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Firstbank in Lakewood, CO
FirstBank is a federally insured bank offering checking, savings, mortgages, and loans. Now part of PNC, it provides digital and in-branch banking services across multiple locations.
Data compiled from public sources · Rating from CreditDoc methodology
Firstbank Review
FirstBank has operated since February 28, 1963, building a reputation around its "banking for good" philosophy. The institution provides comprehensive retail banking services including checking and savings accounts, mortgage products, personal loans, and business banking solutions. As of the website content, FirstBank is now part of PNC Financial Services, which expanded its market reach and resources.
The bank emphasizes accessibility through both digital channels and physical branch locations, with customers able to search for nearby branches and access services 24/7. S. Government, offering security for deposited funds.
The bank has invested in modern digital capabilities including mobile banking, online account opening, digital wallet functionality, and account alerts. Their platform supports multiple languages (including Spanish) and provides business-specific tools like Internet Cash Management and Business Credit Card Management. However, as a now-subsidiary of PNC, FirstBank's independence and decision-making authority are limited.
The website provides limited detail on specific product features, interest rates, or fee structures, requiring customers to visit branches or call for detailed information. The integration into PNC means customers should verify whether FirstBank locations and services will maintain their current form or transition to PNC branding.
Services & Features
24/7 customer service
Account alerts and fraud monitoring
Business checking and cash management
Business credit card management
Checking accounts
Digital wallet with contactless payment
Internet Cash Management for businesses
Mobile banking
Mortgages (home purchase and refinance implied)
Online banking with eStatements
Personal loans
Savings accounts
Feature Checklist
Mobile App
Online Portal
Score Tracking
Credit Education
Personal Advisor
Identity Theft Protection
Pros & Cons
Pros
- FDIC-insured deposits backed by full faith and credit of U.S. Government
- Free online banking when enrolled in eStatements
- Digital wallet and mobile banking capabilities for contactless payments
- 24/7 customer service and account support
- Fast online account opening process
- Free account alerts and fraud monitoring
- Multiple language support including Spanish and business services
Cons
- Limited transparency on website regarding specific interest rates and fee schedules
- Now part of PNC, reducing operational independence and potentially changing branch experience
- Website provides minimal detail on loan terms, APRs, or mortgage options
- Branch closure or consolidation risk as PNC integration continues
- No clear information on minimum deposit requirements or account maintenance fees
Rating Breakdown
Value 5.0
Effectiveness 3.7
Customer Service 3.8
Transparency 4.0
Ease of Use 4.5
Frequently Asked Questions
Is Firstbank legitimate?
Yes. Firstbank is a registered company, headquartered in Lakewood, CO, founded in 1963.
How long does Firstbank take to show results?
Account opening typically takes 1-3 business days. Loan decisions vary by product.
Quick Facts
- Founded
- 1963
- Headquarters
- Lakewood, CO
- BBB Accredited
- No
- Certifications
- FDIC Insured FDIC Cert #18714
- Starting Price
- Contact provider
- Setup Fee
- None
- Money-Back Guarantee
- No
CreditDoc Diagnosis
Doctor's Verdict on Firstbank
FirstBank is appropriate for consumers seeking stable, FDIC-insured banking with modern digital features and in-branch access. The primary caveat is that FirstBank's integration into PNC is ongoing, so customers should verify current service availability and clarify whether accounts will transition to PNC branding or maintain FirstBank identity.
Best For
- Customers seeking traditional banking with FDIC insurance protection and digital convenience
- Small business owners needing checking, credit management, and cash management services
- Bilingual Spanish-speaking customers in FirstBank service areas
- Individuals wanting mobile banking and digital wallet functionality
Updated 2026-04-29
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