify licensing directly with the listed state regulator before relying on a provider.
Firstbank processed 22,530 mortgage applications in 2023, with 57.4% recorded as approved across 43 states.
22,530
Applications
57.4%
Approval Rate
$293K
Avg Loan
43
States Served
Based on 22,530 applications. Income in thousands (reported by applicant).
Source: CFPB Home Mortgage Disclosure Act (HMDA) Data, 2023. Applications include originated, approved, and denied loans.
Firstbank offers 12 services including Checking accounts, Savings accounts, Mortgages (home purchase and refinance implied), Personal loans, Business checking and cash management, and 7 more.
Firstbank has profile signals associated with Customers seeking traditional banking with FDIC insurance protection and digital convenience, Small business owners needing checking, credit management, and cash management services, Bilingual Spanish-speaking customers in FirstBank service areas, Individuals wanting mobile banking and digital wallet functionality.
Key strengths: FDIC-insured deposits backed by full faith and credit of U.S. Government; Free online banking when enrolled in eStatements; Digital wallet and mobile banking capabilities for contactless payments. Areas to consider: Limited transparency on website regarding specific interest rates and fee schedules; Now part of PNC, reducing operational independence and potentially changing branch experience.
In the Banks category, comparable providers include 5Star Bank, Bank of America Financial Center, Elite Credit Freedom. Each company has different strengths, so compare services, pricing, and consumer complaint records before deciding what to do next.
CreditDoc Profile Note
FirstBank is appropriate for consumers seeking stable, FDIC-insured banking with modern digital features and in-branch access. The primary caveat is that FirstBank's integration into PNC is ongoing, so customers should verify current service availability and clarify whether accounts will transition to PNC branding or maintain FirstBank identity.
5Star Bank is an FDIC-insured bank offering personal and business checking, savings, loans, mortgages, and credit cards with locations in Colorado.
Profile signals: Colorado-based small business owners seeking listed industry lending (food, government contracting), Veterans and military service members accessing dedicated financial products
Denver's Bank of America Financial Center at 100 Fillmore St, CO, offers personal and business banking services.
Google rating from 642 reviews
Profile signals: Customers seeking comprehensive personal and business banking services in Denver's Cherry Creek area, Homebuyers and refinancing customers needing mortgage lending staff context and direct loan officer contact
Vectra Bank is a Colorado-based bank offering checking, savings, loans, mortgages, and credit cards. The website lists an 'Elite Credit Card' among its credit card products.
Google rating from 5 reviews
Profile signals: Customers seeking a full-service bank with physical branch access in Colorado and surrounding regions, Military personnel and seniors seeking listed checking accounts with potential benefits
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