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Fifth Third Bank is a national banking institution offering checking, savings, credit cards, mortgages, business loans, and personal lending through branches and digital channels.
Data compiled from public sources
Fifth Third Bank, National Association operates as a federally chartered national bank serving consumers and businesses across the United States. com. Fifth Third provides a comprehensive suite of financial products spanning deposit accounts (checking and savings), credit products (personal loans, credit cards, mortgages), business lending solutions, and wealth management services.
The bank operates as a full-service retail and commercial bank rather than a listed lender, positioning itself among traditional banking institutions. Fifth Third's scale as a national bank with physical locations distinguishes it from neobanks and online-only competitors, providing in-person customer service and local market presence. The bank's reach through ATM networks and branch locations offers accessibility advantages for customers who prefer traditional banking channels.
However, the website currently exhibits technical issues, with error pages preventing access to detailed product information and service specifications that would typically inform consumer decision-making.
Fifth Third Bank, National Association received 1,855 consumer complaints in the past 12 months. All complaints received a timely response from the company.
1,855
Complaints (12 months)
9.2%
Resolved with relief
Stable
Complaint trend
Most Common Complaint Categories
1,510 FDIC-insured branch locations nationwide.
Fifth Third Bank, N.A. — $5.0M — On July 9, 2024, the Bureau issued an order against Fifth Third Bank, N.A., a national bank that, among other things, offers and services motor vehicle loans to consumers directly and through a variety of vehicle dealers.
Fifth Third Bank, National Association — $15.0M — On March 9, 2020, the Bureau filed a lawsuit in federal district court in the Northern District of Illinois against Fifth Third Bank, National Association.
Fifth Third Bank — $3.0M — The CFPB took action against Fifth Third for deceptive marketing of credit card add-on products. The action requires the bank to provide an estimated $3...
Fifth Third Bank — $9 — The CFPB took action against Fifth Third Bank for discriminatory auto loan pricing.
Ranked #9 in KY for SBA 7A lending in FY2026.
Source: Consumer Financial Protection Bureau · CFPB Enforcement Records · SBA · FDIC BankFind
This is state-level context for Banks consumers in Cincinnati, OH. It does not confirm that Fifth Third Bank, National Association or this specific location is licensed.
State regulator
Ohio Department of Commerce Division of Financial Institutions
Consumer protection
Source: CreditDoc state-law summary and listed public regulator resources. Verify licensing directly with the listed state regulator before relying on a provider.
Fifth Third Bank, National Association processed 41,747 mortgage applications in 2023, with 69.3% recorded as approved across 45 states.
41,747
Applications
69.3%
Approval Rate
$175K
Avg Loan
45
States Served
Based on 41,747 applications. Income in thousands (reported by applicant).
Source: CFPB Home Mortgage Disclosure Act (HMDA) Data, 2023. Applications include originated, approved, and denied loans.
Fifth Third Bank, National Association offers 12 services including Checking accounts, Savings accounts, Money market accounts, Certificates of Deposit (CDs), Personal loans, and 7 more.
Fifth Third Bank, National Association has profile signals associated with Consumers seeking traditional full-service banking with physical branch access, Business owners needing commercial lending and deposit account solutions, Customers preferring established national banks with FDIC-insured deposits.
Key strengths: National bank with established branch and ATM network for in-person banking access; Full-service banking offering checking, savings, credit cards, mortgages, personal loans, and business solutions; Federally chartered national bank status provides regulatory oversight and FDIC deposit insurance. Areas to consider: Website contains error pages and technical issues preventing access to product details and rates; Specific APR ranges, fee structures, and loan terms not accessible from the website.
In the Banks category, comparable providers include 1st National Bank, Bank419, Belmont Savings Bank. Each company has different strengths, so compare services, pricing, and consumer complaint records before deciding what to do next.
CreditDoc Profile Note
Fifth Third Bank is profile signals for consumers and business owners seeking traditional full-service banking with branch access, FDIC deposit insurance, and a complete range of loan and deposit products. The primary caveat is that their website currently contains technical errors that prevent prospective customers from reviewing specific product terms, rates, and fees before contacting the bank.
1st National Bank is a community bank based in Ohio offering checking, savings, credit cards, mortgages, and auto loans with local branch presence and online banking services.
Profile signals: Ohio residents seeking community banking with local branch relationships, First-time homebuyers interested in down payment assistance and listed savings products
Bank419 (formerly Metamora State Bank) is a community bank offering checking, savings, loans, and credit cards with a focus on personalized service across three Ohio locations.
Profile signals: Small business owners in Ohio seeking personalized refinancing and lending relationships with local decision-makers, Customers in Metamora, Sylvania, and Maumee who prioritize face-to-face banking and community connection over digital convenience
Community bank with 140 years of history serving the Ohio Valley, offering personal and business banking, loans, mortgages, and digital services.
Profile signals: First responders (police, firefighters, EMTs, nurses) seeking mortgages with lower-cost listed terms and no PMI, Ohio Valley residents seeking community banking with local decision-making and personal relationships
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